Experience

First Landmark Bank
• United States
• Banking
• 1 - 100 Employee
• Senior Loan Documentation Specialist

  • Jan 2018 - Present


Citizens Bank & Trust

• United States
• Financial Services
• 100 - 200 Employee

• Loan Operations Documentation Preparation Specialist

  • Dec 2011 - Jul 2017

  Major Responsibilities: • Responsible for the processing of consumer and commercial secured and unsecured loan documentation • Responsible for the processing of construction, conforming and non-conforming mortgages, and home equity loan documentation • Responsible for the processing of SBA 7(a) and 504 loan documentation • Responsible for the preparation of all consumer and commercial adverse action notices • Ordered credit bureau reports and flood determinations • Responsible for all HMDA and CRA reporting • Assisted in the implementation of consumer and commercial loan software • Assisted in the training of consumer and commercial loan software, policies and procedures • Assisted in the creation/preparation of consumer and commercial loan procedure manuals • Assisted in daily balancing of loan GL accounts Show less



Blue Cross Blue Shield K.C. Credit Union

• United States
• Banking

• Lending Member Service Representative

  • Apr 2001 - Nov 2011

  Major Responsibilities: • Responsible for the underwriting, credit review, and credit line increases or decreases on existing customers’ personal line of credit accounts • Responsible for the underwriting, processing, and closing of consumer secured, unsecured, and home equity loans • Order credit bureau reports, create loan calculation worksheets, verify income and debt-to-income ratio on all applicants • Process titles, registrations, title searches, UCCs, and lien releases for all collateral loans • Perform post-audits of processed / closed loans • Prepare, review and submit month end loan analysis data • Process monthly reporting to the major credit bureaus • Process monthly reporting for collateral insurance • Process loan payments, debit/credit transactions to members' accounts • Handle all cash transactions and end of day cash balancing/reconciliation • Handle all placement of cash orders and corresponding deliveries; manual cash counting/reconciliation of cash deliveries • Perform drawer/vault end of day cash reconciliation of tellers and vault cash • Assist members with various account inquiries and process account disputes with detailed research for personal and loan accounts • Review member applications for ATM/Debit Cards. Process and issue approved applications • Contact members in reference to past due accounts and process payment arrangements • Perform skip-tracing via various methods • Process and post daily ACH, Debit, ATM, Check files • Setup ACH originations • Write daily standard operating procedures • Assist in month end, quarterly, end of year closeouts • Process and post incoming/outgoing wire transfers • Reconcile stamp and money order account Show less



American General Finance

• Customer Service Representative / Administrative Assistant

  • Nov 1999 - Mar 2001

  Major Responsibilities: • Reviewed customer loan applications by ordering credit bureau reports, creating a loan calculation worksheet and verifying income and debt-to-income ratio • Processed titles, registrations, and title searches for all collateral loans • Paid for and performed title searches on mortgage loans; processed and filed mortgage loans; paid for and submitted paperwork to necessary counties to record or release mortgages • Processed loan payments, bank deposits and performed end of day cash reconciliation • Performed post-audits of processed / closed loans • Assisted customers with various account inquiries and researched account disputes • Contacted customers via phone in reference to past due accounts; processed payment arrangements. • Performed outside collections by traveling to customer's place of residence. • Performed skip-tracing via various methods • Performed various accounts payable functions such as processing and delivering vendor checks • Contacted current and former customers to up-sell them to current products and services • Scheduled appointments between customers and loan officers • Answered multiple phone lines • Assisted in the training of policies and procedures of new employees • Processed the purchasing needs for the branch; kept detailed inventory of all supplies, hardware, etc. Show less