Experience

ProStep Rehab

• Health, Wellness & Fitness
• 1 - 100 Employee

• Director of Rehabilitation

  • Oct 2021 - Present

  • Genesis Rehab Services’ contract acquired by Select Rehab. • Role continuation along with learning new documentation systems and new company standards and practices. • Maintain $2,500,000 annually revenue and grow practice. • Genesis Rehab Services’ contract acquired by Select Rehab. • Role continuation along with learning new documentation systems and new company standards and practices. • Maintain $2,500,000 annually revenue and grow practice.



Genesis Rehab Services

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Director Of Rehabilitation

  • Nov 2015 - Oct 2021

  • Grew department revenue from $1,000,000 annual revenue to an average of $2,500,000 annually.• Established relationships at all levels of the organization to understand and relate to the needs and goals of the organization and patients.• Actively interacted with cross-functional team leaders to work through KPIs and budgets to set entire organization up for success.• Actively listened to all perspectives and relate to the dynamics and needs of internal teams to ensure the appropriate approach and plans are made for patient care, billing practices and HIPAA standards. • Received and integrated input from all and actively asked for new ideas and innovation.• Transferred knowledge and information from business plans to Rehabilitation Team to identify and align on workload.• Developed rehab team to deliver superior experiences and achieved work in a prompt and agile manner.• Set key performance metrics for delivery and outcomes for business revenue goals.• Identified, explored, and analyzed key trends and advancements in the healthcare market and identify strategies to promote these advancements.• Collaboratively strategized new approaches to achieve advancement in terms processes and methodologies.• Demonstrated knowledge in a range of skills, such as process improvement, emotional intelligence, solution support and leadership, recruiting and hiring new staff.• 700 Resident Continuum of Care Community (Town Homes, Independent Living Apartments, Long Term Care, Skilled Transitional Care, Assisted Living Apartments, and Approximately 32 Memory Care Apartments)• 3 Business Delivery Levels of Services (Inpatient Rehabilitation, Outpatient Rehabilitation, and Health and Wellness Programming) Show less

• Director Of Rehabilitation

  • Jun 2015 - Nov 2015

  • 116 Bed Skilled Nursing Facility, 28 Skilled Transitional Care Beds, Rehab Staff of 8 employees• Staffing: o Recruitingo Hiring Manager and Interview process creatoro Human Resources o Orientation/Development• Customer Service: o Relationship Buildero Communication o Cooperationo Team Effectiveness• Clinical Quality: o Caseload Managemento Interdisciplinary Team Interactiono Medical Documentationo Professional Educationo Ser Standards of Practiceo HIPAA Compliance and Regulationso Insurance Denials• Business Development: o Creation and maintenance of Budgeto Productivity and labor distributiono Team Goal Setting/Achievemento Organizational Commitment• Additional Responsibilities: o OSHA/Safetyo Resident Rightso HIPAA compliance Show less

• Assistant Director of Rehabilitation

  • Jan 2015 - Jun 2015

  • 168 Bed Skilled Nursing Facility, 30 Skilled Transitional Care Beds, Rehab Staff of 15 employees.• Specialized in Traumatic Brain Injury, Respiratory Pathologies including Tracheostomies, Wound Care, Custom Wheelchair Fitting, and Bariatrics.• Responsible for learning the ins and outs of Staffing, Customer Service, Clinical Quality and Business Development to build a path for the Director of Rehabilitation role when it became available.

• Assistant Director of Rehabilitation

  • Sep 2014 - Dec 2014

  • 168 Bed Skilled Nursing Facility, 30 Skilled Transitional Care Beds, Rehab Staff of 15 employees.• Specialized in Traumatic Brain Injury, Respiratory Pathologies including Tracheostomies, Wound Care, Custom Wheelchair Fitting, and Bariatrics.• Responsible for learning the ins and outs of Staffing, Customer Service, Clinical Quality and Business Development to build a path for the Director of Rehabilitation role when it became available.

• Assistant Director of Rehabilitation

  • Jun 2014 - Aug 2014

  • 116 Bed Skilled Nursing Facility, 28 Skilled Transitional Care Beds, Rehab Staff of 8 employees.• Responsible for learning the ins and outs of Staffing, Customer Service, Clinical Quality and Business Development to build a path for the Director of Rehabilitation role when it became available.

• Speech Language Pathologist

  • Aug 2012 - Jun 2014

  • Assessment and treatment of adult: motor speech disorders, voice, dysphagia, expressive & receptive language, cognition, alternative & augmentative communication, fluency, and aphasia. • Developed Interventions with Collaborative Medical Staff for Adults to Promote Return to Prior Level of Function Following Medical Crises



Walgreens Pharmacy

• Canada
• Hospitality

• Certified Pharmacy Technician

  • May 2006 - Aug 2012

  • Processed and Managed Third Party Adjudication Issues • Assist in the Management and Care of Patients Prescription Health • Assist in the Management of Pharmacy Inventory • Aid Pharmacists in the process of Intake and Filling of Prescriptions • Processed and Managed Third Party Adjudication Issues • Assist in the Management and Care of Patients Prescription Health • Assist in the Management of Pharmacy Inventory • Aid Pharmacists in the process of Intake and Filling of Prescriptions