Experience

Altrix

• Computers and Electronics Manufacturing

• Senior Recruitment Consultant

  • Sep 2020 - Present

  • Develop relationships with new and existing nurses growing and expanding the database. • Identifying and executing opportunities to acquire new nurses through headhunting, referrals, database and conferences. • Ensure nurses are compliant with relevant authoritative guidelines and current legislation, both prior to embarking on work for Altrix and remaining compliant both during and after placements. • Maximise my time spent on high value revenue generating activities. • To accurately record all contact with nurses into our CRM system (Bullhorn) • Operates as the point of contact for assigned clients • Develops and maintains long-term relationships with clients • Make sure clients receive requested candidates and services in a timely fashion • Coordinate with staff members, candidates and clients to ensure consistent service • Identifies opportunities to grow business with existing clients • Meet monthly agreed targets based on billings and invoicing along with KPI’s Show less



Admiral Recruitment

• United Kingdom
• Staffing and Recruiting
• 100 - 200 Employee

• Recruitment Consultant

  • Dec 2018 - Jul 2020

  - Temp Desk recruitment consultant - 360 management of desk - Solely in charge of managing own desk - Fully trained on candidate/client tracking system (Trisys & Tempbuddy) - Candidate resourcing, conducting interviews and open days - Business development - Emphasis upon client management, including weekly meetings and telephone conversations - Payroll and admin - Temp Desk recruitment consultant - 360 management of desk - Solely in charge of managing own desk - Fully trained on candidate/client tracking system (Trisys & Tempbuddy) - Candidate resourcing, conducting interviews and open days - Business development - Emphasis upon client management, including weekly meetings and telephone conversations - Payroll and admin



Flat Iron

• United Kingdom
• Restaurants
• 1 - 100 Employee

• Customer Service Supervisor

  • Jun 2017 - Nov 2018

  - Handle guest complaints regarding food and beverage service - Assist in implementation of the opening and closing procedures of the restaurant - Ensure customer satisfaction through promoting excellent service - Inform and train staff on specific rules, regulations, and procedures, utilise training manuals in the initial training of incoming personnel, and promote a positive work environment - Develop a schedule to assess training needs - New menu Food and drink training - Handle guest complaints regarding food and beverage service - Assist in implementation of the opening and closing procedures of the restaurant - Ensure customer satisfaction through promoting excellent service - Inform and train staff on specific rules, regulations, and procedures, utilise training manuals in the initial training of incoming personnel, and promote a positive work environment - Develop a schedule to assess training needs - New menu Food and drink training



Byron

• Japan
• Financial Services
• 1 - 100 Employee

• Supervisor

  • Nov 2013 - May 2017

  - Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally - Analyse staff evaluations and feedback to improve the customer’s experience - Project future needs for goods, kitchen supplies, and cleaning products; order accordingly - Oversee health code compliance and sanitation standards - Conduct employee surveys and interviews - Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally - Analyse staff evaluations and feedback to improve the customer’s experience - Project future needs for goods, kitchen supplies, and cleaning products; order accordingly - Oversee health code compliance and sanitation standards - Conduct employee surveys and interviews



Hotel Mainake S.L.

• Event Coordinator

  • Oct 2008 - Sep 2013

  - Managing and overseeing events on the day of, including problem-solving, welcoming guests, directing event set-up, communicating with staff, and organising vendors - Planning the event such as, seating, dining, and guest list - Delegating event planning tasks to other staff members where necessary - Managing and overseeing events on the day of, including problem-solving, welcoming guests, directing event set-up, communicating with staff, and organising vendors - Planning the event such as, seating, dining, and guest list - Delegating event planning tasks to other staff members where necessary