Experience

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  Liquid Intelligent Technologies South Africa

  • Zambia

  • Regional Retail Sales & Distribution Team Lead-Copperbelt & Northwestern

    • Apr 2021 - Present
    • Zambia

    Seasoned sales personell with over 13 years work experience in the Financial & Telecoms Industry.

• 

  Focus Financial Services

  • United States
  • Financial Services
  • 1 - 100 Employee

  • Acting-Business Development Manager

    • Oct 2016 - Mar 2024

    • Own personal and locations Income, collections and sales targets• Drive both personal and team productivity through constant on spot performance reviews in line with PDPs and report results through daily, weekly and monthly reports• Ensure 100% adherence to KYC on all customers under the portfolio through vetting and authorization facility offers• Ensure 100% collection on all new deals (0-90 days) through securing the business interests.• Provide customer feedback, communications and updates on gathered market intelligence• Ensure all credit applications are channeled through the Focus Facility application platform• Ensure adherence to Customer Service Charter and ensure adherence to our maximum 72 hours turnaround time.• Develop and grow Key off-taker and other stakeholder Relationships that are necessary to building a strong customer base through RID• Identify staff training needs and report to human capital for auctioning.

  • Relationship and Portfolio Manager

    • Aug 2014 - Mar 2024

    • Manages a portfolio of clients from deal origination to disbursement of funds• Provides administrative support for the Relationship Management function including verifying client KYC data and documentation, verifying credit worthiness and generating Term Sheets and proposals, monitoring turnaround times and client follow up• Developing a relationship plan to attract and retain a select portfolio of clients • Liaise with the performance analyst for client, Off taker and Market statistics• Identify new opportunities in the market and initiate innovative ideas• Managing and finding solutions to customer complaints in liaison with the customer Service Advisor• Research and follow up on a target list/potential deal data base• Supporting Credit and Portfolio counterparts to achieve 100%debt collection rate within facility periods and ensures that all deals are 100% compliant with sanction terms before disbursements • Ensure significant risk areas are identified, highlighted and mitigated at deal generation stage• Maintain a high standard of operational control including adherence to risk management guidelines and product policy and agreed service levels• Maintain Consistent market intelligence and regular reporting on clients and stakeholders to management• Participate in product and service innovation

• 

  MTN Zambia

  • Area Sales Representative

    • Apr 2011 - Oct 2014

    • Area Sales: Partner with Consumer Sales Area Manager in championing area sales, increasing customer base and ensuring territorial market penetration.• Strategic Partnerships: Enhance quality of MTN public activities and social events aimed at increasing customer confidence and, ultimately, sale...

• 

  Airtel T/A Celtel Zambia PLC

  • Corporate Sales Executive

    • Aug 2006 - Mar 2011

    • Corporate Sales: Collaborated with Corporate Sales Manager in leadership of business relations with corporate clients to broaden the customer base.• Market Segmentation: Identified market segments in order to classify clients according to market needs.• Risk Assessments: Carried out cost benefi...

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  Reality Vacation Innovations

  • Sales Consultant

    • Oct 2004 - Sep 2006

    • Media Management: Developed media activities database and schedule to provide immediate access to upcoming and past media events; oversaw response to media queries, prepared media updates and information materials.• Event Management: Organized public events including preparation of press meetin...