Experience

Scanwell Logistics LHR LTD

• United Kingdom
• Truck Transportation
• 1 - 100 Employee

• Import Coordinator

  • Oct 2017 - Present

  • Handle accounts of varying volume, with as much as 150+ shipments per month for a single account while working closely with the customer and keeping them well informed. Answer any shipment inquiries or requests customers may have and update shipment reports. • Tracking ocean shipments from origin to final destination using various tools such as steamship line tracking, Rail Inc, rail tracking, port tracking, and CFS tracking. Coordinate routing requests to terminate and re-route shipments. • Dispatch LCL and FCL import pick-ups and deliveries to various locations throughout the United States and Canada. Resolve any delivery troubles • Handled drop/pick deliveries, trans-loads, diversions, and routing shipments with various freight terms of delivery. • Coordinate with exam warehouse and broker with any CBP holds/exams • Generate invoices for final billing and making sure that all charges are correct and profitable. Troubleshoot and dispute incorrect charges with carriers and truckers. • Ability to work in a fast-paced environment while being organized and efficiently making deadlines. Strong written and verbal communications skills • Working together as a team to resolve any department issues and suggested resolutions to management. In charge of summarizing the main points of briefing meetings and sending recap to the team. • Taught new members of the team about the in and outs of the company’s system and what logistics is. Guided the new members on how to handle the account and the requirements for their take over of the account.



Walgreens

• United States
• Retail
• 100 - 200 Employee

• Pharmacy Technician

  • Jul 2015 - Aug 2016

  • Accurately and efficiently fulfill prescription orders and verify correct dosage and information. • Resolve any insurance or prescription claims by communicating problems with pharmacy system. • Facilitate smooth operations of the pharmacy and handling with any situations that might arise with the customers and healthcare providers. • ​​Entered prescription orders into pharmacy system by interpreting doctor’s orders and translating it into what patients can understand • Recorded and facilitated pharmacy stock orders using intercom device. Counted medication stocks, determined what needs to be returned to the distributor, put in orders for special medications needed by patients. In charge of recording out-patient information and diagnosis into system for healthcare clinics.



University of Illinois Housing

• United States
• Higher Education
• 1 - 100 Employee

• Dining Services

  • Feb 2014 - Feb 2015

  • Facilitate opening and closing of dining hall for prompt operation and conducted effective communication between coworkers for smooth work progress. Answered any questions and concerns students have about operations of dining hall. • Maintained clean and enjoyable environment for students. Brewed espresso and prepared breakfast omelets for different orders while maintaining good customer services. • Facilitate opening and closing of dining hall for prompt operation and conducted effective communication between coworkers for smooth work progress. Answered any questions and concerns students have about operations of dining hall. • Maintained clean and enjoyable environment for students. Brewed espresso and prepared breakfast omelets for different orders while maintaining good customer services.



Chicago Eye Care & Lasers

• United States
• Medical Practices

• Internship

  • Jan 2013 - Feb 2013

  • Classified and organized patient folders for scheduled appointments of the day. • Translated for patients and optometrists about diagnosis and appointment. • Used sophisticated computer software to input and edit patient data and set-up appointment dates for optometrist. • Classified and organized patient folders for scheduled appointments of the day. • Translated for patients and optometrists about diagnosis and appointment. • Used sophisticated computer software to input and edit patient data and set-up appointment dates for optometrist.



After School Matters

• United States
• Non-profit Organization Management
• 200 - 300 Employee

• Internship

  • Feb 2011 - May 2011

  ASM program in Pui Tak Center • Lead group of 8 to 9 members as video director to discuss project details. • Produced self-written/directed films and no-smoking campaign for local media. • Learned to operate media equipment to capture images of people and scenery and direct short movies. ASM program in Pui Tak Center • Lead group of 8 to 9 members as video director to discuss project details. • Produced self-written/directed films and no-smoking campaign for local media. • Learned to operate media equipment to capture images of people and scenery and direct short movies.