Dining Room Manager

• Jul 2023 - Present

Multi-Unit Food And Beverage Manager

• May 2023 - Jul 2023

Training staff to follow restaurant procedures Maintaining safety and food quality standards Keeping customers happy and handling complaints Organizing schedules Keeping track of employees’ hours Recording payroll data Ordering food, linens, gloves and other supplies while staying within budget limitations Supervising daily shift operations Ensuring all end of day cash outs are correctly completed Coordinating daily front- and back-of-house restaurant operations Controlling operational costs and identifying ways to cut waste Appraising staff performance Interviewing/recruiting new employees Interacting with guests to get feedback on product quality and service levels Show less

Restaurant Manager

• Mar 2021 - Mar 2023

Recruiting, hiring and training all restaurant staff, including servers and hosts Scheduling employees to ensure shifts have proper coverage Streamlining the restaurant processes to improve the guest experience Monitoring restaurant finances, including sales and expenses Enforcing food handling regulations and other guidelines to increase guest safety Promoting the restaurant and finding ways to bring in more customers Handling customer complaints Completing necessary paperwork, such as sales, inventory and staff attendance reports Show less

Supervisor

• Oct 2019 - Feb 2021

Server

• Sep 2018 - Sep 2019

Server

• Mar 2015 - Jun 2017

Host

• Feb 2013 - Mar 2015