Michael Renaud

Chief Executive Officer at Alan Ram's Proactive Training Solutions
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Location
Sea Cliff, New York, United States, US

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Leslie MacEwen

Michael, you are an extremely intelligent, articulate and talented professional. You have an amazing ability to see and effectively deal with the day to day basics while not losing sight of the bigger picture. It was a pleasure working with you and as I mentioned "You're meant for bigger things." Keep Moving Forward!

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Credentials

  • Mazda Certified
    Mazda North American Operations
    Jan, 2014
    - Sep, 2024
  • Hyundai Certified
    Hyundai Motor America
    Aug, 2012
    - Sep, 2024
  • Elite Master Internet Sales Manager
    Mazda North American Operations
    Jan, 2015
    - Sep, 2024

Experience

    • United States
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Chief Executive Officer
      • Mar 2023 - Present

    • General Manager
      • Jan 2021 - Mar 2023

    • Vice President
      • 2018 - 2020

      • Manage operations for 4 dealerships that collectively gross over $155 million in annual sales • Supervise 185+ employees, including 19 managers across each dealership’s finance, sales, body shop, service, parts, human resources, and administrative departments • Recruit, interview, hire, and train employees as staffing needs are identified • Streamline processes by implementing automation and machine learning to marketing processes • Overhaul sales strategies and provide ongoing… Show more • Manage operations for 4 dealerships that collectively gross over $155 million in annual sales • Supervise 185+ employees, including 19 managers across each dealership’s finance, sales, body shop, service, parts, human resources, and administrative departments • Recruit, interview, hire, and train employees as staffing needs are identified • Streamline processes by implementing automation and machine learning to marketing processes • Overhaul sales strategies and provide ongoing training and mentorship programs • Research industry competition and remain up to date on business periodicals and government regulations • Audit pricing on a regular basis to maintain competitive but profitable margins • Evaluate financial reporting to track profit, loss, and productivity and identify areas for improvement • Key Highlights: o Achieved 30% growth in both new and used vehicle sales o Achieved 107% of target warranties by increasing warranty penetration from 55% to 75% o Restructured administrative offices to increase efficiency while decreasing labor costs o Developed procedures for follow-up sales calls and installed a telemarketing room with 20 phones, scheduling staff on a rotating basis of 1-hour daily o Created customer loyalty program throughout the group allowing customers service and sales priority

    • Director of Marketing, Business Development and Customer Experience
      • 2010 - 2018

      • Responsible for retention marketing and developing new customer acquisition strategies • Created a multi-channel strategy that consistently was top in the marketplace • Successfully negotiated with all vendors and played a key role in facilitating strategic partnerships • Designed and executed comprehensive brand identity and communication strategies • Consolidated five BDC’s into one centralized location for all sales and service calls • Implemented comprehensive training… Show more • Responsible for retention marketing and developing new customer acquisition strategies • Created a multi-channel strategy that consistently was top in the marketplace • Successfully negotiated with all vendors and played a key role in facilitating strategic partnerships • Designed and executed comprehensive brand identity and communication strategies • Consolidated five BDC’s into one centralized location for all sales and service calls • Implemented comprehensive training program encompassing all vendors and sales process • Key Highlights: o Recognized by Facebook as an Automotive Innovator and highlighted as an Automotive Success Story o Implemented 3 new marketing strategies each year, achieving an average annual growth of 6% o Improved ROIs by 27% over 24 months by overhauling digital ad spending strategies o Added $7 Million to sales revenue over the first two years by eliminating 3rd party leads and bringing lead generation in house o Created a standalone retail and wholesale parts website that generated over $1 million per year

    • Campaign Manager
      • 2001 - Dec 2009

      • Overall leader responsible for the strategy organization, planning and execution of the campaign • Managed a campaign budget of $6 million, a paid staff of up to 32 employees, and a couple of hundred volunteers • Youngest winning campaign manager in the 2002 cycle and only Republican House race to hold their seat in 2006 • One of the first campaigns in the nation to bring fundraising online • Worked with the RNC in developing “Micro-Targeting” campaigns that became the standard… Show more • Overall leader responsible for the strategy organization, planning and execution of the campaign • Managed a campaign budget of $6 million, a paid staff of up to 32 employees, and a couple of hundred volunteers • Youngest winning campaign manager in the 2002 cycle and only Republican House race to hold their seat in 2006 • One of the first campaigns in the nation to bring fundraising online • Worked with the RNC in developing “Micro-Targeting” campaigns that became the standard for the industry Show less • Overall leader responsible for the strategy organization, planning and execution of the campaign • Managed a campaign budget of $6 million, a paid staff of up to 32 employees, and a couple of hundred volunteers • Youngest winning campaign manager in the 2002 cycle and only Republican House race to hold their seat in 2006 • One of the first campaigns in the nation to bring fundraising online • Worked with the RNC in developing “Micro-Targeting” campaigns that became the standard… Show more • Overall leader responsible for the strategy organization, planning and execution of the campaign • Managed a campaign budget of $6 million, a paid staff of up to 32 employees, and a couple of hundred volunteers • Youngest winning campaign manager in the 2002 cycle and only Republican House race to hold their seat in 2006 • One of the first campaigns in the nation to bring fundraising online • Worked with the RNC in developing “Micro-Targeting” campaigns that became the standard for the industry Show less

    • Political Organizations
    • 1 - 100 Employee
    • State Director - Connecticut
      • Feb 2008 - Nov 2008
    • District Director
      • Jan 2003 - May 2008

      • Oversaw economic development, transportation, and public works projects throughout the 4th District representing the Congressman • Multiple multi-million-dollar projects were created and completed resulting in the creation of over 4,000 jobs • Vice-Chair of Committee to help shape Connecticut transportation infrastructure for the 21st Century • Developed early digital media strategy which included email campaigns and advanced web platform • Oversaw economic development, transportation, and public works projects throughout the 4th District representing the Congressman • Multiple multi-million-dollar projects were created and completed resulting in the creation of over 4,000 jobs • Vice-Chair of Committee to help shape Connecticut transportation infrastructure for the 21st Century • Developed early digital media strategy which included email campaigns and advanced web platform

    • Director of Special Projects
      • 1999 - 2001

      • Directed team responsible for managing all grants, ensuring compliance with financial and government regulations • Lead coordination of $52 million redevelopment of a Superfund site into a major transportation hub • Shepherded 9/11 victim families through the recovery and compensation process • Directed team responsible for managing all grants, ensuring compliance with financial and government regulations • Lead coordination of $52 million redevelopment of a Superfund site into a major transportation hub • Shepherded 9/11 victim families through the recovery and compensation process

    • Legislative Assistant
      • 1998 - 2000

Education

  • Fairfield University
    Bachelor of Arts (B.A.), American Government and Politics (United States), History, Russian & East European Studies
    1994 - 1998

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