Njathi Muigai
Technical Service Support, Mercedes-Benz Trucks & Buses at Daimler Commercial Vehicles Africa- Claim this Profile
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English Professional working proficiency
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Kiswahili Professional working proficiency
Topline Score
Bio
Credentials
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McKinsey Forward Program
McKinsey & CompanyMay, 2023- Sep, 2024 -
Excel Essential Training (Microsoft 365)
LinkedInMar, 2023- Sep, 2024 -
PowerPoint Essential Training (Microsoft 365)
LinkedInMar, 2023- Sep, 2024 -
Develop a High-Performance Mindset
LinkedInJan, 2023- Sep, 2024 -
Financial Freedom: A Proven Path to All the Money You Will Ever Need
LinkedInJan, 2023- Sep, 2024 -
PowerPoint: Audio and Video
LinkedInJan, 2023- Sep, 2024 -
The Nine Best Ways to Invest in Yourself
LinkedInNov, 2022- Sep, 2024 -
You Need a Career Development Plan
LinkedInNov, 2022- Sep, 2024 -
PowerPoint Tips and Tricks
LinkedInOct, 2022- Sep, 2024 -
PowerPoint: Designing Better Slides
LinkedInOct, 2022- Sep, 2024 -
Powerful Prioritization with the 80/20 Rule
LinkedInOct, 2022- Sep, 2024 -
Pushing Past Your Prior Limits
LinkedInOct, 2022- Sep, 2024 -
Smarter Faster Better (Blinkist Summary)
LinkedInOct, 2022- Sep, 2024 -
Building Better Routines
LinkedInSep, 2022- Sep, 2024 -
PowerPoint Essential Training (Office 365/Microsoft 365)
LinkedInSep, 2022- Sep, 2024 -
Leadership Mindsets
LinkedInAug, 2022- Sep, 2024 -
Telling Stories with Data
LinkedInAug, 2022- Sep, 2024 -
Building the Resources for Resilience
LinkedInJul, 2022- Sep, 2024 -
Developing a Service Mindset
LinkedInJun, 2022- Sep, 2024 -
Managing Your Personal Finances
LinkedInMay, 2022- Sep, 2024 -
Think Like a Lawyer to Make Decisions and Solve Problems
LinkedInMay, 2022- Sep, 2024 -
Unique Habits: Be Successful Your Own Way
LinkedInMay, 2022- Sep, 2024 -
Working with Your Personal Strengths and Weaknesses
LinkedInMay, 2022- Sep, 2024 -
Build Your Financial Literacy
LinkedInApr, 2022- Sep, 2024 -
Building a Better To-Do List
LinkedInApr, 2022- Sep, 2024 -
Enhance Your Productivity with Effective Note-Taking
LinkedInApr, 2022- Sep, 2024 -
Adopting the Habits of Elite Performers
LinkedInMar, 2022- Sep, 2024 -
Build a Personal Learning Plan and Stick with It
LinkedInMar, 2022- Sep, 2024 -
The Six Morning Habits of High Performers
LinkedInMar, 2022- Sep, 2024 -
Using Brain Science to Find Your Calling
LinkedInMar, 2022- Sep, 2024 -
Critical Thinking
LinkedInFeb, 2022- Sep, 2024 -
Balancing Work and Life
LinkedInApr, 2020- Sep, 2024 -
Financial Basics Everyone Should Know
LinkedInApr, 2020- Sep, 2024 -
Having an Honest Career Conversation with Your Boss
LinkedInApr, 2020- Sep, 2024 -
Managing Your Career as an Introvert
LinkedInApr, 2020- Sep, 2024 -
Presenting Technical Information with Stories
LinkedInApr, 2020- Sep, 2024 -
Productivity Tips: Finding Your Productive Mindset
LinkedInApr, 2020- Sep, 2024 -
Productivity Tips: Taking Control of Email
LinkedInApr, 2020- Sep, 2024 -
Graduate Engineer
Engineers Board of KenyaSep, 2016- Sep, 2024 -
ICDL
ICDL Africa
Experience
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Daimler Commercial Vehicles Africa
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Kenya
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Motor Vehicle Manufacturing
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1 - 100 Employee
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Technical Service Support, Mercedes-Benz Trucks & Buses
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Oct 2018 - Present
Support the General Distributors with technical expertise on diagnosing complex faults on vehicles and make appropriate recommendations on repair and maintenance Acts as a Level 1 technical support for dealers on warranty related issues, whilst also providing support to the Regional Office functional teams with warranty insights, reports and analysis to support the business Work closely with the parts & marketing function in planning and implementation of promotional activities for customer service improvements such as vehicle inspection service camps Impart knowledge to the dealers and planned & organized technical exchange meetings for 3 consecutive years Managing database relevant to service issues such as technical product reports, status of corrective field measures and warranty reimbursement rates Show less
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Graduate Engineer Trainee
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Jan 2017 - Sep 2018
Bi-weekly visits to the local Dealer workshop where I worked on the vehicles with technicians to gain hands-on experience whilst developing diagnostic skills Collected and documented field issues following site visits: written reports shared to my colleagues on findings, actions taken and suggestions on product improvement requirements where necessary Participated in meetings and attended workshops and trainings offered at the Dealers and through our Regional Centre Willingness to help wherever possible and completed all duties as assigned Show less
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Twiga Chemical Industries
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Kenya
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Chemical Manufacturing
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100 - 200 Employee
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Industrial Attachment
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Jun 2015 - Aug 2015
Operating equipment and machines icluding lathes, grinders, arc welders and drill presses for the fabrication of components Repair and maintenance of plant equipment: mixers, belt conveyors and air compressors Providing technical assistance and striving to complete all assigned duties within the stipulated timelines Operating equipment and machines icluding lathes, grinders, arc welders and drill presses for the fabrication of components Repair and maintenance of plant equipment: mixers, belt conveyors and air compressors Providing technical assistance and striving to complete all assigned duties within the stipulated timelines
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Education
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2011 - 2016
University of Nairobi
Bachelor of Science - BS, Mechanical Engineering -
2006 - 2009
Nyeri High School
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