John Humphrey
Information Technology Network Engineer at CHELCO- Claim this Profile
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Topline Score
Bio
Josiah .
John is one of the most knowledgeable and experienced IT professionals I know. He knows his stuff and I would personally recommend him to advise in areas of Network security, HIPA, Sarbanes/Oxley and Network infrastructure, including VPN technologies.
Michael Gosling
John is exellent at researching and writing a report on just about anything you ask him too. He is a very knowlegable System Administrator and good friend.
Josiah .
John is one of the most knowledgeable and experienced IT professionals I know. He knows his stuff and I would personally recommend him to advise in areas of Network security, HIPA, Sarbanes/Oxley and Network infrastructure, including VPN technologies.
Michael Gosling
John is exellent at researching and writing a report on just about anything you ask him too. He is a very knowlegable System Administrator and good friend.
Josiah .
John is one of the most knowledgeable and experienced IT professionals I know. He knows his stuff and I would personally recommend him to advise in areas of Network security, HIPA, Sarbanes/Oxley and Network infrastructure, including VPN technologies.
Michael Gosling
John is exellent at researching and writing a report on just about anything you ask him too. He is a very knowlegable System Administrator and good friend.
Josiah .
John is one of the most knowledgeable and experienced IT professionals I know. He knows his stuff and I would personally recommend him to advise in areas of Network security, HIPA, Sarbanes/Oxley and Network infrastructure, including VPN technologies.
Michael Gosling
John is exellent at researching and writing a report on just about anything you ask him too. He is a very knowlegable System Administrator and good friend.
Credentials
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Cisco Certified Support Technician (CCST) Networking Cert Prep: 1 Network Fundamentals
LinkedInOct, 2023- Sep, 2024 -
AWS Academy Graduate - AWS Academy Cloud Security Foundations
Amazon Web Services (AWS)Sep, 2023- Sep, 2024 -
AWS Cloud Quest: Cloud Practitioner
Amazon Web Services (AWS)May, 2023- Sep, 2024 -
NWFSC AWS Cloud Foundations
Canvas Credentials (Badgr)May, 2023- Sep, 2024 -
AWS Academy Graduate - AWS Academy Cloud Foundations
Amazon Web Services (AWS)Mar, 2023- Sep, 2024 -
Cisco Certified CyberOps Associate (200-201) Cert Prep: 1 Security Concepts
LinkedInNov, 2022- Sep, 2024 -
Cisco Certified CyberOps Associate (200-201) Cert Prep: 2 Security Monitoring
LinkedInNov, 2022- Sep, 2024 -
Cisco Certified CyberOps Associate (200-201) Cert Prep: 3 Host-Based Analysis
LinkedInNov, 2022- Sep, 2024 -
CISSP Cert Prep (2021): 3 Security Architecture and Engineering
LinkedInOct, 2022- Sep, 2024 -
CISSP Cert Prep (2021): 4 Communication and Network Security
LinkedInOct, 2022- Sep, 2024 -
CISSP Cert Prep (2021): 5 Identity and Access Management
LinkedInOct, 2022- Sep, 2024 -
CISSP Cert Prep (2021): 6 Security Assessment and Testing
LinkedInOct, 2022- Sep, 2024 -
CISSP Cert Prep (2021): 7 Security Operations
LinkedInOct, 2022- Sep, 2024 -
CISSP Cert Prep (2021): 8 Software Development Security
LinkedInOct, 2022- Sep, 2024 -
Certification Prep: Professional in Human Resources (PHR)®
LinkedInOct, 2022- Sep, 2024 -
Cisco Network Security: Core Security Concepts
LinkedInOct, 2022- Sep, 2024 -
IT Security Careers and Certifications: First Steps
LinkedInOct, 2022- Sep, 2024 -
Insights from a Cybersecurity Professional
LinkedInOct, 2022- Sep, 2024 -
Prepare for the (ISC)² Certified Information Systems Security Professional (CISSP) Exam (2021)
LinkedInOct, 2022- Sep, 2024 -
Becoming a Thought Leader
LinkedInSep, 2022- Sep, 2024 -
CISSP Cert Prep (2021): 1 Security and Risk Management
LinkedInSep, 2022- Sep, 2024 -
CISSP Cert Prep (2021): 2 Asset Security
LinkedInSep, 2022- Sep, 2024 -
CISSP Cert Prep (2021): The Basics
LinkedInSep, 2022- Sep, 2024 -
Cybersecurity Awareness: The Internet of Things (IoT)
LinkedInSep, 2022- Sep, 2024 -
IT Security: Key Policies and Resources
LinkedInSep, 2022- Sep, 2024 -
Implementing an Information Security Program
LinkedInSep, 2022- Sep, 2024 -
Leading with Vision
LinkedInSep, 2022- Sep, 2024 -
