Nicole Lobia

User Experience Designer at Spark Reply
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Contact Information
Location
Novara, Piedmont, Italy, IT
Languages
  • Italiano Native or bilingual proficiency
  • Inglese Professional working proficiency
  • Spagnolo Limited working proficiency

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Bio

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Credentials

  • Conducting Usability Testing
    The Interaction Design Foundation
    Jul, 2020
    - Sep, 2024
  • User Research – Methods and Best Practices
    The Interaction Design Foundation
    Jul, 2020
    - Sep, 2024
  • Toeic Certificate (valuation: 815/990)
    TOEIC® Program
    Sep, 2010
    - Sep, 2024

Experience

    • Italy
    • Design Services
    • 1 - 100 Employee
    • User Experience Designer
      • Feb 2022 - Present

    • Italy
    • Advertising Services
    • 100 - 200 Employee
    • UX Designer
      • Feb 2019 - Mar 2022

      UX designer.Some of the most important projects I am involved in:-Hera Group. Research (card sorting, design workshop, user interviews); concept design; AI design; wireframing (Sketch); prototyping (InVision). -Snam. continuous improvement on the main website and other websites of the group.-RCS Sport. Concept, design workshop, wireframing and prototyping for Giro d'Italia website and mobile App.-Italgas. UX designer for a six months agile room with the goal to enhance the goods management. User research, workshops, customer journey map creation, ideation and prototyping of the tool.

    • UX Designer
      • Jan 2018 - Feb 2019

      UX Designer consultant at Wolters Kluwer.My most important job duties:-Working together with the internal digital design team in order to redesign the main websites of the group by using the guidelines and the design system. -During the design process I had to plan and conduct user tests with actual clients to collect insights to keep on improving the design of the websites. UX Designer consultant at Wolters Kluwer.My most important job duties:-Working together with the internal digital design team in order to redesign the main websites of the group by using the guidelines and the design system. -During the design process I had to plan and conduct user tests with actual clients to collect insights to keep on improving the design of the websites.

    • United States
    • 1 - 100 Employee
    • UX Designer
      • Aug 2014 - Feb 2018

      Collection and definition of functional requirements with focus on yoox.com customer needs and business stakeholders involved in the project.Heuristic analysis, competitor benchmarks, analysis on insights from digital analytics and marketing researches.Definition of information architecture, user tasks and flows, interaction design, wireframing, prototyping and user tests on prototypes.Design and communication of new concepts and effective solutions.Support and quality control on development activities.User and A/B testing data analysis.

    • Spain
    • Design
    • 1 - 100 Employee
    • Graphic Designer
      • Feb 2013 - Jul 2013

      Graphic and communication design for internal project and external clients.Focus on the agency Brand identity and its promotion through presentations for the clients and newsletter. Graphic and communication design for internal project and external clients.Focus on the agency Brand identity and its promotion through presentations for the clients and newsletter.

Education

  • Politecnico di Milano
    Laurea Magistrale, Design della Comunicazione
    2010 - 2014
  • Universidade do Porto
    Progetto Erasmus
    2011 - 2011
  • Politecnico di Milano
    Laurea triennale, Design and Visual Communications, General
    2007 - 2010

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