international BPO Partner

• Nov 2019 - Present

Sales technique training - customer service specialist-SLA -B2B correspondence and partering- Sales technique training - customer service specialist-SLA -B2B correspondence and partering-

Executive Coach

• Nov 2019 - Present

I coach and mentor Leaders in all fields to be better at what they do. We share and improve your game in key areas that you struggling in. Become a better Team Leader-manager in any other leadership role. You will benefit 200% all around. I coach and mentor Leaders in all fields to be better at what they do. We share and improve your game in key areas that you struggling in. Become a better Team Leader-manager in any other leadership role. You will benefit 200% all around.

TRAINER AND ACTION COACH

• Mar 2019 - Present

Company Owner

• Nov 2019 - Present

I train new agents and experienced agents to exceed is selling a product over the phone- I also do assessment and training for your staff in groups. I train new agents and experienced agents to exceed is selling a product over the phone- I also do assessment and training for your staff in groups.

Sales trainer and coach

• Nov 2019 - Present

Developing training packages for agents based on individual assessment. developing expert sales agents and subsequently sales teams. Develop focused Sales Strategies to target the right prospects Assist agents in closing those difficult clients, Assist agents in becoming super sales agents. Provide skills to develop clients into lifetime customers I have also trained struggling managers to become more hands on and more people orientated .My experience as an international trainer, course designer and owner of has seen me transform people lives by building their confidence levels, and providing them with a set of practical and easy to apply programs and tools in a changing customer environment. I work extensively with ,Sales Managers/ Team leaders and sales agents courses .Each training program is tailored to specific client's needs, with goals to improve customer service, and increase customer retention as well as increase profitability, and increase sales, develop a relevant and dynamic training program unique to your goals as a client. I empower confidence, skills and professionalism that creates individualised, powerful and engaging sales. Show less

Managing Director

• Nov 2019 - Jul 2020

consultant

• Aug 2018 - Nov 2019

TRAINER AND ACTION COACH

• Mar 2018 - Aug 2019

sales trainer and coach- quality assessor- sales manager sales trainer and coach- quality assessor- sales manager

Sales Manager

• Aug 2011 - Mar 2017

was promoted from sister company sales floor to manager and administer new company. improved sales by 80% in first month.sales figures achieved by my staff of 4 exceeded the old divisions sales done by 15staff members.became Directors right hand personnel was promoted from sister company sales floor to manager and administer new company. improved sales by 80% in first month.sales figures achieved by my staff of 4 exceeded the old divisions sales done by 15staff members.became Directors right hand personnel

manager

• 2011 - Mar 2015

managing sales staff- setting sales target- credit control- handling client queries managing sales staff- setting sales target- credit control- handling client queries

team leader&telesales agent

• May 2001 - Mar 2011

Consecutive Top Sales agent award winner- training new sales staff- monitoring and helping trainees- recommending staff for permanent posting -top ten sales consultant for 8 consecutive years-worked in the Insurance division and worked at Isabella Garcia division- award winner- bosses favorite Consecutive Top Sales agent award winner- training new sales staff- monitoring and helping trainees- recommending staff for permanent posting -top ten sales consultant for 8 consecutive years-worked in the Insurance division and worked at Isabella Garcia division- award winner- bosses favorite

owner and manager

• 1995 - 2000

hired staff- salaries- full management- buying-telephonic ordering of supplies-food preparation, specialized in indian cuisine- counter sales- managing the food canning division- quality control hired staff- salaries- full management- buying-telephonic ordering of supplies-food preparation, specialized in indian cuisine- counter sales- managing the food canning division- quality control