Experience

CWB Group

• Canada
• Public Safety
• 100 - 200 Employee

• Account Executive - Ontario

  • Sep 2020 - Present

  Are you looking to get your organization ISO or CSA certified ? I will help you through this journey by providing relevant guidance about the process. As a subject matter expert, I will be your point of contact at the Bureau if you have any inquiries about the ISO and CSA standards that CWB is accredited for: ISO 9001, ISO 14001, ISO 45001, ISO 50001, and CSA A660. For CSA W47.1 and W47.2 certified companies, CWB provides a range of public and private courses to train your welders, Welding supervisors, and Welding engineers. Private courses are available upon request for groups and can be delivered by one of our instructors virtually or on-site; there are 39 modules that we can deliver from Welding health & safety, to symbols for welding to weld faults and causes.



Fleet Complete | Internet Of Things (IoT) company

• Bilingual Technical Account Manager

  • Jul 2017 - Sep 2020

  - Provided technical support for customers to support pre-sales and post-sales processes - Addressed all product-related queries on time - Trained customers to use products effectively - Provided developers with customers’ feedback to help identify potential new features or products - Analysed customers’ needs and suggest upgrades or additional features to meet their requirements - Provided technical support for customers to support pre-sales and post-sales processes - Addressed all product-related queries on time - Trained customers to use products effectively - Provided developers with customers’ feedback to help identify potential new features or products - Analysed customers’ needs and suggest upgrades or additional features to meet their requirements



TD | Financial Institution

• Bilingual Digital Tech Specialist

  • Dec 2016 - Jul 2017

  As an EasyLine Specialist, my responsibility is to contribute to Phone Channel’s Customer Experience Index by providing prompt, courteous and efficient service that exceeds customer expectations; contribute to effective cost and risk control through productivity and adherence to corporate processes and controls; and achieve departmental sales targets through recommendation of appropriate products and services which meet our ever-changing customer needs. I am able to recognize and successfully leverage opportunities to further expand our clients' business through cross-selling.



Groupe Polycoq | Plastic Manufacturer

• Technical Coordinator

  • Mar 2015 - Jul 2016

  • Lead and coordinate the activities of the production site respect the manufacturing delays • Ensure the maintenance of the plant equipments to minimize costly breakdowns • Assist the technical manager in all his tasks to improve the plant performance • Supervise production, maintenance and storage services • Lead and coordinate the activities of the production site respect the manufacturing delays • Ensure the maintenance of the plant equipments to minimize costly breakdowns • Assist the technical manager in all his tasks to improve the plant performance • Supervise production, maintenance and storage services



SOTUMAR | Marble and Granite processing plant

• Maintenance Manager

  • Sep 2012 - Feb 2015

  • Scheduled preventive maintenances to minimize costly breakdowns • Performed weekly schedules of the maintenance team to save time • Directed the maintenance team (6 resources) to avoid conflicts • Contacted suppliers and ensured the purchases of consumables and spare parts to be sure of having the right items in the right time. • Followed up the maintenance of the fleet (forklifts, backhoes, tractors, excavators…) to avoid logistic problems • Scheduled preventive maintenances to minimize costly breakdowns • Performed weekly schedules of the maintenance team to save time • Directed the maintenance team (6 resources) to avoid conflicts • Contacted suppliers and ensured the purchases of consumables and spare parts to be sure of having the right items in the right time. • Followed up the maintenance of the fleet (forklifts, backhoes, tractors, excavators…) to avoid logistic problems



Sanisphere France

• Mechanical Designer (Internship)

  • Jan 2012 - Jun 2012

  • Designed a mechanical system to move a pile during composting • Illustrated new buildings to enlarge the range of products • Developed the design of the conveyor belt to a new one with less production time • Designed new wooden cabins • Designed a mechanical system to move a pile during composting • Illustrated new buildings to enlarge the range of products • Developed the design of the conveyor belt to a new one with less production time • Designed new wooden cabins



Iveco

• Italy
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Internship

  • Jul 2011 - Jul 2011

  Maintenance workshop and after sale service Maintenance workshop and after sale service



Valeo

• France
• Motor Vehicle Parts Manufacturing
• 700 & Above Employee

• Internship

  • Mar 2011 - Apr 2011

  Assembly unit Assembly unit