Michaela Mudita

Business Development Manager at Aventas
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Toronto Area, Canada, CA
Languages
  • English Native or bilingual proficiency
  • Indonesian Native or bilingual proficiency

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Hamad C.

I've known Michaela over 3 years and can say with confidence he is one of the most positive and hardworking people I have worked with. She can assess a project and understand the potential obstacles and collaborate with colleagues to get it done. Potential issues have never slowed her down and her bubbly personality makes it so everyone on her team feels empowered and motivated. I know Michaela will do well in any organization she works for in the future.

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Credentials

  • Smart Serve Certificate
    Smart Serve Ontario
    Jan, 2014
    - Sep, 2024
  • Food Safety Certificate
    TrainCan, Inc.
  • Food Safety Manager Certification (FSMC)
    ServSafe Certified

Experience

  • Aventas
    • Canada
    • Advertising Services
    • 1 - 100 Employee
    • Business Development Manager
      • Oct 2020 - Present

      Account Executive for Paytek, specializing in software development. B2B/SaaS Account Executive for Paytek, specializing in software development. B2B/SaaS

  • Deloitte
    • Business Consulting and Services
    • 700 & Above Employee
    • Senior Analyst
      • Jul 2018 - Mar 2020

      Daily site visits across Canada and consulting with clients in order to forecast business conditions or solutions to the client’s needs. Remote role which required 100% travel.Focus on customer experience, brand standards, service components and product quality. Advising the client with respect to the improvement of their methodologies and practices. Assessing client requirements and conducting assessments of the customer experience examinations to meet client expectations. Providing guidance on improving the client’s business operations and gather information. Advising on important quality-assurance information to clients, and analyzing areas where the quality of the clients’ business operations can be improved. Experience with brands such as Marriott International, Radisson Hotel Group, Choice Hotels Canada, Best Western Hotel & Resorts and Airport Council International Providing evaluations and findings to key property/location level executives. Collaborating with management to review assessment data and recommend strategies and suggestions for improvement. Evaluating the clients’ business operations and service, as well as, determining and recommending areas of improvement, and communicating findings and recommendations to management.

  • Marriott International
    • United States
    • Hospitality
    • 700 & Above Employee
    • Dual Guest Relations Management
      • Jan 2015 - Jul 2018

      Implement rooms control strategies, procedures, best practices and processes. Monitor employee performance and conduct regular evaluations to help improve customer service.Collect payments and maintain records of budgets, funds, and expenses.Resolve issues regarding hotel services, amenities, and policies.Coordinate with external parties including suppliers, travel agencies, and conference planners.Evaluate hotel performance and ensure compliance with health and safety rules.

  • Thompson Hotels- Two Roads Hospitality
    • Banquet Special Events Coordinator
      • Apr 2017 - Oct 2017

  • Harbour Club
    • United States
    • Food and Beverage Services
    • 1 - 100 Employee
    • Fine Dining Management
      • Mar 2013 - Jan 2015

Education

  • George Brown College
    College Diploma, Food and Beverage Management
    -

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