Nupur Jhaveri

Special Event Coordinator at Mixx Events
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Contact Information
us****@****om
(386) 825-5501
Location
Toronto, Ontario, Canada, CA
Languages
  • English Full professional proficiency
  • French Elementary proficiency
  • Marathi Limited working proficiency
  • Gujarati Native or bilingual proficiency
  • Hindi Full professional proficiency

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Jannett C. Ioannides, CAE B.Ed.

I had the pleasure of having Nupur as my hotel post-graduate student during her time at Centennial College. I also was fortunate in seeing Nupur in action during her placement term. Nupur brings with her a passion, dedication, and determination to succeed. She is not afraid to ask questions to ensure she learns all she needs to ensure she can bring her best to the table. This skill will take her far in this industry and I do not hesitate in recommending her in her pursuit to follow her passion in our amazing hospitality field. Good Luck!

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Credentials

  • Smart Serve Ontario
    Smart Serve Ontario
    Jul, 2023
    - Sep, 2024
  • WHMIS Certified
    WHMIS Training Canada
    Nov, 2021
    - Sep, 2024
  • Certified Special Event Professional (CSEP)
    The Event Certificate
    Sep, 2020
    - Sep, 2024
  • Food Handlers Certification
    TrainCan, Inc.
    Apr, 2019
    - Sep, 2024

Experience

  • Mixx Events
    • Events Services
    • 1 - 100 Employee
    • Special Event Coordinator
      • Oct 2022 - Present

      -Oversaw event logistics, venue scheduling and accommodations. -Organized event facility, food and beverage selections and audio-visual arrangements. -Led site walk-through and meetings prior to event to go over checklists and delegate assignments to staff. -Developed diagrams and floor plans with event setup requirements. -Tracked payments, balances and registrations for various events. Planned and coordinated registration, hotel accommodations and transportation to facilitate smooth execution of event activities. -Utilized internal databases to prepare and distribute guest lists, electronic invitations and registration processes. - Selected chefs or catering companies to prepare food for events. - Coordinated and allocated equipment, supplies and staff for events. - Created program activities, agendas and budgets based on client requirements. Worked with professional and trade associations to create memorable and successful events. Show less

  • Daniel Group Events
    • Head Supervisor And Bartender(ongoing)
      • Jul 2017 - Present

      - Coordinated employee schedules according to shift changes • and availability. - Complied with company policies, objectives and communication goals. Maintained operating schedules to provide effective coverage for key areas and achieve objectives. - Responded to customer questions regarding products, prices and availability. Planned and managed resources to consistently meet production, quality and cost goals. - Remained calm and professional in stressful circumstances and effectively diffused tense situations. - Provided ongoing training to address staff needs. - Monitored employee productivity to provide constructive feedback and coaching. -Established and enforced clear goals to keep employees working collaboratively. - Effectively able to deliver extraordinary management services to popular Hotels and venues such as Double tree by Hilton, Mariott Toronto Airport Delta and corporate event spaces such as Mars Toronto through them. - Reviewed completed work to verify consistency, quality and conformance. - Delegated work to staff, setting priorities and goals. - Assigned work and monitored performance of DGS Staff. Show less

  • Reid's Distillery World's Best Gin Producers
    • Senior Bartender And Mixologist (Part-Time)
      • Jun 2022 - Jun 2023

      - Created drinks for • menu development Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships. - Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures. - Displayed and retained extensive knowledge of liquors, wines and entrees. Planned and coordinated special events such as private weddings, Gin and Jazz nights with different jazz artists, Gin High Tea seatings several life cycles events holding up to 150 person capacity to boost customer numbers and profits. Show less

  • The International Centre
    • United Kingdom
    • Food Service Supervisor
      • Nov 2019 - Sep 2022

      -Oversee the operation of the banquet division on a daily basis and during events Supervise and manage all banquet servers, cashiers, and bartenders accordingly during events. - Ensure the appropriate and timely set up of all functions and meetings.- Coordinate the selection, training, and development of all staff Assist in the development, maintenance, and execution of Standard Operating Procedures (SOP) for the Banquet department. - Follow-up on any client concerns during an event and resolve routine questions and problems. - Monitored food storage, handling, preparation and delivery to maintain health and safety standards. - Created and adjusted department schedules and individual shift assignments. - Purchased food and supplies according to department needs. Developed and implemented strategies to enhance team performance, improve processes and boost results. -Performed continuous evaluations of employee performance and service levels. Delivered food prep training so that employees could effectively feed staff personnel. - Executed hands-on preventive maintenance and repairs to keep equipment functional. - Reviewed daily task list with employees and assigned tasks for completion. The major events / highlights of my work would be large magnitude events such as accommodating 1800- 2500 people each day for Exhibitions,Expos and all day food and Beverage requirements. - Investigated and resolved customer complaints concerning food quality and service. - Adhered to company food, safety, quality and sanitation policies. Managed inventory and rotated food products in storage to avoid spoilage and waste. Show less

  • Sodexo- Cstering to Deloitte.
    • Catering And Events Manager
      • May 2018 - Oct 2019

      - Managed comprehensive budgets to allocate event resources and stay within financial constraints. - Met with potential clients to perform site inspections and give tours of facility, meeting rooms and offered activities. - Handled client questions and concerns via different communication channels to deliver exceptional customer service. - Maintained adherence to client-event requirements through delegation, prioritizing and management of production phases from concept to execution. Show less

Education

  • Centennial College of Culinary Arts, Hospitality and Event Management
    Post Graduate Certificate, Event Management
    2017 - 2018
  • Centennial College of Culinary Arts, Hospitality and Event Management
    Hotel, Resorts and Restaurant Management, Hospitality Administration/Management
    2016 - 2017
  • Malini Kishor Sanghvi College
    Bachelor's degree in Mass Media, Major in advertisement
    2012 - 2015
  • Graphology institute of personal success
    Master’s Degree, graphology (science of handwriting analysis and signature analysis
    2013 - 2015

Community

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