Mina Gamal Attallah
Customer Service Manager at Daimler Commercial Vehicles Africa- Claim this Profile
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Experience
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Daimler Commercial Vehicles Africa
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Kenya
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Motor Vehicle Manufacturing
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1 - 100 Employee
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Customer Service Manager
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Jun 2022 - Present
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Mercedes-Benz Commercial Vehicles Kuwait
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Kuwait
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Motor Vehicle Manufacturing
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1 - 100 Employee
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Product Expert on Sales Department
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May 2019 - Sep 2022
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MCV - Manufacturing Commercial Vehicles
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Egypt
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Automotive
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700 & Above Employee
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Section Head-Maintenance engineer
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2009 - May 2019
Duties •Diagnose and troubleshoot technical issue •Supervise 4 engineers& technicians •Ensure full utilization of workshop available labor and resources to achieve planned operational targets •Assist the staff technically and trains them •Ensure that the technicians carry out the job within the allotted time •Inform the service office and maintenance manager on any unclear information or working instructions or cost on the repair •Allocate job cards and manage technicians to maximize the throughput by aligning jobs to skill sets within team •Collect work shop problems and trying to solve it •Ensure high quality standards of repair •Monitors and follows up spare parts to ensure availability •Handles with the operation team to solve any problem can attack the operation on the vehicles maintenance •Ensure corrected fitting of spare parts •Ensure spare parts quality & prices in local market and in agency of mcv and negotiating the prices and comparing between them •Receiving crashed vehicles and make estimation for the vehicle(mechanical –electrical - body repair) • Making technical report for any truck or any crashed truck Show less
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maintenance engineer
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Mar 2000 - Sep 2005
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Education
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Automotive Department-Helwan University
Automotive Engineering