Experience

• 

  Oasis Outsourcing

  • United States
  • Human Resources
  • 700 & Above Employee

  • Sr. Director of Business Process Management

    • Mar 2009 - Present

    Oasis Outsourcing is the nations’ largest privately held professional employer organization (PEO) with over 250,000 worksite employees across 32 locationsCharged with developing and executing process optimization programs and CRM integration. Also responsible for effectively integrating process workflows of acquisitions and designing and implementing enhanced proposal financial outputs.

  • Sr. Director of Client Relations

    • Jan 1998 - Mar 2009

    Accountable for client satisfaction and retention, day-to-day client service operations, field client implementation, employee benefits enrollment, open enrollment and field sales support; Established strong partnerships with corporate functional areas and Sales to achieve targeted revenue growth and profitability. Ensured company service standards and product delivery met or exceeded expectations.

• 

  Paychex

  • Regional Manager

    • 1996 - 1998

    Paychex, Inc. (NASDAQ: PAYX) is a leading provider of integrated human capital management solutions for Payroll, HR, Retirement, and Insurance services. Charged with leading regional operations staff, fostering key client relationships and developing new ones, responsible for budget compliance an...

• 

  National Busniess Solutions

  • Client Service Manager

    • 1994 - 1996

    National Business Solutions, administered human resources, employment regulatory compliance, workers' compensation coverage, health care and 401(k) programs for 9,000 workers in various businesses; Acquired in 1996 by Paychex who at the time provided computerized payroll accounting services t...

• 

  Oce

  • Sales and Marketing

    • 1992 - 1994

    Océ is a global leader in digital printing imaging, industrial printing and collaborative business services and develops and manufactures printing solutions for the visual communications market.Responsible for selling printer and plotter supplies.