Natália Ottová
Local Director of Operation B2B & B2C Management at AIESEC in Denmark- Claim this Profile
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Slovak Native or bilingual proficiency
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English Full professional proficiency
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Czech Full professional proficiency
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Polish Limited working proficiency
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German Limited working proficiency
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Danish Elementary proficiency
Topline Score
Bio
Experience
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AIESEC in Denmark
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Denmark
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Non-profit Organizations
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1 - 100 Employee
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Local Director of Operation B2B & B2C Management
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Jan 2023 - Present
Leading position in the world’s largest youth-run organisation. In my capacity as the Local Director of B2B Product and B2C Operations at AIESEC in Aalborg, my primary responsibility centres around guiding the development and execution of AIESEC's initiatives. Within the realm of customer interactions, my role revolves around identifying ideal opportunities for individuals to embark on journeys abroad and providing them with comprehensive support throughout their entire journey and the associated processes. Through my professional journey, I have cultivated exceptional leadership, strategic acumen, and effective communication skills, honing my ability to thrive in a swiftly evolving and dynamic environment. My ardour lies in crafting value for both businesses and society, and I am unwaveringly devoted to leveraging my proficiency and capabilities to instigate meaningful and transformative change. My Key responsibilities: * Leadership and development of teams * Managing B2C sales initiatives * Oversight of exchange participant management * Strategic attraction planning * Customer service * Developing and implementing product strategies, * Building and maintaining relationships with external stakeholders * Ensuring compliance with AIESEC's policies and procedures. Show less
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Kitchen Staff
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May 2023 - Aug 2023
- working under pressure in a busy environment, - logistics of supplying the kitchen - handling multiple tasks and positions at the same time - Working in a team - serving the customers, and handling complaints in a respectful manner. - working under pressure in a busy environment, - logistics of supplying the kitchen - handling multiple tasks and positions at the same time - Working in a team - serving the customers, and handling complaints in a respectful manner.
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Waitress
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Sep 2021 - May 2023
- Customer service - Organization and management of the workspace - Payment collection - Work in a stressful and busy environment - Work in a team - Customer service - Organization and management of the workspace - Payment collection - Work in a stressful and busy environment - Work in a team
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Service Assistant
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Jun 2021 - Aug 2021
A person responsible for kids on jumping castles, cleaning tables, selling drinks and toys., Bojnice, Slovakia Offered friendly and efficient service to all customers, handling challenging situations with ease. A person responsible for kids on jumping castles, cleaning tables, selling drinks and toys., Bojnice, Slovakia Offered friendly and efficient service to all customers, handling challenging situations with ease.
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Ice cream
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Staffing and Recruiting
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Ice cream seller
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Jul 2020 - Aug 2020
Explained ice cream flavours, toppings, sundaes and other frozen concoctions to customers. Pansky Pivovar Explained ice cream flavours, toppings, sundaes and other frozen concoctions to customers. Pansky Pivovar
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Junior Achievement Slovensko
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Slovakia
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Education Administration Programs
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1 - 100 Employee
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Students company COPY4U - Marketing department
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Sep 2019 - Jun 2020
- Certificate in Applied Economics - Responsible for marketing departure, - Printing schools staff that students were in need of, selling school supplies - Advertising the company on social media - Learn how to entrepreneurship, economic thinking and financial literacy. - Certificate in Applied Economics - Responsible for marketing departure, - Printing schools staff that students were in need of, selling school supplies - Advertising the company on social media - Learn how to entrepreneurship, economic thinking and financial literacy.
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Pansky Pivovar
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Czechia
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Restaurants
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Waitress
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Jun 2018 - Aug 2019
Worked with customers to understand needs and provide excellent service to the theme. Worked with customers to understand needs and provide excellent service to the theme.
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Education
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Syddansk Universitet - University of Southern Denmark
Bachelor's degree, European Studies/Civilization -
UCN - Professionshøjskolen University College Nordjylland
AP degree, Service, Hospitality and Tourism Management -
Gymnázium Vavrinca Benedikta Nedožerského
Slovak maturita, High School/Secondary Diplomas and Certificates