Experience

Chief Fire Prevention
• United States
• Food and Beverage Services
• 1 - 100 Employee
• Director of Sales and Marketing

  • Feb 2022 - Present


Destwin

• United States
• Software Development
• 1 - 100 Employee

• Operations and Marketing Manager

  • Feb 2017 - Feb 2022

  Manage activities to maximize efficiency, productivity, and profits for the organization. With a strong focus on strategy, design, execution and operations of the business's lead management processes, marketing databases and marketing automation solutions. Tracking performance in order to plan, report, and conduct analyses. Organize and participate in Tradeshow events to better educate the public of our robust product and feature sets. Assist with HR tasks and also Customer satisfaction and retention.

• Administrative Manager

  • Mar 2017 - Nov 2017

  Manage the Destwin office environment; gathering, storing, adapting and distributing information for and within the company; providing specialized support to managers and other departments; planning, organizing and controlling various administrative functions; providing telecommunication and document management; managing cost and quality control; meeting with management subordinates to plan for long-term company goals; ensuring utilization of human resources; develop marketing, advertising and public relations strategies; Account management; Customer relations;



Robison Oil and Energy

• Sales Supervisor under VP of Sales

  • Sep 2011 - Feb 2017

  Sales lead generation and management for potential heating oil/natural gas/electricity/solar customers, procedure creation, marketing, project management, customer relations, retention, account management, customer service, quarterly and fiscal year growth reporting, contract approvals, personnel supervision, developed a Retention department Stats and Goal program, Project Management with the VP of Sales and Marketing and Presidents of the Company

• Sales Coordinator

  • Jul 2010 - Sep 2011

  account maintenance (company wide), account creation, journal of commerce price updates, project management, helped formulate and institute an insides sales force infrastructure.



Burke Heat

• United States
• Individual and Family Services

• Retention Lead Supervisor

  • Apr 2008 - Jul 2010

  Retention, customer service, account management, incentive implementation, personnel training, contract approvals, customer relations, sales, monthly/quarterly/annual goal maintenance.

• Retention Specialist

  • Jun 2005 - Apr 2008

  Customer relations, account management, sales, retention, account generation, contract renewals,

• Telemarketer

  • Jan 2005 - Jun 2005

  Customer renewals, outbound calling, account management