Mustafa Daruwala

Inside Sales Specialist at UPS Kuwait (GMTC ASC)
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Contact Information
Location
Salmiya, Hawalli, Kuwait, KW

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Experience

    • Kuwait
    • Transportation, Logistics, Supply Chain and Storage
    • 1 - 100 Employee
    • Inside Sales Specialist
      • Jun 2023 - Present
    • Kuwait
    • Financial Services
    • 300 - 400 Employee
    • Corporate Sales Coordinator
      • Apr 2023 - May 2023
    • United States
    • Software Development
    • 1 - 100 Employee
    • Senior Business Development Executive
      • Oct 2022 - Nov 2022

      •Communicated with local organizations to build networks and develop leads for End to End sales. •Used LeadSquare to handle the current portfolio and prospective leads. •Negotiated contracts and closed sales with new and existing clients. •Communicated with local organizations to build networks and develop leads for End to End sales. •Used LeadSquare to handle the current portfolio and prospective leads. •Negotiated contracts and closed sales with new and existing clients.

    • India
    • E-Learning Providers
    • 1 - 100 Employee
    • Business Development Manager
      • Sep 2021 - Sep 2022

      ▪ Fostered a culture of achievement in the sales team by encouraging reps to hit or exceed their quotas ▪ Mentored and continually trained sales reps to improve performance, efficiency and provide on-the-job support ▪ Grew the team by hiring, onboarding and training new salespeople ▪ Tracked performance metrics across the team and create reports ▪ Design and implement a scalable sales strategy that can grow with the business ▪ Continuously iterate on and improve upon sales… Show more ▪ Fostered a culture of achievement in the sales team by encouraging reps to hit or exceed their quotas ▪ Mentored and continually trained sales reps to improve performance, efficiency and provide on-the-job support ▪ Grew the team by hiring, onboarding and training new salespeople ▪ Tracked performance metrics across the team and create reports ▪ Design and implement a scalable sales strategy that can grow with the business ▪ Continuously iterate on and improve upon sales processes as the business evolves and expands into new markets ▪ Optimal utilisation of CRM to maximize outreach and streamline processes.

    • Learning Advisor
      • Sep 2020 - Aug 2021

      ▪ Being the core member of the sales team, spearheaded the growth for business development for the team. ▪ Provide required support to the Ops Team to ensure quick resolutions and improve TAT ▪ Employee Engagement - Worked with the cultural committee to maintain a congenial and open environment for the employees to address concerns

    • Sales And Marketing Specialist
      • Jan 2020 - Aug 2020

      A cloud based kitchen that was set up right before the pandemic by a food connoisseur to cater to the ever changing spectrum of the food industry. It was a freelance role that involved generating leads to target the right set of patrons and build the business from the ground up. Responsibilities included taking care of marketing and doing market research to develop recipes which appeal to the market segment alongside curating the menu and keeping the business equation stable. A cloud based kitchen that was set up right before the pandemic by a food connoisseur to cater to the ever changing spectrum of the food industry. It was a freelance role that involved generating leads to target the right set of patrons and build the business from the ground up. Responsibilities included taking care of marketing and doing market research to develop recipes which appeal to the market segment alongside curating the menu and keeping the business equation stable.

    • United Arab Emirates
    • Airlines and Aviation
    • 700 & Above Employee
    • Travel Consultant
      • Oct 2018 - Feb 2020

      I started my career off as a Consultant for travel and portrayed a creative and driven approach while gaining experience in all aspects of hospitality & customer service. This entailed offering a background of all types of travel industry operations, national & international experience in hospitality management, advising and booking services for people wishing to travel for the corporate sector. All roles needed adaptability as support was provided to all clients in times of Short-staffing… Show more I started my career off as a Consultant for travel and portrayed a creative and driven approach while gaining experience in all aspects of hospitality & customer service. This entailed offering a background of all types of travel industry operations, national & international experience in hospitality management, advising and booking services for people wishing to travel for the corporate sector. All roles needed adaptability as support was provided to all clients in times of Short-staffing scenarios. Responsibilities : •Dealt with Corporate Clients on a daily basis in implants •Collaborated with the MICE team to manage all reservations for a MICE bookings of 300 travellers (Domestic) •Bore the responsiblity for completing reservations for flights tickets, travel Insurance, visa, hotel bookings, car hire etc. •Ensured compliance with client's corporate travel policies while also maintaining compliance with the Parent company's procedures for documentation, ticketing, voids, refunds •Worked out manual Fares on Galileo •Streamlined all data while maintaining a DSR for Daily Tickets, Visa, Insurance & Hotel Reservations •Ensured all transactions are billed for on a daily basis to assist in Accounting and Audits. •Worked for Top company Implants at Volkswagen, Volkswagen IT, Syngenta, Tetra Pak, ZS associates, ATOS. Show less I started my career off as a Consultant for travel and portrayed a creative and driven approach while gaining experience in all aspects of hospitality & customer service. This entailed offering a background of all types of travel industry operations, national & international experience in hospitality management, advising and booking services for people wishing to travel for the corporate sector. All roles needed adaptability as support was provided to all clients in times of Short-staffing… Show more I started my career off as a Consultant for travel and portrayed a creative and driven approach while gaining experience in all aspects of hospitality & customer service. This entailed offering a background of all types of travel industry operations, national & international experience in hospitality management, advising and booking services for people wishing to travel for the corporate sector. All roles needed adaptability as support was provided to all clients in times of Short-staffing scenarios. Responsibilities : •Dealt with Corporate Clients on a daily basis in implants •Collaborated with the MICE team to manage all reservations for a MICE bookings of 300 travellers (Domestic) •Bore the responsiblity for completing reservations for flights tickets, travel Insurance, visa, hotel bookings, car hire etc. •Ensured compliance with client's corporate travel policies while also maintaining compliance with the Parent company's procedures for documentation, ticketing, voids, refunds •Worked out manual Fares on Galileo •Streamlined all data while maintaining a DSR for Daily Tickets, Visa, Insurance & Hotel Reservations •Ensured all transactions are billed for on a daily basis to assist in Accounting and Audits. •Worked for Top company Implants at Volkswagen, Volkswagen IT, Syngenta, Tetra Pak, ZS associates, ATOS. Show less

Education

  • Symbiosis College of Arts & Commerce
    Business/Commerce, General
    2014 - 2016
  • Max Mueller Institution - India
    German Level A1, German Language and Literature
    2016 - 2017
  • International Air Transport Association
    IATA - UFTAA, Tourism and Travel Services Management
    2017 - 2018
  • St. Vincen't College
    Bachelor of Commerce - BCom, Business/Commerce, General
    2017 - 2018
  • Abeda Inamdar Senior College - India
    Bachelor of Commerce - BCom, Business/Commerce, General
    2019 - 2021

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