Digital Products Analyst

• Sep 2023 - Present

Business Analyst

• Feb 2021 - Sep 2023

- Evaluated business processes, anticipated requirements, uncovered areas for improvement, developed and implemented solutions. - Converted business and user requirements into functional requirements. - Managed requirements throughout the project. - Lead ongoing reviews of business processes and developed optimization strategies. - Updated, implemented, and maintained procedures. - Wrote FRDs for Procurement software, BPM and ECM software, CBA website etc. - Designed product strategy, policy, and roadmap. Show less

Financial Analyst

• May 2020 - Feb 2021

- Analyzed and processed financial statements (Balance Sheet, Income Statement, Cash Flow Statement, Statement of Changes in Equity) for financial spreading. - Compared client accounting guidelines with current accounting standards. - Made adjustments to Financial Accounts in accordance with the Bank's Financial Spreading Guide and Policy. - Coordinated and explained client requests to other departments. - Tested the internally developed software. - Analyzed and processed financial statements (Balance Sheet, Income Statement, Cash Flow Statement, Statement of Changes in Equity) for financial spreading. - Compared client accounting guidelines with current accounting standards. - Made adjustments to Financial Accounts in accordance with the Bank's Financial Spreading Guide and Policy. - Coordinated and explained client requests to other departments. - Tested the internally developed software.

English Teacher

• Jun 2019 - Feb 2021

- Gave online English lessons (grammar, speaking, writing, vocabulary). - Conducted one-on-one English lessons with students from different countries and backgrounds. - Tailored lesson plans to meet the specific needs and goals of each student. - Conducted assessments to evaluate student progress and adjust teaching methods accordingly. - Utilized various teaching materials and methods to engage students and enhance their learning experience. - Provided individualized feedback and support to help students improve their English skills. Show less

Sustainable Development Office Intern

• Aug 2019 - Apr 2020

- Assisted project managers. - Scheduled meetings. - Conducted research and analyzed research reports. - Made presentations. - Assisted project managers. - Scheduled meetings. - Conducted research and analyzed research reports. - Made presentations.

Social Media Marketing Manager

• May 2016 - Aug 2016

- Developed and executed social media marketing strategies. - Managed social media accounts on Facebook and Instagram with a focus on increasing engagement and driving conversions. - Created and published content, including graphics, videos, and blog posts, to promote clients' products and services. - Monitored social media channels for customer feedback and responded promptly to inquiries and complaints. - Developed and executed social media marketing strategies. - Managed social media accounts on Facebook and Instagram with a focus on increasing engagement and driving conversions. - Created and published content, including graphics, videos, and blog posts, to promote clients' products and services. - Monitored social media channels for customer feedback and responded promptly to inquiries and complaints.