Experience

Flying Tiger Copenhagen UK

• United Kingdom
• Retail
• 1 - 100 Employee

• Senior Store Manager

  • Jun 2021 - Present

• Store Manager

  • Jan 2020 - Jun 2021

  • Responsible for overall store’s performance • Recruitment process – screening, short listing, interviewing, offers & starting paperwork • Staff training – customer service, health & safety, visual merchandising, other technical & operational training • Analyzing daily, weekly, and monthly sales through KPI metrics• Ordering – analyzing stock vs. sales, ordering new campaign products, bestselling, and fixed products • Stock Management – space management, stockroom standards, seasonal layout changes, posting transfer journals, inter-store transfers, writing off stock• VM & Commerciality – campaign planning, department space allocation, planning campaign execution, layout planning• Productivity and Rota – scheduling hours against base hours given by district manager and sales, scheduling overtime & additional hours where possible and/or cutting down additional hours where needed • Creating shift patterns – approving payroll (working shifts, overtime worked, TOIL, annual leave, sicknesses) • General HR – recorded conversation, probation review process, performance management, absence management, employee risk assessment, grievance/disciplinary process • Talent Management – employee conversation and feedback, appraisals, succession planning & personal development plan

• Trainee Store Manager

  • Jul 2019 - Jan 2020

• Deputy Manager

  • Apr 2019 - Jul 2019

• Supervisor and Visual Merchandiser

  • Oct 2018 - Apr 2019

• Key Holder & Visual Merchandiser

  • Aug 2017 - Oct 2018

• Sales Assistant

  • Nov 2016 - Aug 2017