Cybersecurity Analyst+ (CS0-001) Cert Prep: First Look
Lynda.comJul, 2018- Sep, 2024 -
Microsoft Certified Systems Administrator: Security (MCSA: Security)
MicrosoftAug, 2009- Sep, 2024 -
CompTIA IT Operations Specialist – CIOS Stackable Certification
CompTIAJul, 2009- Sep, 2024 -
CompTIA Network+ Certification
CompTIAJul, 2009- Sep, 2024 -
CompTIA Secure Infrastructure Specialist – CSIS Stackable Certification
CompTIAJul, 2009- Sep, 2024 -
CompTIA Security+ Certification
CompTIAJul, 2009- Sep, 2024 -
Microsoft Certified Systems Administrator (MCSA)
MicrosoftFeb, 2008- Sep, 2024 -
Microsoft Certified Professional (MCP)
MicrosoftDec, 2002- Sep, 2024 -
CompTIA A+ Certification
CompTIAJul, 1998- Sep, 2024 -
AWS Certified Cloud Practitioner
Amazon Web Services (AWS)May, 2023- Sep, 2024 -
Systems Security Certified Practitioner (SSCP)
(ISC)²Mar, 2008- Sep, 2024 -
Certified Information Systems Security Professional (CISSP)
(ISC)²Dec, 2022- Sep, 2024
Experience
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CHELCO
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United States
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Construction
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Information Technology Network Engineer
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Dec 2017 - Present
Ensures proper security of CHELCO's IT & OT/SCADA networks, databases, and servers within the employee's control. Ensures cooperative meets compliance concerning data protection with state and federal regulations. Ensure compliance with established security policies and procedures; implement NIST SP800-171 and NIST SP800-53r4. Ensures functionality and availability of mission critical software applications for mission critical users. Develop and implement procedures… Show more Ensures proper security of CHELCO's IT & OT/SCADA networks, databases, and servers within the employee's control. Ensures cooperative meets compliance concerning data protection with state and federal regulations. Ensure compliance with established security policies and procedures; implement NIST SP800-171 and NIST SP800-53r4. Ensures functionality and availability of mission critical software applications for mission critical users. Develop and implement procedures to harden system/application/network configurations. Work both independently and with systems/network administrators to remediate network and security findings and implement solutions. Support Windows and LINUX Servers. Support Microsoft Windows 7, Windows 8.1, Windows 10, and Windows 11 Desktop Operating Systems Support ManageEngine Desktop Central 10 / EndPoint Central 11 configuration and management server. Support ShoreTel VoIP Phone System across ten office locations in two counties and migrate to Lumen Hosted VoIP. Support VMWare and Microsoft Hyper-V Virtual Machine operating systems Support AppRiver Hosted Exchange E-Mail server and Office 365. Support Routers, Switches, Firewalls, VPN, & Wireless Controllers from HPE Aruba & Cisco. Implement and support Cisco DUO Multi-factor Authentication across organization for multiple products. Respond to Helpdesk tickets across our organization. Maintain proficiency through formal/informal education: * Oct 31, 2022: Earned (ISC)2 CISSP certification. * May 24, 2023: Earned AWS Certified Cloud Practitioner certification. * Sept 8, 2023: Completed AWS Academy Cloud Security Foundations course * Sept 22, 2023: Completed ITIL 4 Foundations course Develops and maintains good internal working relationships through strong interpersonal skills that foster respect and build consensus as measured by internal feedback. Perform other duties, as directed, by the Information Technology Manager and CEO. Show less Ensures proper security of CHELCO's IT & OT/SCADA networks, databases, and servers within the employee's control. Ensures cooperative meets compliance concerning data protection with state and federal regulations. Ensure compliance with established security policies and procedures; implement NIST SP800-171 and NIST SP800-53r4. Ensures functionality and availability of mission critical software applications for mission critical users. Develop and implement procedures… Show more Ensures proper security of CHELCO's IT & OT/SCADA networks, databases, and servers within the