Mirna Wheeler

Hotel Receptionist at AL Tezzon Hotel
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Contact Information
Location
Greater Padova (Padua) Metropolitan Area, IT
Languages
  • Italian Professional working proficiency
  • Spanish Native or bilingual proficiency
  • English Professional working proficiency

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Credentials

  • Travel Agencies and Airlines administration.
    -

Experience

    • Italy
    • Restaurants
    • 1 - 100 Employee
    • Hotel Receptionist
      • May 2022 - Present
    • United Kingdom
    • Education Administration Programs
    • 1 - 100 Employee
    • Exam Invigilator
      • May 2021 - Jul 2021

      Invigilating during examinations, dealing with queries raised by candidates and dealing with examination irregularities in accordance with strict procedures; assisting with setting up examination venues by laying out stationery, equipment and examination papers in accordance with the outlined procedures; assisting candidates prior to the start of examinations by directing them to their seats and advising them about possessions permitted in examination venues. Supervising candidates leaving examination venues, ensuring that candidates do not remove equipment or stationery from the venue without authorization and ensuring that candidates leave venues in an orderly and quiet manner. Show less

    • Primary and Secondary Education
    • 1 - 100 Employee
    • Volunteer
      • Apr 2018 - Nov 2018
    • United States
    • Hospitality
    • 700 & Above Employee
    • Receptionist
      • Nov 2015 - Jul 2017
    • United Kingdom
    • Shipbuilding
    • 700 & Above Employee
    • Receptionist
      • 2017 - 2017

      Temporary Temporary

    • Retail Apparel and Fashion
    • 700 & Above Employee
    • Style Consultant
      • Feb 2015 - Jun 2015

      Deliver outstanding customer service, welcoming and advising customers, answering queries of customers, processing payments, dealing with refunds, receiving and storing deliveries, maintaining high standards of Visual merchandising, stock control, working with daily targets. Deliver outstanding customer service, welcoming and advising customers, answering queries of customers, processing payments, dealing with refunds, receiving and storing deliveries, maintaining high standards of Visual merchandising, stock control, working with daily targets.

    • Style Consultant
      • Nov 2012 - Dec 2014

      Welcoming and advising customers about the right style for their shape, maintaining exceptional visual merchandising standards, processing sales through the till system, stock control, working with daily targets. Administration paperwork, such as weekly reports, trading feedback, and timesheets. Welcoming and advising customers about the right style for their shape, maintaining exceptional visual merchandising standards, processing sales through the till system, stock control, working with daily targets. Administration paperwork, such as weekly reports, trading feedback, and timesheets.

    • United Kingdom
    • Food and Beverage Manufacturing
    • 1 - 100 Employee
    • Sales Assistant
      • Jul 2011 - Oct 2012

      Dealing with customers, selling goods, handling cash and operating tills, maintaining displays and cleanliness of the shop thorough hygienic practices, making sure that the goods are attractively displayed, offer advice and answer questions of any special promotions that may be running. Dealing with customers, selling goods, handling cash and operating tills, maintaining displays and cleanliness of the shop thorough hygienic practices, making sure that the goods are attractively displayed, offer advice and answer questions of any special promotions that may be running.

    • Supervisor and cashier
      • Jul 2005 - Feb 2007

      Management of the till, supervising the quality control, to resolve the questions of users as a team leader of customer service, making payments to suppliers and employees, supervising the stock taking and the waitresses’ performances, to follow the incoming calls, and making orders. Management of the till, supervising the quality control, to resolve the questions of users as a team leader of customer service, making payments to suppliers and employees, supervising the stock taking and the waitresses’ performances, to follow the incoming calls, and making orders.

    • Spain
    • Museums, Historical Sites, and Zoos
    • Administrator
      • Nov 2002 - Jan 2005

      Everyday administration duties, sales, stock control, foreign suppliers relationship management, assisting with the organization of local and international exhibitions. Everyday administration duties, sales, stock control, foreign suppliers relationship management, assisting with the organization of local and international exhibitions.

    • 1 - 100 Employee
    • Secretary
      • Oct 1998 - Sep 2002

      Everyday administration duties, bookkeeping, manager’s agenda preparation, sales tracking, maintaining business relationships with suppliers, courtesy visits to customers, assisting with the organization of International Exhibitions where a couple of times I acted as Interpreter. Everyday administration duties, bookkeeping, manager’s agenda preparation, sales tracking, maintaining business relationships with suppliers, courtesy visits to customers, assisting with the organization of International Exhibitions where a couple of times I acted as Interpreter.

Education

  • The Open University
    Business English / Conversations and Interviews
    2020 - 2021
  • The Open University
    English: skills for learning
    2020 - 2021
  • CCA
    Bilingual Secretary Diploma
    1995 - 1997
  • The Open University
    Entrepreneurship – from ideas to reality
    2021 -
  • Centro Cultural de las Americas
    Bilingual Secretary (Spanish-English)

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