Associate

• Aug 2022 - Present

Public Health Educator

• Aug 2021 - Sep 2022

Plans effective community interventions, maintains knowledge of current trends in public health emergency preparedness.Coordinates Emergency Preparedness public health education services among community agencies; organizes in-service training programs.Serves as a resource liaison for the Emergency Preparedness, analyzes requests for information; service as a consultant to staff, community and professional groups.Reparatory Protection Program manager.Automated Defibrillator Program coordination and compliance manager.Works closely with Epidemiology and Knox County Health Department Regional Hospital Coordinator providing various training and support.TOSHA Compliance and Workforce Safety Committee. Show less

COVID Response Team

• Jan 2021 - Aug 2021

In this role, I perform data entry for COVID to maintain an updated record, while initiating calls for COVID vaccine schedules. My duties include collaborating with the COVID vaccine team to ensure seamless workflow. I adhere to HIPAA and KCHD guidelines in ensuring confidentiality and privacy of data and records. I am engaged in gathering and recording information in electronic format. I carry out temperature screening, while registering patients and administering screening questions. I also validate requests for quarantine/isolation release and provide accurate documentation. It is my responsibility to improve experience for patients through professional and empathetic behavior.Some of the achievements include,• Enhanced customer satisfaction by efficiently greeting and registering for COVID-19 testing.• Played a vital role in processing more than 50K Vaccinations in collaboration with other team members.• Facilitated callers by providing information regarding quarantine / isolation and general COVID recommendations.• Investigated patients and conducted interviews to trace initial contact. Show less

Human Resources Training Development Manager

• Mar 2018 - Apr 2020

Working here, I oversaw complete recruitment process to hire most suitable talent. I created advertisements to post jobs for new hiring. I directed staff to ensure the achievement of state requirements. I controlled caregiver quality by conducting in-home investigations. I guaranteed appropriate match, while presenting new clients to caregivers. I performed several tasks, such as managing on-call phone duration rotation, scheduling tasks, and processing payroll to ensure smooth business operations. I remained calm and effective in stressful situations. I achieved the below, • Contributed to enhance retention rate by 30% by formulating effective plans. • Utilized numerous media sources to develop an effective training program for 60+employees. • Avoided time fraud by shifting whole staff to the app system and providing extensive training. • Ensured high-quality standards and compliance with policies by regularly inspecting employees. Show less

Assistant Manager

• Mar 2012 - Mar 2016

Strong Sales performer. Praised for high performance in both sales and customer retention. Managed small team, set goals, implemented strategic marketing plans and assisted in hiring processes Managed inventory, insured marketing pushes were accomplished. Assisted in the facilitation of events Strong Sales performer. Praised for high performance in both sales and customer retention. Managed small team, set goals, implemented strategic marketing plans and assisted in hiring processes Managed inventory, insured marketing pushes were accomplished. Assisted in the facilitation of events