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Experience

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Benefits Specialist
      • Oct 2022 - Present
    • United States
    • Hospitals and Health Care
    • 400 - 500 Employee
    • Medical Office Manager
      • Jan 2022 - Nov 2022
    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Medical Records Coordinator/Office Management
      • Oct 2017 - Dec 2021
    • United States
    • Medical Practices
    • 1 - 100 Employee
    • Optical Manager
      • Nov 2016 - Sep 2017

      Assist in selecting, adjusting, and fitting of vision correction eyewear Maintain/file office paperwork Ordering of office supplies Customer Service Insurance Authorization/filing Explanation of benefits with patients Addressing/Resolving any issues with patients correctional eyewear Managing several different Manufacturing Accounts HIPAA Courses Assist in selecting, adjusting, and fitting of vision correction eyewear Maintain/file office paperwork Ordering of office supplies Customer Service Insurance Authorization/filing Explanation of benefits with patients Addressing/Resolving any issues with patients correctional eyewear Managing several different Manufacturing Accounts HIPAA Courses

    • United States
    • Medical Practices
    • 1 - 100 Employee
    • Optical Technician
      • Feb 2016 - Nov 2016

      Assist in selecting, adjusting, and fitting of vision correction eyewear Maintain/file office paperwork Ordering of office supplies Customer Service Insurance Authorization/filing Explanation of benefits with patients Addressing/Resolving any issues with patients correctional eyewear Assist in selecting, adjusting, and fitting of vision correction eyewear Maintain/file office paperwork Ordering of office supplies Customer Service Insurance Authorization/filing Explanation of benefits with patients Addressing/Resolving any issues with patients correctional eyewear

    • United States
    • Higher Education
    • 300 - 400 Employee
    • Administrative Assistant to Department of Public Safety & Department of Judicial Affairs
      • Jul 2011 - Dec 2015

      • Receptionist • Data Entry • Frequent interaction with students, staff/faculty, administrators, parents and others, both in person and through voice and electronic communication. • Confidential Record Keeping • Clery Reporting/Training • Maintain/File department paperwork • Prepares a variety of correspondence, memos, drafts, charts, graphs, etc. • Prepares, maintains, and submits payroll time sheets for Public Safety personnel • Monitors all maintenance contracts and agreements. • Relays directives from Director to others in the absence of the Director • Schedules appointments and arranges and maintains calendar for the Director. • Serves as campus resource for all Public Safety policies and practices, as well as other campus policies

    • Higher Education
    • 1 - 100 Employee
    • Office Assistant
      • Nov 2008 - Jul 2011

Education

  • Winston-Salem State University
    Master's degree, Health/Health Care Administration/Management
    2020 - 2022
  • Guilford College
    Bachelor's Degree, Biology, General
    2011 - 2014

Community

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