employee's control. Ensures cooperative meets compliance concerning data protection with state and federal regulations. Ensure compliance with established security policies and procedures; implement NIST SP800-171 and NIST SP800-53r4. Ensures functionality and availability of mission critical software applications for mission critical users. Develop and implement procedures to harden system/application/network configurations. Work both independently and with systems/network administrators to remediate network and security findings and implement solutions. Support Windows and LINUX Servers. Support Microsoft Windows 7, Windows 8.1, Windows 10, and Windows 11 Desktop Operating Systems Support ManageEngine Desktop Central 10 / EndPoint Central 11 configuration and management server. Support ShoreTel VoIP Phone System across ten office locations in two counties and migrate to Lumen Hosted VoIP. Support VMWare and Microsoft Hyper-V Virtual Machine operating systems Support AppRiver Hosted Exchange E-Mail server and Office 365. Support Routers, Switches, Firewalls, VPN, & Wireless Controllers from HPE Aruba & Cisco. Implement and support Cisco DUO Multi-factor Authentication across organization for multiple products. Respond to Helpdesk tickets across our organization. Maintain proficiency through formal/informal education: * Oct 31, 2022: Earned (ISC)2 CISSP certification. * May 24, 2023: Earned AWS Certified Cloud Practitioner certification. * Sept 8, 2023: Completed AWS Academy Cloud Security Foundations course * Sept 22, 2023: Completed ITIL 4 Foundations course Develops and maintains good internal working relationships through strong interpersonal skills that foster respect and build consensus as measured by internal feedback. Perform other duties, as directed, by the Information Technology Manager and CEO. Show less
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Northwest Florida State College
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United States
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Higher Education
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200 - 300 Employee
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Information Security Administrator
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Sep 2015 - Jun 2017
The Security Administrator is directly accountable to the Chief Information Officer for the following duties and responsibilities. Remediates network and server based events and alarms originating from an AlienVault SIEM. Monitors and responds to Microsoft Forefront Endpoint protection alerts on 2000 hosts. Reviews, creates and implements enterprise security policies, procedures and guidance. Recommends enterprise risk mitigation strategies. Recommend and develop policies, and… Show more The Security Administrator is directly accountable to the Chief Information Officer for the following duties and responsibilities. Remediates network and server based events and alarms originating from an AlienVault SIEM. Monitors and responds to Microsoft Forefront Endpoint protection alerts on 2000 hosts. Reviews, creates and implements enterprise security policies, procedures and guidance. Recommends enterprise risk mitigation strategies. Recommend and develop policies, and procedures to ensure the security and integrity of Northwest Florida State College’s technology and information assets. Ensure compliance with established security policies and procedures; develop internal audit controls. Coordinate security awareness, education, and outreach. Monitor security related systems (firewall, VPN, FTP, log management) to ensure detection and remediation of threats. Report information security issues with appropriate recommendations and documentation. Provide technical guidance related to the design and implementation of new IT systems. Test, evaluate and sign off on the security of new systems prior to go-live. Provide information security advice to College staff. Develop and implement procedures to harden system/application/network configurations. Audit systems, applications, and networks for compliance with audit controls. Work both independently and with systems/application/network administrators to remediate security findings and implement security solutions. Manage risk by analyzing the root cause of issues, impact to technology and required corrective actions leveraging advanced analytical skills. Recommend security systems that support College information security requirements. Manage Information Security incident handling and response. Maintain proficiency through formal/informal education. *Oct 2012 - Attended Spiceworks Training: Helpdesk Track , Austin, TX *Dec 2016 - Attended AlienVault USM for Security Engineers v5.3, Knoxville, TN
