Mondo Raj

Service Delivery Manager at TeamCloud Solution Sdn Bhd
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Contact Information
us****@****om
(386) 825-5501
Location
MY
Languages
  • English Native or bilingual proficiency
  • Malay Professional working proficiency
Skills

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Bio

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5.0

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Aaron Koay

Mondo picks up quite fast when taught, he is calm in analyzing things, and make sure the task gets done in a proper manner. He is also strong on communication skills which is an added advantage when required to work in a team, or i would put it this way, a team player.

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Credentials

  • Advanced Terraform (2020)
    LinkedIn Online Training Courses
    Mar, 2023
    - Sep, 2024
  • Azure Administration Essential Training
    LinkedIn Online Training Courses
    Mar, 2023
    - Sep, 2024
  • Azure for Architects: Design a Storage Strategy
    LinkedIn Online Training Courses
    Mar, 2023
    - Sep, 2024
  • Azure for Architects: Design for Identity and Security
    LinkedIn Online Training Courses
    Mar, 2023
    - Sep, 2024
  • Cloud Architecture: Advanced Concepts
    LinkedIn Online Training Courses
    Mar, 2023
    - Sep, 2024
  • Cloud Architecture: Design Decisions
    LinkedIn Online Training Courses
    Mar, 2023
    - Sep, 2024
  • Cloud Concepts: Hybrid Cloud
    LinkedIn Online Training Courses
    Mar, 2023
    - Sep, 2024
  • Cloud Management with Microsoft Endpoint Manager
    LinkedIn Online Training Courses
    Mar, 2023
    - Sep, 2024
  • Cybersecurity Awareness: The Internet of Things (IoT)
    LinkedIn Online Training Courses
    Mar, 2023
    - Sep, 2024
  • Human Resources: Strategic Workforce Planning
    LinkedIn Online Training Courses
    Mar, 2023
    - Sep, 2024
  • Kubernetes: Your First Project
    LinkedIn Online Training Courses
    Mar, 2023
    - Sep, 2024
  • Learning Azure Kubernetes Service (AKS)
    LinkedIn Online Training Courses
    Mar, 2023
    - Sep, 2024
  • Learning Terraform
    LinkedIn Online Training Courses
    Mar, 2023
    - Sep, 2024
  • Microsoft Azure: Identity and Access Management
    LinkedIn Online Training Courses
    Mar, 2023
    - Sep, 2024
  • Microsoft Azure: Management and Security Essentials
    LinkedIn Online Training Courses
    Mar, 2023
    - Sep, 2024
  • Microsoft Azure: Networking Concepts
    LinkedIn Online Training Courses
    Mar, 2023
    - Sep, 2024
  • Microsoft Azure: Security Concepts
    LinkedIn Online Training Courses
    Mar, 2023
    - Sep, 2024
  • Project Management Foundations
    LinkedIn Online Training Courses
    Mar, 2023
    - Sep, 2024
  • Running Kubernetes on AWS (EKS)
    LinkedIn Online Training Courses
    Mar, 2023
    - Sep, 2024
  • Serverless and Microservices for AWS
    LinkedIn Online Training Courses
    Mar, 2023
    - Sep, 2024
  • AWS IoT: Developing and Deploying an Internet of Things
    edX
    May, 2019
    - Sep, 2024
  • Certified Linux Administrator (LPIC-1)
    edX
    May, 2019
    - Sep, 2024
  • Microsoft Profesional: Cloud Administration
    edX
    May, 2019
    - Sep, 2024
  • ITIL V3 Foundation in IT Service Management
    AXELOS Global Best Practice
    Mar, 2018
    - Sep, 2024
  • Certified In Cyber Security
    (ISC)²
    Jan, 2023
    - Sep, 2024

Experience

  • TeamCloud Solution Sdn Bhd
    • Malaysia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Service Delivery Manager
      • Aug 2019 - Present

      Managed projects and the delivery of cloud services for listed and private limited companies across Malaysia and in Singapore. Managed projects and the delivery of cloud services for listed and private limited companies across Malaysia and in Singapore.

  • Thomas Duryea Logicalis
    • Service Desk Analyst
      • Jul 2017 - Apr 2019

      Maintained and remotely supported 1000+ end users’ workstations, servers, systems, printers, mobile devices in Australia. Worked closely with a managed service provider (MSP) team based in Melbourne, Australia. Maintained and remotely supported 1000+ end users’ workstations, servers, systems, printers, mobile devices in Australia. Worked closely with a managed service provider (MSP) team based in Melbourne, Australia.

  • VIRTUATECHNICA SDN BHD
    • IT Systems Engineer
      • Jan 2016 - Jun 2017

      Worked with MSP clients based in USA, New Zealand and Australia. Provided responsive and technical support to over 1000+ users. Maintained and remotely supported Servers, workstations, systems, printers, mobile devices and peripherals; met end users demands; solved users’ problems and drive user satisfaction. Worked with MSP clients based in USA, New Zealand and Australia. Provided responsive and technical support to over 1000+ users. Maintained and remotely supported Servers, workstations, systems, printers, mobile devices and peripherals; met end users demands; solved users’ problems and drive user satisfaction.

  • KSA CITY CAMPUS SDN BHD
    • IT Manager
      • Apr 2012 - Dec 2015

      Managed information systems and technical support for College and Campus users. Managed information systems and technical support for College and Campus users.

Education

  • International Information System Security Certification Consortium
    Certified in Cybersecurity, Information Technology
    2022 - 2022
  • INTI College Subang Jaya
    Professional Certificate in PC Software & Hardware, IT
    2005 - 2006

Community

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