Head Information Technology Jubilee Life Mortgage Bank

• Mar 2023 - Present

Head Of Information Technology

• Nov 2020 - May 2023

Manager Electronic Business

• Feb 2017 - Nov 2020

Monitor all Terminal transactions Set up POS Terminals, Issues POS terminals to merchants and gives technical support to the Merchants. Coordinates Agent Banking, Recruit Agents, Set Up Agents and provides technical support to the agents on all issues regarding agent banking and the bank. Monitor transactions from different platforms such as Kimono, Extraswitch e.t.c Coordinates transaction settlement on t+1 basis, Coordinates reconciliation of settlement amount to bank and agent accounts. Process Debit card application and Issuance, promotes Debit Card usage Investigate disputes arising from card and cardless transactions Liaise with Interswitch on Card issuance and Technical supports. Liaise with Card Personalizing Company for Card production. Provides support on all Electronic Channel business. Provides training to staff on making use of electronic business to improve their job delivery. Provides training to customers on how to make use of cards to ease their business transactions Train Agents on handling of Terminals, fund management, business expansion Show less

MANAGER INFORMATION SYSTEMS

• Feb 2010 - Jan 2017

DATABASE ADMINISTRATOR /SOFTWARE SUPPORT

• Jan 2008 - Jan 2010

Updating the database, backup, restore ,tuning to ensure the database is working fine and accessible by assigned users. General Software support , user access right control. Updating the database, backup, restore ,tuning to ensure the database is working fine and accessible by assigned users. General Software support , user access right control.