Nur Hidayah

Customer Service Administrator at Versatile Paper Boxes Sdn. Bhd.
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Contact Information
Location
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, MY

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Experience

    • Malaysia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Customer Service Administrator
      • Apr 2017 - Present

      Assist in customer’s order processing to ensure resolved in time. Coordinate with internal departments to prepare goods delivery schedule and timely delivery. Assist as marketing and sales support in handling customer’s inquiry. Prepares all relevant documents such as quotation, invoices, credit and debit notes. Telephone answering and making phone calls to customer. Filing and documentation. Assist in customer’s order processing to ensure resolved in time. Coordinate with internal departments to prepare goods delivery schedule and timely delivery. Assist as marketing and sales support in handling customer’s inquiry. Prepares all relevant documents such as quotation, invoices, credit and debit notes. Telephone answering and making phone calls to customer. Filing and documentation.

    • Admin Asisstant
      • Mar 2016 - Mar 2017

      Find a new quotation that company can involved. Make quotation as customers specification. Make invoice, DO, payment voucher, memo and other type of letters for the company. Telephone answering and making phone calls. Entertain customers who come to walk in. Help in general work such as proof reading for DBP book , make sticker, magnet, yasin or wedding card. Find a new quotation that company can involved. Make quotation as customers specification. Make invoice, DO, payment voucher, memo and other type of letters for the company. Telephone answering and making phone calls. Entertain customers who come to walk in. Help in general work such as proof reading for DBP book , make sticker, magnet, yasin or wedding card.

    • Malaysia
    • Plastics Manufacturing
    • 1 - 100 Employee
    • Trainee (Production)
      • Jul 2013 - Sep 2013

      Be a part of production team which involved the injection moulding product. Help in calculate the cycle time for each product produce for every shift hour. Check the quality of different product produce especially a complex plastic part. Keep the parameter of injection moulding. Be a part of production team which involved the injection moulding product. Help in calculate the cycle time for each product produce for every shift hour. Check the quality of different product produce especially a complex plastic part. Keep the parameter of injection moulding.

Education

  • Universiti Teknologi MARA
    Bachelor of Science (Hons) Polymer Technology, Plastic and Rubber Technology
    2014 - 2016
  • Universiti Teknologi MARA
    Diploma in Polymer Technology, Plastic and Rubber Technology
    2010 - 2012

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