Experience

Honestly Tasty

• United Kingdom
• Food and Beverage Manufacturing
• 1 - 100 Employee

• Founder

  • Nov 2018 - Present

  Founder of Honestly Tasty @honestly.tasty www.honestlytasty.co.uk Founder of Honestly Tasty @honestly.tasty www.honestlytasty.co.uk



RBS

• Russian Federation
• Business Consulting and Services
• 1 - 100 Employee

• Sector Support Manager

  • Apr 2018 - Oct 2018

  Within this role I worked directly for the Head of Real Estate Finance. My main focus was developing the strategy for the Bank's multi-billion pound Real Estate exposure, this included working with multiple stakeholders from across the bank in order to write papers that were ultimately submitted to our executive committee.

• Assistant Director - Residential Development

  • Oct 2016 - Mar 2018

  As an Assistant Director within the Residential Development team my primary role is to support the Head of PRS to fulfill the banks £1bn commitment to support our institutional clients develop large scale purpose-built private residential schemes.http://www.rbs.com/news/2016/january/rbs-announces-p1-billion-capital-support-for-the-uks-purpose-bui.html

• Customer Journey Design Analyst - Customer Experience

  • Apr 2016 - Oct 2016

  As part of the Customer Experience team, Journey analysts look at the opinions our customers hold about the bank, our process, and what's important to them.Using this information we look to develop our offering to give a better customer service and hit our 2020 target of being the best bank for Trust, Advocacy and Customer Service by 2020.Duties Include: - Analysing and presenting survey data - Co-running workshops to define Customer Journeys - Implementing changes that will improve customer service - Evaluating feasibility of improvement suggestions from frontline staff Show less

• Lending Transformation Programme - Business Team Member

  • Oct 2015 - Apr 2016

  The Lending Transformation Programme is working to transform the way we lend money as a bank through our technology, our processes and our systems. As part of the business team I had exposure to the project in its entirety and worked with many parts of the business to work towards our mutual goal of giving our customers a better experience.My duties here included: - Managing ORBIT Risks - Creating presentations for the Executive board - Piloting new bank initiatives - Writing Decision Papers - Data Analysis Show less

• Commercial Banking Graduate - Conduct Officer

  • Apr 2015 - Oct 2015

  Customer Conduct sits within the wider Customer Experience team. The aim of our team is to ensure our values are feeding through into our culture, products, processes, etc.My duties here include: - Reviewing products to ensure they are meeting our customers needs - Working on papers for the Executive commitee - Working in Project Working Groups to give the conduct perspective - Giving presentations to other parts of the business on how we can offer assistance

• Commercial Banking Graduate - Relationship Management

  • Sep 2014 - Apr 2015

  My first rotation in RBS was working as part of a client coverage team servicing professional services firms with turnover from £1-25m in Edinburgh and the Scottish borders.Key activities include: - Financial analysis of performance using both projections and accounts - Attending client meetings - Composing credit reports - Managing facility applicationsAccomplishments include: - Opening accounts for international non-profit organisations - Switching facilities from alternative providers - Overseeing the issuance of ~£1m of PPFLoans Show less



ISM Wealth Management

• United Kingdom
• Financial Services

• Adviser Support Staff

  • Nov 2013 - Jul 2014

  ISM Solutions is a wealth management company in the heart of the City of London. Working here has given me a broad understanding and a working knowledge of the processes and regulations of the industry. My responsibilities include: - Valuing client assets - Creating meeting preparation literature for Financial Advisers - Setting up/Transferring Pensions & ISAs - Rebalancing fund allocations using the ISM Wrap Platform - New employee training I have recently been relocated to the higher net worth section within ISM Solutions and will spend the remainder of my employment with ISM Solutions in this department. Show less