Project Manager & Team Lead

• Apr 2019 - Present

Project Coordinator/Manager

• Oct 2016 - Apr 2019

Oversee and manage the following financial systems, owned by QBE Insurance Europe Ltd:- Danni (a vehicle warranty policy and claims management system)- Elias (a professional indemnity policy management system)- Kylie (a US based motorhome warranty policy management system)Responsibilities include:- Change Management- Requirements Elicitation & Analysis- System Administration- Stakeholder Management- Project Scheduling- Project Planning- Test Planning & Execution- Systems Analysis & Design- Business Analysis- Lead for Asia, UAE and Canada Regions- Issue Management- Risk ManagementRecent project includes implementation of GDPR compliance across the portfolio. Show less

Systems Engineer

• Sep 2014 - Oct 2016

I was part of the project Systems Engineering team within research & development, that oversees design and development of the next generation of Hewlet Packard Enterprise StoreOnce storage backup and recovery solutions. My responsibilities include: - Defined the manufacturing processes for industry leading storage appliances including, HPE - StoreOnce 6600 System, HPE StoreOnce 5500 System amongst others. - Provided technical training to pre-sales on the newest storage appliances. - Provided technical support to Manufacturing for escalations from the factories based worldwide. - Ownership of Agile work stream, delegating and tracking work to meet deadlines and requirements. - Project scoping to meet requirements and improvements of Manufacturing. - Reporting to Project Manager, updating on work stream escalations, progress etc. - Writing technical specifications to software developers, outlining feature scope, use cases etc Show less

Systems Engineer Intern

• Jul 2013 - Sep 2014

Hewlett Packard is a World leading, multinational company specialising in developing and manufacturing computing, data storage, and networking hardware, designing software and delivering services for small to large business as well as home users. I was a Systems Engineer intern in a management team within StoreOnce that oversees and works towards designing and developing new and innovative storage solutions for enterprise customers. My responsibilities included, but were not limited to: - Working with development teams to ensure correct development progress - Product ownership of technological aspects of projects - Provide support for development and test teams when rolling out new software/hardware - Help to ensure project milestones are met on time. Most notably, I was involved in a new, innovative, storage backup technology, the HP StoreOnce 6500 applicance. My involvement in the StoreOnce 6500 program was, but not limited to: - Conduct proof of concept testing for storage, software and networking. - Manage & ensure progress for individual aspects of the 6500, including hardware, software and firmware. - Conduct tests to provide characterisation of bugs, providing possible methods of recovery. - Defined the manufacturing/installation process for the 6500 technology, to be followed in the factory. - Provide continued support to Manufacturing and Supply Chain up until end of internship. Here is a link to the HP StoreOnce 6500 Backup product page. http://www8.hp.com/us/en/products/disk-backup/product-detail.html?oid=6608661 Show less

Yardsman/Customer Service

• Feb 2009 - Aug 2009

Responsibilities included: - Provide customer service - Maintain workplace - Removal of rubbish and hazardous materials - Provide safe working environment for customer and colleagues - Run and maintain counter-balance forklift truck. - Accept deliveries of stock and special deliveries for customers Responsibilities included: - Provide customer service - Maintain workplace - Removal of rubbish and hazardous materials - Provide safe working environment for customer and colleagues - Run and maintain counter-balance forklift truck. - Accept deliveries of stock and special deliveries for customers