Mya Silva

Clinic Manager at Brilliant Minds Psychology
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Contact Information
us****@****om
(386) 825-5501
Location
Brisbane, Queensland, Australia, AU
Languages
  • English -
Skills

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Credentials

  • Queensland Certificate of Education
    Department of Education and Training (Queensland)
    Nov, 2016
    - Sep, 2024
  • Positive Notice Blue Card
    Queensland Government
    Nov, 2016
    - Sep, 2024
  • Certificate of First Aid, CPR and Basic Emergency Life Support
    CBD College

Experience

  • Brilliant Minds Psychology
    • Australia
    • Mental Health Care
    • 1 - 100 Employee
    • Clinic Manager
      • Jun 2022 - Present

    • Business Manager Assistant
      • Jan 2022 - Present

    • Client Services Team Member
      • Sep 2015 - Present

      I have been actively employed and engaged at Brilliant Minds Psychology (BMP) since 2015. Working at BMP has been such a passion over the years as mental health and mental health awareness is of high importance to me. I have been involved in direct management, supervision and leadership activities inclusive of the following: • Training of Administration Members• Training of Allied Health Professionals• I have assisted with the development of services provided including all relevant information and materials that go with this. I have updated our current services and fees • I ensure finance accounts are up to date and clinic bills are paid for by the due date such as phone and internet bills etc. • I overlook and manage outstanding client invoices• I reinforce policies with clients and team members • Conflict Resolution and Management• Development of Policies and Procedure Manuals• Development of material for the website and social media platforms through CANVA.• I developed the client services team training and procedures manual • Development of assessment packages with the Head of Assessment • Working in collaboration with Senior Team Members to develop marketing materials which I led.• Recruitment of staff members, including screening of all resumes and shortlisting high-quality candidates. • Ensuring we have collaborative team as teamwork is important. Communication is crucial and important in the team. • I have organised teamwork building events Whilst working at Brilliant Minds Psychology, I have been able to develop my interpersonal skills, confidence and improve my proficiency in Microsoft. Working at the clinic has allowed me to improve my time management skills and prioritise work as well as be able to multi-task.

Education

  • Griffith University
    Master of Business Administration - MBA, Business Administration and Management, General
    2022 - 2024
  • Griffith University
    Bachelor of Psychological Science, Psychology
    2018 - 2021
  • The University of Queensland
    Bachelor of Occupational Therapy (Honours), Health Services/Allied Health/Health Sciences, General
    2018 - 2019
  • Autism Behavioural Intervention Association
    Applied Behavior Analysis
    2017 - 2017
  • Redeemer Lutheran College
    Grade 11-12
    2015 - 2016
  • Loreto College Coorparoo
    Grade 9-10
    2013 - 2014

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