Milan Gotcher

Management Analyst at Miracle Systems, Washington DC
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Contact Information
us****@****om
(386) 825-5501
Location
Front Royal, Virginia, United States, US
Languages
  • English -
Skills

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Bio

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Credentials

  • North Carolina Professional Educator’s Initial License
    North Carolina Department of Public Instruction
    Jul, 2021
    - Sep, 2024
  • Virginia Teaching License
    George Mason University
    May, 2015
    - Sep, 2024

Experience

  • Miracle Systems, Washington DC
    • United States
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Management Analyst
      • Apr 2022 - Present

      - Report and support the CSSO/FSSP Program Manager. - Draft documents such as SOPs, Powerpoint presentations, and memorandums for CISA use. - Work with CISA partners to complete program goals. - Monitor and update Standards of Operations inside of CSSO/FSSP. - Act as a program expert for QSMO/FSSP. - Develop, moderate, and organize quarterly FSSP Roundtable presentations for government and CISA components. - Work with FSSP Roundtable presenters to ensure smooth presentation and accurate information. - Creation and dissemination of survey to evaluate project efforts. Show less

  • Brown Construction Services, Inc.
    • United States
    • Business Consulting and Services
    • 1 - 100 Employee
    • Administrative Support Specialist
      • Jan 2020 - Apr 2022

      - Report to the Executive Director (SES) of Facilities and Operations with DHS as functionally an Executive Assistant. - Assist in the coordination of communication messaging to external and internal agencies such as CISA, CIO, TSA, USCG, and GSA. - Point of Contact for all Accountability or Emergency Drills for F&OS. This includes monitoring the Accountability Roster which includes the name and confidential contact information of all team members. - Utilize SharePoint to assist with tracking, reporting, and support for workflow and processes. - Provide document preparation, editing, and management support for project management and technical staff. - Digitize and organize all SES files and meeting notes into a shared OneNote notebook. This provides SES easy access to meeting notes for reference later. - Assist with tracking task assignments and associated data to optimize workflow management and prevent work stoppages. - Handle the administrative business, planning, organization, and controlling the clerical aspect of the office including the preparation, communication, coordination, and storage of data. - Records/Corresponds with management support (includes Executive Correspondence, tracking, formatting, receipt, review, editing, document assembly, delivery, archiving, and disposition of documents and records). - Assists with HQ Consolidation Program (St. Elizabeth’s Campus) Records Manual coordination. - Assists with drafting documents and PowerPoints for the review of St. Elizabeth’s Program Managers. - Assists with Managing VIP Tours and assisting with Visitor Access Requests (VAR). - Arrange local travel (sedans/government vehicles). - Leads weekly and monthly project update meetings along with SES. - Manages and maintains calendars for one SES-level employee and 4 of his GS-15 employees under him. - Generates monthly Progress Summary Reports being reviewed by Project Manager and Executives. These are generally referred to as taskers and are time-sensitive. Show less

  • Project Support Services
    • Belgium
    • Program Analyst
      • Apr 2018 - Sep 2019

      - Promoted from Administrative Assistant to Program Analyst in April 2018.- Supported the Tactical Operations Division of the US Marshals’ goals by assuring projects aligned with mission knowledge, information, expertise, and experiences in speech and language.- Obtained documents and approvals from internal offices.- Created and ordered PIV and official badges for USMS employees and contractors. Worked alongside GSA, keeping track of specific orders and maintaining positive working relationships.- Troubleshoot PIV card errors and issues using computer devices and entry into government spaces. - Granted and receded access to government spaces.- Managed electronic records, databases and handled all file requests through SharePoint websites.- Set up and scheduled meetings with company representatives, contract employees, and government employees.- Created meeting notes to later be distributed to employees and offices who attended.- Worked with Contract Specialist to complete procurement processes and documents. - Created tracking Excel documents to track projects, and official letters/emails to be signed by the leadership of the office. Show less

    • Administrative Assistant 1
      • Dec 2016 - Apr 2018

      - Utilizing SharePoint to assist with tracking, reporting, and support for workflow and processes.- Provide document preparation, editing, and management support for project management and technical staff.- Assistance with tracking task assignments and associated data to optimize workflow management and prevent work stoppages.- Handling the administrative business, planning, organization, and controlling the clerical aspect of the office including the preparation, communication, coordination, and storage of information /data.- Records/Correspondence management support (includes Executive Correspondence, tracking, formatting, receipt, review, edit, document assembly, delivery, archiving, and disposition of documents and records).- Assistance with HQ Consolidation Program (St. Elizabeth’s Campus) Records Manual coordination.- Assistance in drafting documents and PowerPoints for the St. Elizabeth’s Program Managers review.- Assistance Managing VIP Tours and assisting with Visitor Access Requests (VAR). • Arranging local travel (sedans/government vehicles).- Managing and maintaining calendars used by team members to track special guests and meet visitors at the entrance to guide them throughout HQ.- Acting as a liaison with Information Technology (IT) Support to ensure that staff has appropriate IT equipment.- Acting as the weekly/monthly Activity Report Coordinator, Virtual Office Coordinator, and Organization Chart Coordinator when required.- Generating monthly Progress Summary Reports being reviewed by Project Manager and Executives. Show less

  • Fairfax County Public Schools
    • United States
    • Primary and Secondary Education
    • 700 & Above Employee
    • Substitute Teacher
      • May 2015 - Dec 2016

      - Promoted learning by maintaining classroom management and discipline. - Instructed, tutored, and mentored individual students. - Encouraged learning through diverse strategies. - Utilized technology to enhance student education and grasp of materials. - Collaborated with teachers and administrators to discuss the academic needs of students by implementing study halls and after school program to improve student learning. - Met with parents to resolve conflicting educational priorities and issues. Show less

Education

  • LSU Shreveport
    Masters in Education in Curriculum & Instruction, Literacy and Reading
    2015 - 2018
  • George Mason University
    Bachelor of Arts (B.A.), English (Myth and Folklore) and minor in Secondary Education
    2012 - 2015

Community

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