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Adjunct Professor (Microsoft IT Academy Program)
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Jan 2009 - Jun 2017
Teach Microsoft Windows courses for MCSA/MCSE Program: CTS 2163 Windows Client Operating System - Win7 70-680 CTS 2162 Windows Client Operating System - Win7 70-680 CTS 2162 Windows Client Operating System - Vista 70-620 CDA 2523 Windows Client Operating System - Vista 70-620 CDA 2525 Windows Server Environment - 70-290 CET 2793 Windows Network Infrastructure - 70-291 CET 2497 Windows Network Infrastructure - 70-291 CTS… Show more Teach Microsoft Windows courses for MCSA/MCSE Program: CTS 2163 Windows Client Operating System - Win7 70-680 CTS 2162 Windows Client Operating System - Win7 70-680 CTS 2162 Windows Client Operating System - Vista 70-620 CDA 2523 Windows Client Operating System - Vista 70-620 CDA 2525 Windows Server Environment - 70-290 CET 2793 Windows Network Infrastructure - 70-291 CET 2497 Windows Network Infrastructure - 70-291 CTS 2320 Planning & Maint Network Infrastructure 70-293 CTS2143 CompTIA Server+ CTS2134 CompTIA Network+ CTS 1383 Server Fundamentals - Win 2008 Srv 98-365 CTS 1156 Desktop Support - Win7 70-685 CTS 1156 Desktop Support - Vista 70-622 CTS 1156 Desktop Support - WinXP 70-271 & 70-272 I also contributed to Course Development for CET2892 Advanced Network Security - CompTIA Advanced Security Practitioner (CASP).
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Technology Support Services Manager
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Jan 2012 - Dec 2015
The Technology Support Services Manager is directly accountable to the Chief Information Officer for the following duties and responsibilities. Manage the College’s Enterprise Help Desk systems while creating a centerpiece for the College’s customer care philosophy. Provide technical support for personnel computers and desktop applications, including but not limited to supporting Windows and Apple/Macintosh hardware and software. Provide technical support for the College's audiovisual… Show more The Technology Support Services Manager is directly accountable to the Chief Information Officer for the following duties and responsibilities. Manage the College’s Enterprise Help Desk systems while creating a centerpiece for the College’s customer care philosophy. Provide technical support for personnel computers and desktop applications, including but not limited to supporting Windows and Apple/Macintosh hardware and software. Provide technical support for the College's audiovisual systems. Provide Technical Support and remediation of Wireless Access Technologies for students and staff (organizational and personal computers and BYOD). Provide technical support and vision for the College’s classrooms, labs and event spaces. Provide and develop training procedures for Technology Support Services staff. Monitor knowledge base information for the purpose of staying current with technology. Performed other duties as assigned. I was a Project Leader in Technology Deployment for our remodeled classrooms (10x 40-seat rooms) in Building C2. Technology deployed includes Extron AV Systems, HP & Dell Workstations, Samsung Document Presenters, 24" SMART Interactive Sympodiums, and paired 60" Sharp LED Displays. Contributed to VoIP Migration Project from Avaya to Cisco VoIP Systems. Contributed to and Chaired the Committee to Conduct the Annual 2012, 2013, & 2014 Northwest Florida IT Pro Camps held on our Niceville Campus of NWFSC. Gave presentations on Spiceworks, Windows 8.1, and Windows 10 Preview. Recruited Speakers. Recruited Attendees. Both Camps were met with very positive public opinions. http://itprocamp.com/northwestflorida/northwest-florida-it-pro-camp/ Contributed to the Technology and Grants Committees at NWFSC in 2012 and 2013.
