Monica Carolina Da Silva Manzo

Product Support Specialist at Voxme Software Inc
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Contact Information
Location
Montreal, Quebec, Canada, CA
Languages
  • Portuguese -
  • English -
  • Spanish Native or bilingual proficiency

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5.0

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Edgardo Tadeo Losso Mazzucco

During the time that I have been your N+1 in Valeo, I had the opportunity to work with Monica in several difficult and complex projects and she demostrate all time to be excellent professional and with extremely rigor during these activities and also good personal values. Furthermore she is a loyal team player, supportive and taking responsibility beyond his own area which makes it very easy to recommend for any future employer. She have great potential to grow in his field of activity and y others.

LinkedIn User

I had the great experience of working with Monica during her period as project buyer in Valeo Lighiting System. I can only say she is a one of the best professional I have never work with. She learnt easily all purchasing tools She was a great team worker, responsible with her tasks, being able to solve successfully difficult situations with suppliers but in parallel, showing her human integrity. Monica is synonymous of excellence.

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Credentials

  • SAP Certified Application Associate - Business Process Integration with SAP S/4HANA 1709
    SAP
    May, 2019
    - Sep, 2024
  • Microsoft Office Specialist Excel 2013
    Microsoft

Experience

    • Canada
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Product Support Specialist
      • Feb 2019 - Present
    • Project Buyer
      • Sep 2015 - Apr 2018

      • Supported the Project Manager in the preparation of a Sourcing Plan that allowed to reach all the milestones of the project on time and cost. • Led the Sourcing Process in the assigned projects (request of offers, selection and awards of suppliers, provisioning of components in the start-up phases, component homologation) through the different platforms designed for that purpose. • Piloted and forecasted the project purchase rate and led the productivity action plan to achieve the objectives of the company. Show less

    • Customer Service Contact - SIOP/MPS/MRP Analyst Back Up - SAP Sales Key User.
      • Jun 2011 - May 2015

      • Recognized and handled customer demands to: 1. Boost sales, operation plan and list of scheduled production studies; 2. Ensure that the demand of customers is fully satisfied. • Solved customer's incidents. • Integrated and managed customer's EDI in SAP. • Supported in the management process of SIOP (Sales Inventory and Operations Plan), MPS (Master Production Scheduling), and MRP (Material Requirements Planning) processes. • SAP Key User of Sales and Distribution • Recognized and handled customer demands to: 1. Boost sales, operation plan and list of scheduled production studies; 2. Ensure that the demand of customers is fully satisfied. • Solved customer's incidents. • Integrated and managed customer's EDI in SAP. • Supported in the management process of SIOP (Sales Inventory and Operations Plan), MPS (Master Production Scheduling), and MRP (Material Requirements Planning) processes. • SAP Key User of Sales and Distribution

    • Import Coordinator
      • Nov 2006 - Jun 2010

      • Advised the purchasing department regarding Venezuela's international agreements and their benefits. • Coordinated the process of importing goods from different countries, especially Asia, Europe and the United States (receipt of purchase orders, consolidated cargo, maritime, air and land traffic, tariff classification and merchandise valuation). • Calculated and analyzed the indicators for the Import Department, monthly and annual, which were presented to the General Management of the company. Show less

    • Import Analyst
      • May 2006 - Oct 2006

      • Analyzed, selected and approved quotes for the company. • Placed purchase orders to the suppliers. • Managed the Import process of goods - Import Logistics (tariff classification, international transportation, nationalization, dispatch to customers). • Analyzed, selected and approved quotes for the company. • Placed purchase orders to the suppliers. • Managed the Import process of goods - Import Logistics (tariff classification, international transportation, nationalization, dispatch to customers).

Education

  • Seneca College
    Graduate Certificate, Supply Chain Management - Global Logistics
    2018 - 2019
  • Universidad a Distancia de Madrid
    Master's degree, International Business Management
    2010 - 2011
  • Alexander von Humboldt University
    Bachelor's degree, International Business
    2000 - 2005

Community

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