Experience

Aquila Center For Cruise Excellence

• Canada
• Education Management
• 1 - 100 Employee

• Business Development Manager

  • Sep 2022 - Present

• Cruise Excellence Project Coordinator

  • Mar 2020 - Present

  Aquila Cruise Excellence• Supporting the growth of the Organization's projects and training programs• Management of the database of Clients and Tour Guides Students• Tracking re-certifications for both the Tour Guide International Certification online and the ACE Tour Operator Designation• Tracking reports, follow-ups.



Port Saint John

• Canada
• Maritime Transportation
• 1 - 100 Employee

• Market Analyst

  • Sep 2019 - Mar 2020

  Provided support to the Trade & Business Development Team • Trade Data Analysis for Caribbean, Central and South America - secondary research which required data collection for each country identifying commodities traded bi-laterally, with values for each for each country in each of the markets. Major importers in Atlantic and Central Canada were then identified for each of the major commodities being brought into Canada. • Competitive Transit Time Analysis - secondary research identifying competing container shipping transit times for the Port of Saint John, north and south bound connections in the Caribbean, Central and South America with competing ports in our region. Data captured and database created.• Market Scan - Primary research which required individual contact through phone/email to over 5,000 importing and exporting companies in Ontario. Data relating to their shipping needs was collected and analyzed in database form.

• Trade & Business Development Team (Internship)

  • Jul 2019 - Sep 2019

  • Provided support to the Trade & Business Development Team by creating an Import-Export database to identify and analyze their target market to enhance bilateral trade.



Sistema New Brunswick - NBYO

• Educational Assistant

  • Sep 2016 - Feb 2019

  • Worked alongside teacher to provide an exceptional learning environment• Provided support to students • Used creative thinking when problems arose• Ensured children’s security at all times • Worked alongside teacher to provide an exceptional learning environment• Provided support to students • Used creative thinking when problems arose• Ensured children’s security at all times



Your Lawyer LLP

• Canada
• Law Practice
• 1 - 100 Employee

• Paralegal Legal Assistant (Practicum)

  • Jul 2015 - Sep 2015

  • Prepared, reviewed and faxed sale and purchase documentation to bank mortgage departments on daily basis, meeting tight deadlines • Received trust cheques from accounting department and prepared letters and legal documents to be sent to clients, other lawyers and banks • Phoned banks to follow up on status of discharge for sale files, also provided missing documents to other lawyers, banks and clients for files to be successfully closed • Delivered bank deposits or other bank transactions on as-needed basis • Greeted clients, answered phone calls and routed them to staff member responsible for file, using information obtained from File Express software



Bright Path Woodlands

• Canada

• Bright Path Woodlands / Early learning and Childcare

  • Jul 2014 - Apr 2015

  • Used new internal software to record daily information about children to track communication with parents and protect company from liability • Supervised, ensured, and monitored children’s security at all times; used creative thinking if problems arose • Used new internal software to record daily information about children to track communication with parents and protect company from liability • Supervised, ensured, and monitored children’s security at all times; used creative thinking if problems arose



Thial Bienestar Natural

• Entrepreneur, business owner - Manufacturer of natural healing products /

  • Dec 2002 - Jul 2014

  • Developed a line of healing products for psoriasis and other skin ailments • Supervised and scheduled deadlines for tax payments and government approval applications• Followed up with client’s needs, and resolved inquiries• Managed product distribution • Developed a line of healing products for psoriasis and other skin ailments • Supervised and scheduled deadlines for tax payments and government approval applications• Followed up with client’s needs, and resolved inquiries• Managed product distribution



Aguila Azteca Autotransportes de Carga

• Executive Administrative Assistant - Quality department / Trucking company (Part time-on call)

  • Dec 2002 - Jan 2006

  • Gathered information for quality control meetings • Assisted in implementation of ISO 9000 regulations for company certification • Gathered information for quality control meetings • Assisted in implementation of ISO 9000 regulations for company certification



Grupo Libra

• Brazil
• Maritime Transportation
• 100 - 200 Employee

• Custumer Service - Account manager

  • Dec 2002 - Sep 2004

  • Ensured all client specifications were met• Scheduled client tours to three facilities showing different stages of production• Transcribed and entered engineering department information to internal software• Managed and supervised order schedule • Ensured all client specifications were met• Scheduled client tours to three facilities showing different stages of production• Transcribed and entered engineering department information to internal software• Managed and supervised order schedule



Fiesta Americana Hotel

• Mexico
• Hospitality
• 1 - 100 Employee

• Group rates - Event Assistant

  • Mar 2001 - Dec 2001

  Group rates and Events assistant- Mexico 2001 Fiesta Americana Hotel • Answered clients phone calls asking for special rates on group rentals or corporate deals, got best rate from manager and negotiated best terms with client • Organized filling data in computer and in folders orders and payments for past and future events • Entered information for all new clients into internal company database, • Visited foreign companies on monthly basis to promote corporative rates increasing corporate business for hotel