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Network Manager & Engineer
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May 2005 - Dec 2011
Local Agency Project Manager: Migrated network from independent county networks to one cross-county(5) Judicial WAN. Supervise & Maintain Cisco Routers, Switches, & Firewalls Administer Windows 2000, XP, Vista, & Windows 7 Workstations & Laptops Administer PolyCom Video-conferencing Appliances Administer Windows 2003 Servers (Exchange 2003, SMS, MOM, Sharepoint, Live Communications Server 2005, Certificate Services, ISA 2004/2006, etc) Administer Proofpoint Message Hygiene… Show more Local Agency Project Manager: Migrated network from independent county networks to one cross-county(5) Judicial WAN. Supervise & Maintain Cisco Routers, Switches, & Firewalls Administer Windows 2000, XP, Vista, & Windows 7 Workstations & Laptops Administer PolyCom Video-conferencing Appliances Administer Windows 2003 Servers (Exchange 2003, SMS, MOM, Sharepoint, Live Communications Server 2005, Certificate Services, ISA 2004/2006, etc) Administer Proofpoint Message Hygiene Appliance Administer Verizon Business Managed E-Mail Content Service Administer Cisco IronPort Message Hygiene Appliance Administer SurfControl Software & Various models of Firewalls (ASA 5500, PIX 550, CheckPoint) HelpDesk Support across the Circuit, as needed Investigation/Troubleshooting across the Circuit, Directly and via VPN/Remote Desktop, as needed Instruction of Employees in Desktop & Security Applications, as needed Lead Server Team, Senior Technical Expert I have been called upon to redesign our infrastructure on several occasions to meet our agency's evolving needs. As a customer-partner with Verizon Business, I helped to design and build a 5-county WAN with Cisco MPLS Technologies and Microsoft Servers. I acted as a Local Agency Project Manager for the Network Infrastructure side of the design. Video-conferencing with PolyCom devices has become an integral part of my duties. We conduct video-conferences locally, cross-town, across our four-county circuit, across the State of Florida, and across the country. I am often called upon to troubleshoot issues across my agency when the technology ceases to cooperate. Show less Local Agency Project Manager: Migrated network from independent county networks to one cross-county(5) Judicial WAN. Supervise & Maintain Cisco Routers, Switches, & Firewalls Administer Windows 2000, XP, Vista, & Windows 7 Workstations & Laptops Administer PolyCom Video-conferencing Appliances Administer Windows 2003 Servers (Exchange 2003, SMS, MOM, Sharepoint, Live Communications Server 2005, Certificate Services, ISA 2004/2006, etc) Administer Proofpoint Message Hygiene… Show more Local Agency Project Manager: Migrated network from independent county networks to one cross-county(5) Judicial WAN. Supervise & Maintain Cisco Routers, Switches, & Firewalls Administer Windows 2000, XP, Vista, & Windows 7 Workstations & Laptops Administer PolyCom Video-conferencing Appliances Administer Windows 2003 Servers (Exchange 2003, SMS, MOM, Sharepoint, Live Communications Server 2005, Certificate Services, ISA 2004/2006, etc) Administer Proofpoint Message Hygiene Appliance Administer Verizon Business Managed E-Mail Content Service Administer Cisco IronPort Message Hygiene Appliance Administer SurfControl Software & Various models of Firewalls (ASA 5500, PIX 550, CheckPoint) HelpDesk Support across the Circuit, as needed Investigation/Troubleshooting across the Circuit, Directly and via VPN/Remote Desktop, as needed Instruction of Employees in Desktop & Security Applications, as needed Lead Server Team, Senior Technical Expert I have been called upon to redesign our infrastructure on several occasions to meet our agency's evolving needs. As a customer-partner with Verizon Business, I helped to design and build a 5-county WAN with Cisco MPLS Technologies and Microsoft Servers. I acted as a Local Agency Project Manager for the Network Infrastructure side of the design. Video-conferencing with PolyCom devices has become an integral part of my duties. We conduct video-conferences locally, cross-town, across our four-county circuit, across the State of Florida, and across the country. I am often called upon to troubleshoot issues across my agency when the technology ceases to cooperate. Show less
