Experience

Highland Mortgage
• United States
• Financial Services
• 1 - 100 Employee
• Producing Operations Specialist

  • Mar 2022 - Present


The Mortgage Firm, Inc.

• United States
• Financial Services
• 200 - 300 Employee

• Operations Manager

  • Aug 2021 - Mar 2022

• Licensed Loan Originator | Loan Partner

  • Sep 2020 - Aug 2021

  Please check us out on our website at https://martypattersonmortgageteam.com


Silverton Mortgage
• United States
• Financial Services
• 200 - 300 Employee
• Licensed Loan Officer

  • Jul 2020 - Sep 2020


Chopt Creative Salad Company

• United States
• Restaurants
• 1 - 100 Employee

• District Manager

  • Dec 2019 - Mar 2020

  Hired to oversee operations of Atlanta, Nashville, Birmingham. Hired to oversee operations of Atlanta, Nashville, Birmingham.



Double R Restaurant Group

• Restaurants
• 1 - 100 Employee

• Territory Manager

  • Apr 2016 - Aug 2019

  Responsible for 7 locations across 2 states, leading multiple high-volume restaurants, and a team of 20 managers and ~250 employees. - Created/enhanced revenue streams, top line average market growth of 6.45%, with multiple locations seeing +20% year over year - Negotiated with Vendors, facilitating line item decreases across multiple budgetary line items.- Trained all positions up to and including Director of Operations.- Collaborated with management team on cultural initiatives to increase guest loyalty/retention, and drove all guest related KPIs to exceed company standards.- Aligned Company with Brand Standards, consistently kept above 90% alignment- Featured on a popular local TV show ** Atlanta Eats ** and CBS46 Atlanta Plugged-in. Show less

• Area Support Manager

  • Sep 2014 - Apr 2016

  Assisted Territory Manager in operation of 6 locations, opened 2 new restaurants, oversaw 7 managers and 200+ employees- Created, costed, and designed catering program for company. Catering sales in market are now over 60% of system catering sales. - Assisted with implementation of strategic planning for yearly budgets, along with execution of budgets in conjunction with area GMs. - Handled all Marketing initiatives to drive guest count increases and enhance image of our brand.

• General Manager

  • Sep 2012 - Sep 2014

  - Create new protocols for security, daily meetings, sales goals, customer retention, successful shift navigation- Increase new customers traffic through grass roots marketing, social media, and charity - Human resources: payroll, hire, train, and manage employees, and fired as necessary - Created training schedules, evaluated the daily progress of each trainee, hosted monthly meetings- Created a training manual from scratch; hired, trained, and lead 25 – 35 person staff- Implemented Employee Contests to boost moral and increased sales by 5 - 15% - Implemented/coordinated monthly continued-education classes- Opened new stores from ground up, fastening together all complex pieces into one cohesive/functional unit- Negotiated construction bids, oversaw remodel, set up vendors, filed all licenses and permits, savings $15,000- Streamlined, restructured, and renegotiated bills saving $10,200 - Party planned and coordinated service for high end events, charity events, and catered services Show less



Compass Rose Restaurant & Bar - Doc's Oyster Bar

• Director Of Operations - Consultant

  • Apr 2014 - Sep 2014

  Oversaw 6 managers, including 2 GMs, 1 Executive Chef, and 1 Catering/Event Manager - Built out all systems (Financial, Training, Scratch Menu for 2 restaurant concepts, P&L, Budgets, Operational Standards). - Designed and Oversaw construction of Oyster Bar Kitchen Expansion - Drove Business by expanding hours, boosting social media presence, and grassroots marketing, and expanding private dining/event facilities. Oversaw 6 managers, including 2 GMs, 1 Executive Chef, and 1 Catering/Event Manager - Built out all systems (Financial, Training, Scratch Menu for 2 restaurant concepts, P&L, Budgets, Operational Standards). - Designed and Oversaw construction of Oyster Bar Kitchen Expansion - Drove Business by expanding hours, boosting social media presence, and grassroots marketing, and expanding private dining/event facilities.


Bonefish Grill
• Restaurants
• 700 & Above Employee
• Manager

  • Jan 2006 - Sep 2012