Experience

Sly Fox LLC

• United States
• Advertising Services
• 1 - 100 Employee

• Chief Operating Officer

  • Jan 2018 - Present

  Specialzed focus on brand image and (re)branding of small to midsized organizations. Specialzed focus on brand image and (re)branding of small to midsized organizations.



24-7 Intouch

• Canada
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Training Specialist

  • Jul 2017 - Nov 2017

  Designed and implemented training classes for customer service agents Designed and implemented training classes for customer service agents



Bank of America

• United States
• Banking
• 700 & Above Employee

• Preferred Sales

  • Aug 2016 - Aug 2017

  Sales Rep. in Preferred Card Sales Department Sales Rep. in Preferred Card Sales Department



Paradise Valley Community College

• Higher Education
• 300 - 400 Employee

• Adjunct Faculty

  • Aug 2014 - May 2016

  •Created Curriculum for Critical Reading and Developmental Reading classes •Applied curriculum and created lessons and syllabus. •Taught lessons to students 2 days of the week for 16 weeks each semester. •Kept up with student grades. •Facilitated an online learning environment where students could submit assignments and gather information for class. Turned the class into a “hybrid” where most of their work was done on Canvas. •Collaborated with fellow reading teachers and department chairs for further training and experience. Show less



Grand Canyon University

• United States
• Higher Education
• 700 & Above Employee

• Admissions Representative

  • Feb 2012 - Oct 2015

  • Providing excellent customer service • Making 80+ calls a day to potential students • Enrolling new students to the online Nursing and Health Care Professions programs • Student retention • Resolving student issues • Building the GCU brand and excellent rapport with potential and existing students • Manage and keep organized a balanced CRM database • Aid in the training of new hires to our team Show less



Zale Jewelers

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • Jun 2011 - Aug 2012

  • Providing excellent customer service • Selling fine jewelry and credit on a commission basis. • Keeping track of inventory daily and key holder duties, handling money and daily paperwork. • Make 20-25 calls a day to guests about current purchases, repairs and upcoming events. • Make 20-25 calls a day to up sell merchandise and resolve customer service issues. • Providing excellent customer service • Selling fine jewelry and credit on a commission basis. • Keeping track of inventory daily and key holder duties, handling money and daily paperwork. • Make 20-25 calls a day to guests about current purchases, repairs and upcoming events. • Make 20-25 calls a day to up sell merchandise and resolve customer service issues.