IT Manager

• Jul 2021 - Present

Manager, Project Management Office

• Jun 2018 - Jul 2021

Responsible for IT Project Management Services supporting the Michigan Department of Health and Human Services (2017-2019 supported Michigan Department of Natural Resources, Michigan Department of Environment, Great Lakes and Energy, and Michigan Department of Agriculture and Rural Development). • Manage the daily activities of staff. • Lead service delivery improvement efforts.• Lead PMO as they mature in Agile project management. • Mentor staff on project management skills and soft skills.• Maintain an effective working relationship between the EPMO, Agency Services, and assigned client agency. • Monitor demand and capacity for resources to ensure adequate staffing and effective service delivery. • Work with the EPMO on continuous improvement efforts for the office. • Participate with the EPMO leadership team to address business issues, customer concerns, employee issues, and all other management activities. • Support the EPMO Director and Deputy Director with audit remediation and strategic planning activities.

Acting DTMB Project Management Office Manager supporting DNR, DEQ, and MDARD

• Nov 2017 - May 2018

Responsible for IT Project Management Services supporting the Michigan Department of Natural Resources, Michigan Department of Environmental Quality, and Michigan Department of Agriculture and Rural Development.

Project Manager

• May 2010 - Nov 2017

Responsible for facilitating the on-time, within budget delivery of IT and technology related projects for the Department of Technology, Management and Budget.• Schedule and Lead project meetings.• Develop and exercise the communication plans for projects.• Manage resources for projects.• Perform data analysis and create dashboards using metrics from analysis.• Troubleshoot and analyze risks pertinent to projects.• Make recommendations relating to project timelines and deliverables.• Create and maintain project documentation.• Participate in strategic planning and service delivery improvement initiatives.• Interact with various State Agencies and DTMB to complete projects.• Participate in conference planning teams.

Administrative Assistant to the Information Officer

• Jun 2008 - May 2010

Advising and assisting the Information Officer in all areas of responsibility delivering IT Services to the Department of Human Services (DHS). Established and fostered working relationships with many other state agencies, vendors and local municipalities.• Managed all IT procurements and contracts.• Coordinated IT Audits.• Enhanced communications for the office on behalf of the IO.• Managed and mentored a junior Departmental Analyst.• Evaluated division personnel skills and coordinated training.• Conducted research and advised IO in technical matters.• Represented IO in meetings, workgroup teams and steering committees.• Developed and maintained confidential reports and files for IO and Division Directors.• Participated in budget development and managed the IT Budget in excess of $40 Million Dollars.• Developed policies and procedures for the office. • Served as the Human Resource Liaison.

Human Resource Client Analyst

• May 2004 - Jun 2008

Provide a variety of human resource (HR) consulting and processing services to specific agencies. Review, evaluate and take appropriate action on a variety of position action requests and credential reviews. Conduct necessary research and analysis to properly classify positions, and determine qualifications and write job specifications. Prepare written analyses and recommendations regarding selection and classification decisions.• Develop and maintain departmental policies and procedures.• Analyze data and create reports for department use.• Member of MDIT Executive Team. Established to improve service delivery to all agencies supported by MDIT.• Lead project improvement groups.• Trained Human Resource Liaisons within MDIT.• Prepared and delivered presentations on various HR topics.• Participated on several teams to improve HR services for the department. • Participated on the Leadership Conference Planning committee.

Office Manager

• Jan 2001 - May 2004

This position had the responsibility to oversee and manage the day to day operations of the Office and to assist the Information Officer (IO) in all aspects of his work. • Served as the Human Resource Liaison and assisted in all Human Resource actions for the office.• Conducted research and prepared reports for the IO.• Coordinated audits.• Served as the facilities liaison and was responsible for allocating office space and ensuring ergonomic needs were met.• Coordinated training for all staff within the office.• Participated in budget development and monitoring and authorized payments.• Served as a training facilitator for Discriminatory Harassment and Workplace safety sessions throughout Michigan.