Mike Lintelman
Information Technology System Administrator at Unetek- Claim this Profile
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Bio
Josh McKenna
Mike is one of the good ones! When no one knew the answer, could help or would help, Mike was able to do all of the following! My manager and I had multiple hardware and software issues and got lucky enough to receive Mike's help. We were lost without Mike's help! In addition to being knowledgeable and competent, he is funny and personable!
Martin Felts
It’s rare that you come across standout talent like Mike, as a team member or a leader, Mike earns my highest recommendation. When Mike got his hands on a task or a problem, you almost started to feel sorry for the problem; his tenacious and intelligent approach to things was always humbling. One of the most memorable experiences of my career was doing ITSM/CMDB training with Mike, he really helped me learn and made the experience one to remember.
Josh McKenna
Mike is one of the good ones! When no one knew the answer, could help or would help, Mike was able to do all of the following! My manager and I had multiple hardware and software issues and got lucky enough to receive Mike's help. We were lost without Mike's help! In addition to being knowledgeable and competent, he is funny and personable!
Martin Felts
It’s rare that you come across standout talent like Mike, as a team member or a leader, Mike earns my highest recommendation. When Mike got his hands on a task or a problem, you almost started to feel sorry for the problem; his tenacious and intelligent approach to things was always humbling. One of the most memorable experiences of my career was doing ITSM/CMDB training with Mike, he really helped me learn and made the experience one to remember.
Josh McKenna
Mike is one of the good ones! When no one knew the answer, could help or would help, Mike was able to do all of the following! My manager and I had multiple hardware and software issues and got lucky enough to receive Mike's help. We were lost without Mike's help! In addition to being knowledgeable and competent, he is funny and personable!
Martin Felts
It’s rare that you come across standout talent like Mike, as a team member or a leader, Mike earns my highest recommendation. When Mike got his hands on a task or a problem, you almost started to feel sorry for the problem; his tenacious and intelligent approach to things was always humbling. One of the most memorable experiences of my career was doing ITSM/CMDB training with Mike, he really helped me learn and made the experience one to remember.
Josh McKenna
Mike is one of the good ones! When no one knew the answer, could help or would help, Mike was able to do all of the following! My manager and I had multiple hardware and software issues and got lucky enough to receive Mike's help. We were lost without Mike's help! In addition to being knowledgeable and competent, he is funny and personable!
Martin Felts
It’s rare that you come across standout talent like Mike, as a team member or a leader, Mike earns my highest recommendation. When Mike got his hands on a task or a problem, you almost started to feel sorry for the problem; his tenacious and intelligent approach to things was always humbling. One of the most memorable experiences of my career was doing ITSM/CMDB training with Mike, he really helped me learn and made the experience one to remember.
Credentials
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Becoming Indistractable
LinkedInMay, 2020- Sep, 2024 -
Microsoft Certified Systems Engineer (MCSE)
Microsoft
Experience
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Unetek
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Information Technology System Administrator
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Apr 2021 - Present
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Information Technology And Services Consultant
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Oct 2020 - Apr 2021
Leading acquisition activity from an IT Back Office perspective. Project Management Service Desk Management - Focus on Desktop and Application Support Network and Security Configuration Change Control Device Management and Policy Changes Corporate Device Refresh End User Communication Leading acquisition activity from an IT Back Office perspective. Project Management Service Desk Management - Focus on Desktop and Application Support Network and Security Configuration Change Control Device Management and Policy Changes Corporate Device Refresh End User Communication
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Halliburton
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United States
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Oil and Gas
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700 & Above Employee
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Senior IT Business Coordinator
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2018 - 2019
Managed Desktop Support Team and consistently monitored the incident queue; analyzed impact, complexity, and urgency of incidents, while escalating priority issues to appropriate team member for prompt and efficient resolution. Maintained high quality service standards by investigating and remediating issues reported by all levels of management. Devised and executed robust policies / procedures to ensure accurate asset management of surplus PC inventory and processing of customer hardware, software, and security access requests. Show less
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Global IT Change Management Coordinator
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2016 - 2018
Oversaw global IT change management process aimed at supporting organization with roll out changes across IT infrastructure. Conducted weekly CAB meeting, selected CAB members, prioritized RFCs, and distributed Forward Schedule of Change, while maintaining record of process documentation. Ensured proper dissemination of impactful changes across the organization in close collaboration with IT communications team and OCM. Provided risk / impact analysis, attended monthly RCA meetings and assigned follow-up action items. Show less
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IT Application Support Analyst, ITIL Applications
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2013 - 2016
Delivered high quality support for deploying, managing, and optimizing multiple IT applications as well as managed production, staging, and development environments. Maintained consistent liaison with development team to identify and eliminate production issues prior to release. Utilized change management best practices to execute product updates and enhancements in accordance with prescribed iteration cycle. Delivered effective guidance and support to internal users on proper utilization of applications as well as tracked support and resolutions by overseeing an incident queue. Show less
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Community
