Otiego Otieno
Senior Corporate Communication Officer at Business Registration Service KE- Claim this Profile
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Bio
Credentials
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Accreditation
Media Council of KenyaJan, 2017- Sep, 2024 -
Full Member
Public Relations Society of Kenya (PRSK)Jan, 2016- Sep, 2024
Experience
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Business Registration Service KE
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Kenya
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Legal Services
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1 - 100 Employee
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Senior Corporate Communication Officer
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Oct 2020 - Present
Develop and implement appropriate Corporate Communications strategies, programmes and policies for all stakeholders to promote corporate brand and image of the Service. Design programmes to create and maintain a positive image of the Service to Internal and external publics. Manage the production and dissemination of information with targeted publics through appropriate channels in line with the corporate purpose statement and vision. Manage the Service’s Call Centre and Customer Care function to enhance client satisfaction in line with the BRS Service Delivery Charter. Manage and coordinate research into stakeholder's perceptions and image of the Service, to achieve a positive reputation for the BRS. Lead the implementation of the Services media-relations Strategy to enhance goodwill and positive coverage for the BRS. Plan and manage the Service's key events Manage the development and implementation of the Environmental, Social and Governance Strategy and programmes. Develop and implement crisis management strategies to alleviate crisis situations and maintain a positive reputation. Lead, motivate and develop the Unit staff to achieve business and people objectives in line with the core value of Customer Centricity Show less
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Central Depository & Settlement Corporation
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Kenya
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Capital Markets
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1 - 100 Employee
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Senior Officer, Corporate Affairs
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May 2019 - Oct 2020
Communication and Brand Management Developed and executed CDSC communication and public engagement strategies Developed proposals for communication and promotion of CDSC brand (internally and externally) Facilitated the preparation, production and distribution of CDSC promotional material to all stakeholders and oversaw all corporate branding and coordination during company’s corporate events Maintained close and mutual relationships with media houses, update media data base and facilitated collaborative initiatives including publication of press releases Prepared speeches and write-ups for annual reports, newsletters and other CDSC publications and oversaw social media, website and intranet content management Investor and Public Education Developed and executed CDSC investor education and public awareness strategy Conducted client feedback analysis, brand recognition and other researches within scope, during and after sensitization forums Show less
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Kenya National Highways Authority
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Kenya
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Civil Engineering
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200 - 300 Employee
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Communication Officer
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Sep 2014 - Apr 2019
Developed effective communication strategies & work-plans, campaigns and other initiatives that supported the Authority‘s mission and vision. Liaised and built relationships with the media fraternity based in major towns to create publicity of KeNHA's initiatives and organize field trips for media to publicize ongoing and completed road projects. Researched; prepared fact-checked, edited, and produced professional media and communications materials (Press Releases and articles) for various audiences and ensuring their timely dissemination as well as script and conduct interviews for the Authority’s audio-visual productions and work closely with other road subsector Communications Officers to ensure coordination and consistent messaging across all channels. Prepared and developed newsworthy messages, organizing press events, handling interviews requests, and providing responses to requests from media relating to KeNHA and its work. Created high quality impact media and multimedia content for dissemination to Media Houses as well as via KeNHA platforms (Twitter, Facebook, Instagram and YouTube) and coordinate creation and design of promotional items in liaison with the Graphic Designer. Maintained through year-round professional interaction with media practitioners to ensure strong media relations for KeNHA, ensuring that media (and other important external stakeholders, such as development partners, contractors, Civil Societies etc. Maintained an up to date database of journalists and media organizations, respond to media enquiries on deadline, and build dialogue with individual journalists, editors and news-desks. Show less
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O Communications
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United States
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Co-Founder
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Mar 2009 - Oct 2017
❖ Developing strategic communications plans, generating multimedia materials, producing web and social media content, and developing targeted presentations to communicate key messaging and initiatives. ❖ Evolving and continually optimizing communications infrastructure to achieve high-impact integrated campaigns on time and on budget. ❖ Fine-tuning knowledge of traditional and new media channels to accelerate corporate messaging; developing and managing website content to expand communications. ❖ Communicating with key stakeholders to gather information and develop targeted communications tools while consistently achieving goals and objectives. ❖ Demonstrating outstanding verbal and written communication skills while thriving in deadline-driven, fast-paced environments. Show less
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Athi Water Works Development Agency
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Kenya
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Construction
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1 - 100 Employee
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Raporteur
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Jun 2016 - Jun 2016
Rapporteur for Athi Water Services Board (AWSB) during the 12th Annual Stakeholders Forum Rapporteur for Athi Water Services Board (AWSB) during the 12th Annual Stakeholders Forum
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Research Assistant
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Feb 2014 - Aug 2014
Explored an overview of donors and stakeholders efforts in Kenya on the topic of women and Climate Change Interviewed key stakeholders in Kenya on Women and Climate Change Tabulated the organizations, contacts and activities undertaken in regard to Climate Change Prepared literature on review of the Kenya National strategy response plan 2013-2017 on Climate Change I provided recommendations on relevant Kenya implementing partners I identified priority areas for women and climate change and developed a contact base within the climate secretariat in the Government of Kenya, Donors & the civil society Show less
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Corporate Communications
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Jun 2013 - Feb 2014
Responsibilities Produced publications {Quarterly Bomba Newsletters} Co-ordinated and participated in the meetings with the Water Action Groups (WAGs) Public Relations & Event management Quarterly reporting{2012/2013} Speech writing and content development for both internal & external communications Photography and social media{managed Twitter,FB & YouTube} Power Point presentation and design{Adobe In Design} Media Relations & Monitoring Achievements: Increased the boards interaction in social media in addressing complaints by 80% Had a total increase of about 1000 publications distributed during the 3rd IWA Development Congress & Exhibition & the Nairobi international Trade fair show in 2013. Media monitoring unit around to a reputable successful one by filling water related articles daily both in soft and hard copy. Rapporteur & compiled several reports e.g. The 10th Annual Stakeholders forum Show less
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Public Communications
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Feb 2013 - Jun 2013
Responsibilities Preparation of press briefings and writing news stories. Editing stories and layout of the Ministry newsletter titled Mawasiliano Data documentation of all the dailies & Media Monitoring Achievements Developed a communication crisis plan for floods disaster response Audited county government expenditure in publicity in the financial year 2012/2013 Had a key role in the increase of Mawasiliano publication release from 1 publication a week to 3 times. Improved the outlook and layout of the publication titled Mawasiliano Show less
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Communications Officer
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Jan 2009 - Jan 2013
Content development Photography Event Management Content development Photography Event Management
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Education
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2009 - 2013
Daystar University
Bachelors of Arts Communication, Public Relations
Community
