Experience

Scientific Support Services Ltd

• United Kingdom
• Automation Machinery Manufacturing
• 1 - 100 Employee

• Senior Field Services Engineer

  • Nov 2013 - Present

  As a Field Services Engineer I provide after sales support to the customers of Scientific Support Services Ltd. The majority of these customers are multi-dimensional Gas Chromatography users in the UK Oil and Gas sector but I also speciliasise in the XOS MWD-XRF systems and VUV Analytics new VUV detector too. As part of the Field Services Team, I install, maintain, repair and provide performance verifications on these systems. The AC Analytical Controls GC systems we support are based on Agilent 6850/6890/7890/8890 chassis and are among the most complex GC applications in the world, making this a challenging, customer facing role. I now lead our Assisted and Augmented Reality project, developing relationships with companies in the XR space, our suppliers and customers. In the last year I have proposed the integration of AR / XR into our engineering toolkits, scoped, planned and delivered the purchase and deployment of Realwear Navigator-500 headsets and oculavis Share software. During the roll out I have been negotiated permission to use this technology on customer sites, demoed it where required and overseen 85% ROI within 7 months of purchase. Finally, I built our Microsoft Access Web App database, which now contains thousands of entries, linking engineers to visit report forms, instrument technical documents, parts lists, technical troubleshooting history and much more. This system ensures all members of the team are accessing up-to-date records and SSS admin systems wherever they are. The database features full service history for every instrument in-field, contract handling for all instruments and customers, quote records, sales lead generation records, automated service work schedules, automated support meeting agendas and dynamic support documentation lists.



Precious Plastic Lancaster (now Relic Plastic)

• Co Director

  • Aug 2018 - May 2021

  Precious Plastic Lancaster is a not-for-profit Community Interest Company designed to educate people about the problem and potential of plastic waste by providing engaging outreach services and compelling products to help show people a better way to use and re-use plastic. As a Co-Founder I was responsible for some of the product design, early web and graphic design, project development (e.g. development of a dual channel injection moulder and testing 3D printed and weak substrate moulds), writing grants and bids, delivering workshops / presentations, building the network with other UK Precious Plastic start-ups and teams. As one of the two Co-Founder / Directors of Precious Plastic Lancaster my role is partly in supporting the manufacturing / workshop team, providing technical knowledge to support on-going manufacture and product development. The team now comprises five people with some now having transitioned to a permanent part-time basis due to business growth. We recently launched our own brand called Relic which sells products developed and manufactured at Precious Plastic Lancaster. I spend my free time designing and developing new products, injection moulds and exhibit pieces from recycled plastic. I maintain links with the wider, global, Precious Plastic network, field technical enquiries from businesses looking for contract manufacture from PPL and occasionally perform public speaking and educational outreach. Due to my full-time position, my role at PPL is voluntary and performed in my free time outside of work.



ERBA Diagnostics Mannheim GmbH

• DS360 Product Manager

  • Oct 2012 - Oct 2013

  Drew Scientific acquired, as part of Escalon Clinical Diagnostics, by Erba Diagnostics Mannheim GmbH in October 2012. See previous experience as HPLC Product Manager under Drew Scientific for details on this position. Drew Scientific acquired, as part of Escalon Clinical Diagnostics, by Erba Diagnostics Mannheim GmbH in October 2012. See previous experience as HPLC Product Manager under Drew Scientific for details on this position.



Drew Scientific

• Medical Device
• 1 - 100 Employee

• HPLC Product Manager

  • May 2009 - Oct 2012

  - Support and train customers on company hardware within the haemoglobin division.- Prioritise product and application development through liaison with customers and the sales and development teams.- Provide clinical and tech support to internal personnel and the organisation with regard to the products, applications and protocols.- Create new documentation for technical service personnel world-wide to aid in the resolution of tech service issues expediently.- Provide the sales force with marketing materials and promotional data for conferences and trade shows.- Put in place document controls, new procedures and document existing development procedures and reports.

• Product Specialist

  • May 2008 - May 2009

  Specialised method development for a customised cation exchange HPLC based medical device with primary tube cap piercing. Method development involved mobile phase development and binary gradient design, alongside instrument 'deck' instruction writing and offline gradient analysis, via customised excel-based macros and sheet functions. Acting as a technical reference for the rest of the chemistry team due to a strong interest in technical service. Trained by the lead engineer in order to maintain and support UK based prototype instruments with the help of the US engineering team.SOP writing and review, to applicable CLSI and IVDD and internal QA requirements. Execution of said protocols and write-up of internally circulated reports. This was accomplished within a recognised framework of verification and validation, adhering to the company design controls requirements.The role culminated in the release of Drew Scientific's DS360 instrument.

• Development Chemist

  • Oct 2007 - May 2008

  • Aid the Senior Development Biochemist in the development of in house HPLC assays for a custom built ion-exchange HPLC system.• Feedback to Design Engineers with required design alterations.• Present findings and proposals to senior management and international partners. • Manage own workload and design and run trials and verification protocols.



GSK

• United Kingdom
• Pharmaceutical Manufacturing
• 700 & Above Employee

• Technical Officer

  • Nov 2006 - Oct 2007

  • Perform HPLC analysis, and general upkeep of the HPLC systems • Use of TotalChrom HPLC software. • Perform classical wet chemistry techniques, including Karl Fisher and other tests such as IR analysis. • Use of SAP and MERPS2 for data entry and result documentation. • Perform HPLC analysis, and general upkeep of the HPLC systems • Use of TotalChrom HPLC software. • Perform classical wet chemistry techniques, including Karl Fisher and other tests such as IR analysis. • Use of SAP and MERPS2 for data entry and result documentation.



McBride

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Development Technician

  • Feb 2006 - Nov 2006

  SHORT TERM CONTRACT • Liaise with analytical chemists concerning current product development. • Create and execute testing plans for new products – self-supervised. • Report writing and results documentation. •.New raw materials testing SHORT TERM CONTRACT • Liaise with analytical chemists concerning current product development. • Create and execute testing plans for new products – self-supervised. • Report writing and results documentation. •.New raw materials testing

• Analytical Lab Technician

  • Jan 2005 - Jul 2005

  SHORT TERM CONTRACT - Before Travelling • General lab analysis including HPLC and SKALAR analysis. • Ensuring the continuity of samples and the integrity of sample documentation. • Working with other lab technicians in order to develop novel separation and analysis techniques as part of an evolving product line. SHORT TERM CONTRACT - Before Travelling • General lab analysis including HPLC and SKALAR analysis. • Ensuring the continuity of samples and the integrity of sample documentation. • Working with other lab technicians in order to develop novel separation and analysis techniques as part of an evolving product line.