Information Technology Security Manager

• Jul 2023 - Present

- Major participant in the process of audit and certification for SOC 2 Type II.- Administration of EC2, Route53, and IAM Identity Center.

IT Manager

• Aug 2022 - Present

- Manage, monitor, maintain and support all IT and security activities, responsible for planning and implementing projects, tasks, and systems administration.- Hands on: Win & Mac, laptops, desktops and servers, SW and HW, Office 365, InTune, MS Azure AD, MS Endpoint manager, MS 365 admin center, CrowdStrike, CP FW and VPN, Perimeter81, JumpCloud, and SharePoint.- Tracking and maintaining hardware and software inventory.

Coacher

• Jul 2022 - Present

- Consulting and preparation for job interviews and writing CVs. - Coaching and training in the spirit of Judaism. - Consulting and preparation for job interviews and writing CVs. - Coaching and training in the spirit of Judaism.

Cyber Security Consultant

• Oct 2021 - Aug 2022

- Responsibility for cyber security systems. - Maintaining systems policy and keeping it up to date. - Auditing, optimization and monitoring of systems performance. - Responsibility for cyber security systems. - Maintaining systems policy and keeping it up to date. - Auditing, optimization and monitoring of systems performance.

Vulnerabilities Researcher

• Dec 2019 - May 2020

- In addition to the support's daily schedule below - Performing vulnerabilities research: Working with direct guidance of the CTO: Searching, comparing, merging and documenting information CVES' related Kubernetes platforms (EKS, GKE, K3S, OpenShift).

Tier 2&3 Technical Support Engineer

• Apr 2019 - May 2020

- Global Support Engineer for ISP/Enterprise and Strategic customers.- Acting as a main technical focal point for partners/customers and internal departments. - Troubleshoot and analysis of system log files. Responsible for resolution of technical challenges and escalating cases directly to R&D. - Often use of the lab to replicate and simulate customer's issues. Daily work with Linux CentOS. - Daily access to Cisco ASA/Router, Fortinet, Checkpoint, Palo-Alto and Juniper.- Taking a part maintaining internal knowledge base and creating new documents. Show less

Technical Account Manager Per Demand

• Jan 2018 - Jan 2019

- In addition to the support's daily schedule below, conducting periodic calls for Vodacom Africans VIP customers related ongoing cases, MOP, FR, action plans, RCA and road maps.

Tier 2 Technical Support Engineer

• Dec 2016 - Jan 2019

- ISP and Enterprise Support Engineer- Technical focal point for partners and customers- Troubleshoot and analysis of system log files for possible causes to resolve customers issues- Often use of the lab to replicate and simulate customer's issues- Daily work with Linux CentOS- Taking a part maintaining internal knowledge base and creating new documents- Ability to work in multicultural team environment

QA Engineer

• Mar 2016 - Aug 2016

- Build & configure lab environments for Check Point product tests, quality assurance manual test runs. - Test cycles, design and cases. - Mostly dealt with "Capsule Workspace" CP application, VMware, Linux & CP FW (R77, R80). - Build & configure lab environments for Check Point product tests, quality assurance manual test runs. - Test cycles, design and cases. - Mostly dealt with "Capsule Workspace" CP application, VMware, Linux & CP FW (R77, R80).

Help Desk Support Specialist

• Nov 2011 - Jan 2015

-Responsible for all aspects of help desk, including networks, hardware, applications, general Windows and Active Directory.- End to end ownership from initiation to resolution of cases.

Academic Tutor

• Dec 2012 - Dec 2014

-Leading a unique project to develop using in technology as 'must' tools for students with learning disabilities.- Training and tutoring groups and individuals.- Writing and designing materials. - Build up schedule, planning goals, writing daily/weekly reports.

Implementation Specialist

• Nov 2011 - Dec 2012

- Guidance, training and technical writing for an annual process of Implementation of Moodle (academic teaching portal) for academic staff (Professors, doctors, tutors).

Senior Sales

• Nov 2009 - Oct 2012

Frontal Salesperson & Tech Support

• Oct 2008 - Nov 2009

Frontal sales, service and technical support for personal computers, tablets, and electronic devices.

Technical Tutor

• Jul 2010 - Nov 2010

- Project of the Ministry of Finance in the periphery of Israel - Technical tutoring for basic skills in computing software, hardware and Office for public and institutional sectors. - Project of the Ministry of Finance in the periphery of Israel - Technical tutoring for basic skills in computing software, hardware and Office for public and institutional sectors.

Enterprise Information Technology Support

• May 2006 - Jan 2008

- Information security systems support for Cisco, Fortigate, CheckPoint, domains registration and web hosting.- Knowledge in communications protocols with LAN and WAN, DNS, TCP/IP, HTTP, SSL.

SMB Technical Support

• Apr 2005 - May 2006

- Support, configuration and technical account management (both written and spoken) for business sector customers.- The work was performed through various shifts 24/7 under pressure in a large, intensive call center, guaranteed for SLA.