Experience

FoxPrint

• United States
• Graphic Design
• 1 - 100 Employee

• Graphic Designer

  • Jun 2021 - Present

  Sioux Falls, South Dakota ∙ Answer phone calls promptly and efficiently, providing exceptional customer service and addressing inquiries and concerns. ∙ Establish and maintain positive client relationships through effective communication and problem-solving skills. ∙ Demonstrate strong graphic design abilities, creating visually appealing marketing materials that effectively convey key messages. ∙ Manage multiple projects simultaneously, coordinating with cross-functional teams to ensure timely completion and… Show more ∙ Answer phone calls promptly and efficiently, providing exceptional customer service and addressing inquiries and concerns. ∙ Establish and maintain positive client relationships through effective communication and problem-solving skills. ∙ Demonstrate strong graphic design abilities, creating visually appealing marketing materials that effectively convey key messages. ∙ Manage multiple projects simultaneously, coordinating with cross-functional teams to ensure timely completion and client satisfaction. ∙ Conduct client meetings to gather requirements, present proposals, and provide progress updates, resulting in successful project outcomes. ∙ Handle payment transactions accurately and securely, ensuring confidentiality and maintaining records for financial reporting purposes. ∙ Resolve customer issues and complaints promptly, employing critical thinking and resourcefulness to achieve customer satisfaction. ∙ Implement efficient systems and processes to streamline operations, resulting in improved productivity and cost savings. ∙ Collaborate with internal teams and external stakeholders to gather feedback, identify opportunities for improvement, and implement solutions. ∙ Demonstrate strong organizational and time management skills, consistently meeting deadlines and exceeding client expectations. ∙ Greet customers at the front door with a warm and welcoming demeanor, creating a positive first impression and setting the tone for their experience. ∙ Train new team members on customer service procedures and best practices. Show less



Grand Falls Casino & Golf Resort®

• United States
• Gambling Facilities and Casinos
• 1 - 100 Employee

• Graphic Artist

  • Nov 2019 - Jun 2021

  Larchwood, Iowa ∙ Successfully translated subject matter into objective marketing layouts to be used in promotional ads for newsletters, mailers, banners, emails, social media, and many other sales collateral. ∙ Designed and maintained layered print, web, and video production ready files and content. ∙ Worked in conjunction with marketing team to ensure all aspects of user experience have been thought through and optimized. ∙ Worked closely with the General Manager to complete two RFP booklets. ∙… Show more ∙ Successfully translated subject matter into objective marketing layouts to be used in promotional ads for newsletters, mailers, banners, emails, social media, and many other sales collateral. ∙ Designed and maintained layered print, web, and video production ready files and content. ∙ Worked in conjunction with marketing team to ensure all aspects of user experience have been thought through and optimized. ∙ Worked closely with the General Manager to complete two RFP booklets. ∙ Connected with advertising agencies to coordinate efforts and meet production deadlines. ∙ Managed office supply inventory, organization, monitoring all in-house equipment functionality and scheduling maintenance. ∙ Developed and successfully implemented new project management systems and routines utilizing subscription-based project management program, Asana, to produce a seamless workflow between management and designers. ∙ Often referred to as the “senior designer” and “go to gal” because of my quick problem solving skills, ability to manage multiple projects at once and in-depth knowledge of workplace processes. Show less



MIR Graphics

• United States
• Book and Periodical Publishing

• Freelance Graphic Designer

  • Jun 2014 - Jun 2021

  I provide a range of meaningful visual concepts geared towards improving clients’ business success using modern art and design trends to create eye catching and memorable marketing materials while collaborating with clients to produce detailed visuals specific to their requests and desires.



The Mitographers, Inc.

• United States
• Printing Services
• 1 - 100 Employee

• Press Operator

  • Jan 2019 - Oct 2019

  Sioux Falls, South Dakota ∙ Problem solving, trouble shooting, and recognizing color and registration discrepancies. ∙ Reviewed print orders and determined settings required for screen print machine setup ∙ Examined product for paint smears, position of design, color and registration discrepancies, or other defects; adjusted equipment accordingly ∙ Minor maintenance and upkeep



ALDI USA

• United States
• Retail
• 700 & Above Employee

• Store Associate

  • Oct 2017 - Dec 2018

  Sioux Falls, South Dakota ∙ Cash register transactions ∙ Customer service and problem resolution ∙ Stocking and merchandising



Daniel Dinsmore Photography

• United States
• Graphic Design

• Internship

  • Feb 2015 - May 2015

  Mankato, MN During my 2015 spring semester at South Central College I interned as a photo editor for Dan Dinsmore and perfected my skills of masking people and objects out of backgrounds, color correcting photos, and prepping images for their next step.