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MMORPG.com
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Online Audio and Video Media
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1 - 100 Employee
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Game Correspondent
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Nov 2009 - Feb 2010
Game Correspondents are responsible for keeping up-to-date with their assigned game, covering everything from reviews to unique features to major patches and updates. This involves gathering research and voicing opinions about the game's progress and sharing thoughts with the community at large of 500,000 subscribers. This position has opportunities to write useful gameplay and strategy guides that would greatly benefit the game's community. Game assigned: "Age of Conan: Hyborean… Show more Game Correspondents are responsible for keeping up-to-date with their assigned game, covering everything from reviews to unique features to major patches and updates. This involves gathering research and voicing opinions about the game's progress and sharing thoughts with the community at large of 500,000 subscribers. This position has opportunities to write useful gameplay and strategy guides that would greatly benefit the game's community. Game assigned: "Age of Conan: Hyborean Adventures". Articles: 11/18/2009 How Important is Marketing to Conan? 11/30/2009 Recruiting New Soldiers 12/08/2009 Looking at Rise of the Godslayer, Part 1 12/22/2009 A Look at Rise of the Godslayer, Part 2 01/13/2010 The Road to Most Improved - Background 01/14/2010 The Road to Most Improved: Jan - March 01/21/2010 The Road to Most Improved: April - August 01/29/2010 The Road to Most Improved: August - December 02/04/2010 Setting Study: Aquilonia, Jewel of the West Show less Game Correspondents are responsible for keeping up-to-date with their assigned game, covering everything from reviews to unique features to major patches and updates. This involves gathering research and voicing opinions about the game's progress and sharing thoughts with the community at large of 500,000 subscribers. This position has opportunities to write useful gameplay and strategy guides that would greatly benefit the game's community. Game assigned: "Age of Conan: Hyborean… Show more Game Correspondents are responsible for keeping up-to-date with their assigned game, covering everything from reviews to unique features to major patches and updates. This involves gathering research and voicing opinions about the game's progress and sharing thoughts with the community at large of 500,000 subscribers. This position has opportunities to write useful gameplay and strategy guides that would greatly benefit the game's community. Game assigned: "Age of Conan: Hyborean Adventures". Articles: 11/18/2009 How Important is Marketing to Conan? 11/30/2009 Recruiting New Soldiers 12/08/2009 Looking at Rise of the Godslayer, Part 1 12/22/2009 A Look at Rise of the Godslayer, Part 2 01/13/2010 The Road to Most Improved - Background 01/14/2010 The Road to Most Improved: Jan - March 01/21/2010 The Road to Most Improved: April - August 01/29/2010 The Road to Most Improved: August - December 02/04/2010 Setting Study: Aquilonia, Jewel of the West Show less
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Information Services Director
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Jun 2004 - Oct 2004
Led IT Team prior and during Hurricane Ivan recovery. Coordinated procurement of new servers, workstations and laptops. Responded on-call 24/7 to needs of the organization. Assessed needs of satellite branch offices through direct visits. Communicated directly with employees and deputies for a more personal feel of the needs of the organization. Led IT Team prior and during Hurricane Ivan recovery. Coordinated procurement of new servers, workstations and laptops. Responded on-call 24/7 to needs of the organization. Assessed needs of satellite branch offices through direct visits. Communicated directly with employees and deputies for a more personal feel of the needs of the organization.
