Oliver Weeks
Tier 2 Desktop Support Engineer at MDC Holdings Inc.- Claim this Profile
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Topline Score
Bio
Credentials
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CompTIA Security+
CompTIAOct, 2019- Sep, 2024
Experience
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MDC Holdings Inc.
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United States
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1 - 100 Employee
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Tier 2 Desktop Support Engineer
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Jun 2021 - Present
Provide on-site and remote technical support using tools for standard configurations of workstations, laptops, operating systems, software, hardware, printers, and peripherals. Deploy software and system images for multiple OS and hardware standards. Provide on-site and remote technical support using tools for standard configurations of workstations, laptops, operating systems, software, hardware, printers, and peripherals. Deploy software and system images for multiple OS and hardware standards.
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Lockheed Martin
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United States
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Defense and Space Manufacturing
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700 & Above Employee
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Tier 2 Desktop Support Engineer
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Jan 2020 - Jun 2021
Provide on-site and remote technical support using tools for standard configurations of workstations, laptops, operating systems, software, hardware, printers, and peripherals. Deploy software and system images for multiple OS and hardware standards. Provide on-site and remote technical support using tools for standard configurations of workstations, laptops, operating systems, software, hardware, printers, and peripherals. Deploy software and system images for multiple OS and hardware standards.
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Alamo Drafthouse Cinema
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United States
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Entertainment Providers
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700 & Above Employee
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Line Cook / Prep Chief
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Jun 2019 - Nov 2019
Time Management, effectively had food out on time with food tempted to the customer desire. Problem solving, if situation occurs in the kitchen worked to remedy the situation resulting in customer satisfaction. Lead, 6 people efficiently to complete dinner serves. Time Management, effectively had food out on time with food tempted to the customer desire. Problem solving, if situation occurs in the kitchen worked to remedy the situation resulting in customer satisfaction. Lead, 6 people efficiently to complete dinner serves.
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CompTIA
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United States
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IT Services and IT Consulting
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500 - 600 Employee
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Self Study
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Jun 2019 - Oct 2019
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DNB electrical
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Construction
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Electrical Apprentice
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May 2018 - Dec 2018
Troubleshooting, finding broken circuit or faulty wiring. Blueprint reading, review and understand technical documents. Working with a team to efficiently complete electrical project. Troubleshooting, finding broken circuit or faulty wiring. Blueprint reading, review and understand technical documents. Working with a team to efficiently complete electrical project.
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Metropolitan Community College
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Higher Education
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700 & Above Employee
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Fulltime Student
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Aug 2016 - Jul 2018
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Target
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Mexico
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Appliances, Electrical, and Electronics Manufacturing
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1 - 100 Employee
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Associate
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Oct 2012 - Jan 2018
Customer Service, direct interaction with customers and achieved a 99% satisfaction. Multitasking, prioritizing tasks that should be handled first. Task Management, prioritize completing tasks with favorable results. Customer Service, direct interaction with customers and achieved a 99% satisfaction. Multitasking, prioritizing tasks that should be handled first. Task Management, prioritize completing tasks with favorable results.
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Education
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Metro Community College
Associate's degree, Electrical Technology -
Bellevue West Sr High School
High School Diploma, N/A