Manager of People & Culture

• Sep 2022 - Present

Human Resources Coordinator

• May 2022 - Sep 2022

Operations Specialist

• Aug 2021 - May 2022

• Motivated and trained employees to maximize team productivity. • Networked to increase client base and encourage existing clients to expand financial portfolios. • Promoted financial products by maintaining excellent service offering knowledge. • Performed vault duties to handle large deposits and distribute currency to coworkers. • Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices. • Developed and optimized organizational systems to boost efficiency and keep operations scalable and agile for changing demands. Show less

Personal Banking Representative

• Aug 2020 - Aug 2021

Shift Supervisor

• Apr 2020 - Aug 2020

•Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands. •Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within. •Designed and adjusted work schedules to meet business demands. •Maintained accurate inventory counts to meet customer demands and sustain operations. •Trained, scheduled and supervised barista workers to maintain and uphold store policies and optimize staffing patterns. Show less

Manager

• Nov 2019 - Mar 2020

• Improved average wine and alcohol spend per guest through curation, service training and hands-on hospitality. • Managed bar and wait staff and directed hiring program. • Enacted progressive disciplinary measures for staff, managed work zones and oversaw opening and closing duties. • Responded to customer complaints, addressing concerns and distress with amicable interactions. • Adhered to corporate efficiency and profitability goals for beverage purchasing and distribution. • Maintained highest standards for beverage quality and service. • Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions. Show less

Server

• Dec 2018 - Oct 2019

Middle School Science Teacher

• Aug 2018 - Dec 2018

• Kept classroom environments consistent and focused on learning by establishing and enforcing clear objectives. • Assessed submitted class assignments, determined grades and reviewed work with struggling students to boost success chance. • Provided student academic support outside class time to improve learning and performance. • Maintained assignment grades and worked closely with students needing additional mentoring. • Understood critical development years for adolescent minds and structured lessons to meet cognitive abilities. • Demonstrated positive and effective classroom management skills. • Leveraged diverse learning strategies to prepare students for higher-level education requirements. • Sponsored Student Council and started the schools first Gay-Straight Alliance. Show less

High School Science Teacher

• Aug 2010 - Aug 2018

• Evaluated students' academic and social growth, kept appropriate records and prepared progress reports to gauge performance. • Fostered positive and pleasant classroom culture while maintaining learning development goals. • Developed communicative relationships with students and parents to support learning. • Supplied supplemental, one-to-one teaching instruction for at-risk or struggling students. • Created engaging lesson plans, fostered culture of discovery and provided well-organized classroom structure to help students succeed in program. • Utilized curriculum which reflected diverse educational, cultural and linguistic background of student body. • Organized laboratory activities, prepared lectures and design experiments for optimum learning. • Established and communicated clear objectives for all educational activities. • Helped team members achieve goals through commitment to success of individual students as standard of successful coaching. • As a golf coach for five years, I modeled good sportsmanship and responsible behavior on greens to students to instill good etiquette and safety practices. • Sponsored the senior class for six years, organizing events such as Prom, Homecoming, and the Class Trip. Show less