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Network Administrator
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Jan 1999 - May 2004
Migrated Novell 3.12 network to Microsoft Windows NT 4 WAN. Administered Novell Groupwise 4 & 5 Server systems. Administered Microsoft SQL 7 & 2000 Servers. Designed & Deployed First Website; majority is still in use. Helpdesk Support across the circuit, as needed. I was a Project Leader in the conversion of the network from Novell Netware 3.12 to a Windows NT 4 Server network, complimented by a Groupwise 5.5 e-mail system. Migrated Novell 3.12 network to Microsoft Windows NT 4 WAN. Administered Novell Groupwise 4 & 5 Server systems. Administered Microsoft SQL 7 & 2000 Servers. Designed & Deployed First Website; majority is still in use. Helpdesk Support across the circuit, as needed. I was a Project Leader in the conversion of the network from Novell Netware 3.12 to a Windows NT 4 Server network, complimented by a Groupwise 5.5 e-mail system.
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US Army Reserves
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United States
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Armed Forces
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700 & Above Employee
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Commissioned Officer (1LT) - Signal Corp
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May 1990 - Jul 1999
Various Positions: Platoon Leader Property Book Officer Tech Control Officer Motor Pool Officer S-1 Personnel Officer in Training S-4 Supply Officer in Training Various Positions: Platoon Leader Property Book Officer Tech Control Officer Motor Pool Officer S-1 Personnel Officer in Training S-4 Supply Officer in Training
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Networks of Florida
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IT Services and IT Consulting
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1 - 100 Employee
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Windows NT 4 Instructor & Field Engineer
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May 1998 - Dec 1998
Administered 10-workstation computer lab to support proctored classes. Taught: Windows NT 4 Administration, Windows NT 4 Advanced Server, Architecture & Network Support, Microsoft Exchange 5.x Server Implementation & Support. Field: Regularly commuted from Mobile, AL, to Panama City, FL, in direct support of customers’ Microsoft and Novell platforms. Sent to Costa Mesa, CA, to learn Watermark Server Document Imaging platform. Earned A+ Certification. Administered 10-workstation computer lab to support proctored classes. Taught: Windows NT 4 Administration, Windows NT 4 Advanced Server, Architecture & Network Support, Microsoft Exchange 5.x Server Implementation & Support. Field: Regularly commuted from Mobile, AL, to Panama City, FL, in direct support of customers’ Microsoft and Novell platforms. Sent to Costa Mesa, CA, to learn Watermark Server Document Imaging platform. Earned A+ Certification.
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Strategic Chemical Management Group
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United States
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Project Manager & Network Administrator
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May 1997 - May 1998
Personal clients included Florida Power Corp (Tampa) & PSE&G (New Jersey); assisted with other clients. Involved in initial startup and IT infrastructure design of SCMG. Commuted to Tampa, FL, & New Jersey in support of clients. IT: Supported Windows NT workstations & server. Implemented EDI software for secure transactions. Developed initial website for SCMG and consulted on development of customer websites as a value-added service. Occasionally consulted upon for customer networks. Personal clients included Florida Power Corp (Tampa) & PSE&G (New Jersey); assisted with other clients. Involved in initial startup and IT infrastructure design of SCMG. Commuted to Tampa, FL, & New Jersey in support of clients. IT: Supported Windows NT workstations & server. Implemented EDI software for secure transactions. Developed initial website for SCMG and consulted on development of customer websites as a value-added service. Occasionally consulted upon for customer networks.
