(Pre-Opening) Food and Beverage Manager

• Jun 2023 - Present

(Pre-Opening) Food and Beverage Manager

• May 2022 - Jun 2023

• Nov 2018 - Apr 2022

Department head for ADD, IRD, POOlbar

• Dec 2017 - Nov 2018

-Select, train, evaluate, lead, motivate, coach, and discipline all employees to ensure that established cultural and core standards are met; daily activities and planning for outlet operation.-Keep up with the latest product trends and create seasonal and new guest room amenity programmes.-The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.-Describe and ensure quality of all food and drink items, ingredients, and preparation methods, as well as provide expert knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for breakfast, lunch, or dinner and overnight dining.-Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.-Attend regular operational meetings to ensure effective coordination and cooperation between departments.-Observe physical condition and cleanliness of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed.-Monitor all amenities so they are delivered on time and are properly maintained. Establish and maintain par stocks of all supplies. Ensure the cleanliness of Room Service and guest hallways by establishing and enforcing clean-up schedules. -Communicate with all other Department Heads to coordinate efforts in matters of mutual interest. Coordinate and execute functions or special receptions in rooms, suites and boardrooms. -Establish an effective and efficient method for setting orders properly. Train order takers in proper selling and telephone techniques. Ensure all private bars are stocked and controlled properly. Show less

• Jul 2016 - Dec 2017

- Manage all aspects the hotel’s room service, Minibar and pool side function. Ensure compliance with standards of service and operating procedures. - Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures. - Effectively manage the room service operation by implementing the following:-Oversee the Implementation of standards as detailed in the departmental standards and procedures manual-Enforce shift hand over procedures-Enforce correct bill paying procedures -Conduct effective shift briefings ensuring all staff are aware of VIPs, special occasions, daily specials; emphasis on up-selling certain products; etc-Encourage and motivate staff to provide optimum service during all shifts Show less

• Apr 2016 - Dec 2017

-Assist the manager in organizing, planning and implementing strategy-Coordinate operations-Ensure schedules and objectives are met-Supervise and motivate staff-Monitor operating costs, budgets and resources-Communicate with clients and evaluate their needs and specifications-Create reports, analyze and interpret data-Drive recruitment process and training & development-Secure adherence to company’s policies and guidelines

F&B Team Leader

• Apr 2014 - Apr 2016

F&B Captain

• Nov 2007 - Apr 2014

Waiter

• Jan 2007 - Jul 2007