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5.0

/5.0
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Shawn Vose

Nathan has proven himself to be remarkably responsible, and confident professional. I am amazed at the ease with which Nathan can fulfill a variety of tasks. He has worked with me not only on integration, and reporting tasks, but also has handled a plethora of other tasks from other departments. Nathan is a wearer of many hats at Level One and does more work with one hand than most can do with two. Not once have I seen Nathan become overwhelmed by a given task or assignment. I am confident that Nathan's intelligence, maturity and diligence to details will be great assets in any organization.

Keith Long

Nathan is very detailed oriented and always willing to help out when there is data that we need for customers. He asks great questions that helps us dig deeper to get the right information in our hands. He has a great understanding of our systems and process and helps me, from a sales perspective, be very succesful.

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Experience

    • United States
    • Design Services
    • 1 - 100 Employee
    • Owner, Founder
      • Oct 2012 - Present

      • Launched GruffyGoat.com in the Fall of 2012 to offer affordable websites to individuals, small businesses, non-profits and everyone in-between.• Design and develop websites utilizing the Wordpress framework• Provide white-label development to other freelance designers and design agencies• Provide hosting & ongoing maintenance services to ensure sites are running and optimized to their full potential• Created a theme shop in Fall of 2014 (BeSuperfly.com), specifically for the Divi Framework by Elegant Themes.

    • Owner, Founder
      • May 2015 - Present

      Created BeSuperfly (formerly Elegant Child Themes) as a resource to fellow designers & developers within the ElegantThemes.com Community. We build custom child themes, plugins & layouts specifically for the Divi framework. Created BeSuperfly (formerly Elegant Child Themes) as a resource to fellow designers & developers within the ElegantThemes.com Community. We build custom child themes, plugins & layouts specifically for the Divi framework.

    • United States
    • Software Development
    • 700 & Above Employee
    • Application Support l Design
      • Nov 2010 - Feb 2017

      • Technical support contact for all Level One applications and products company-wide, both to internal employees and outside customers.• Successfully took over all direct database SQL operations from Development for SQL level implementations and bug patches.• Write custom SQL queries used for reporting by both internal sales and marketing teams as well as outside customers.• UI designer, responsible for all new application designs and branding. Successfully redesigned agent interfaces as well as a new Senior UI, formerly housed in Salesforce.• Successfully implemented a new Resident Support call center product (Fall 2011), used as a means to further enhance and expand our product offerings into the multifamily housing industry. Built from the ground up utilizing the Salesforce.com platform.

    • Application Support, Design
      • Nov 2007 - Nov 2010

      • Added as a member of the Level One Development team in 2007 to serve as the first point of contact for all applications and products company-wide. • Designed and helped implement 30+ custom email templates used for marketing to prospective residents. • Designed several UI's for custom web applications. • Successfully implemented live chat as a new product medium.

    • Marketing Associate, Team Leader, Professional Services
      • Nov 2003 - Nov 2007

      • Helped launch a new Professional Services division, responsible for handling all customer interactions, support and implementation. • Lead the first after hours night shift, created to address the call demand during Level One's rapid growth.• Introduced several processes which streamlined customer implementations, allowing Level One to meet the rapid growth they experienced. • Recognized for top-notch customer interaction, support and rapid resolution.

Education

  • Private
    Bachelor of Science (B.S.), Counseling
    1998 - 2002

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