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Helpdesk - Novell Support
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Dec 1995 - May 1997
Provide HelpDesk Support & Administration of Novell 3.11, 3.12, and IntraNetware systems. Provide as needed Desktop Support on Microsoft Windows Workstations. Support desktop applications, including WordPerfect & Lotus Notes. Provide HelpDesk Support & Administration of Novell 3.11, 3.12, and IntraNetware systems. Provide as needed Desktop Support on Microsoft Windows Workstations. Support desktop applications, including WordPerfect & Lotus Notes.
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Helpdesk - Internet Dial-up Connectivity
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Oct 1995 - Dec 1995
Provided telephone support to GCIC customers. Walk-through Internet connectivity issues and configuration of Internet-access applications. Provided telephone support to GCIC customers. Walk-through Internet connectivity issues and configuration of Internet-access applications.
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Office Manager & Network Administrator
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Dec 1994 - Dec 1995
Procured Office Supplies. Managed Office Paperwork. Assistant to Executive Director. Maintained computer equipment and peer-to-peer networks in Lantastic and Windows for Workgroups. Migrated LAN from Lantastic to Windows for Workgroups. Procured Office Supplies. Managed Office Paperwork. Assistant to Executive Director. Maintained computer equipment and peer-to-peer networks in Lantastic and Windows for Workgroups. Migrated LAN from Lantastic to Windows for Workgroups.
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Field Service Technician - Delivery/Pick-up
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Aug 1995 - Oct 1995
Serviced customers from Mobile, AL, to Panama City, FL. Pick-up & deliver PCs and CRT Monitors. Provide basic PC service, support & troubleshooting. Serviced customers from Mobile, AL, to Panama City, FL. Pick-up & deliver PCs and CRT Monitors. Provide basic PC service, support & troubleshooting.
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West Florida Regional Medical Center
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United States
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Radiology File Clerk
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Jan 1994 - Dec 1994
Filed and recovered radiology records at request of Radiologists. Conducted searches via Radiologic Diagnostic Imaging File System. Filed and recovered radiology records at request of Radiologists. Conducted searches via Radiologic Diagnostic Imaging File System.
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2LT/1LT - Officer in Training
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May 1993 - Nov 1993
Attend courses in various environments involving Leadership, Communications, and Automation. Learn to lead Teams, Squads, and Platoons. Learned Miltary Justice and Code of Ethics. Attend courses in various environments involving Leadership, Communications, and Automation. Learn to lead Teams, Squads, and Platoons. Learned Miltary Justice and Code of Ethics.
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Computer Lab Assistant
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Sep 1988 - May 1990
Provide support to students who were attending classes at Wentworth Military Academy. Provide help and tutoring in office applications and Pascal programming. Insure the functionality of computers in the lab environment. Provide support to students who were attending classes at Wentworth Military Academy. Provide help and tutoring in office applications and Pascal programming. Insure the functionality of computers in the lab environment.
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Missouri Army National Guard
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United States
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Armed Forces
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1 - 100 Employee
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Cadet E-5 - Simultaneous Membership Program
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Sep 1988 - May 1990
Learn basics of Leadership and how military units operate. Train under serving officers of unit (S-2). Provide support to unit in whatever capacity required by unit. Learn basics of Leadership and how military units operate. Train under serving officers of unit (S-2). Provide support to unit in whatever capacity required by unit.
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Education
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2023 - 2023
United Training
ITIL 4 Foundations (3 day), Passed -
2014 - 2014
University of West Florida
-none-, MA Cybersecurity (began) -
2006 - 2008
Northwest Florida State College
-none-, Engineering Technologies, Cisco, Microsoft -
2006 - 2006
Pensacola Junior College
-none-, Intro to Systems Security -
2000 - 2001
University of West Florida
-none-, Japanese Language -
1990 - 1992
University of West Florida
BA-Psychology, Systems & Control Engineering, Computer Science, Psychology -
1988 - 1990
Wentworth Military Academy & Junior College
AA, Physical Science, Pre-Engineering, ROTC
Community
