Experience

EMQ FamiliesFirst

• United States
• Mental Health Care
• 200 - 300 Employee

• Administrative Assistant

  • Jan 2014 - Present

  Supporting two programs which consist of one Clinical Direct, two Clinical Program Manager, two Program Supervisor, and staff.  Provide general office support such as purchasing office supplies, minutes, copying, faxing, filing, etc.  Responsible for maintaining and prepping materials for month, quarterly and annual reports for both programs.  Responsible for maintaining weekly census for programs and submitting weekly reports DFCS and JPD.  Tracking and maintaining data for Professional Parent monthly report.  Site liaison for IT and Human Resources.  Supported the Crisis Stabilization Unit during the development process which consisted of attending weekly and bi-weekly meetings, developed/created forms, internet searches, formatting and prepping policies and procedures.  Supported the Autism pilot program which consisted of:  Creating a billing invoice.  Sending client invoices in a timely.  Tracking and maintaining client billing and unit information.  Developed and coordinated with insurance vendor to workout logistics such as authorization for services, billing process, co-pays, reimbursements, and so on.  Completing and submitting 1500 claim forms to insurance vendor in a timely manner.  Developed and coordinated a relationship with clients to workout payment issues. Show less



Alum Rock Counseling Center (ARCC)

• United States
• Non-profit Organization Management
• 1 - 100 Employee

• Executive Admin/Office Manager

  • Jan 2014 - Sep 2018

  Professional Experience: Alum Rock Counseling Center Support Chief Executive Officer and Leadership Team. Responsible for maintaining CEO calendar and travel arrangements. Responsible for tracking and maintaining phones and computer equipment. Support COO with County Request for Proposal (RFP) by attending meetings, communicating with staff to gather data, assemble proposal and delivery RFP to county in a timely manner. Identify offices issues for agency and coordinate problem resolution with staff, property manager, and/or vendors.  Responsible for the purchasing of general offices supplies for two locations. Created Statement of Work (SOW) and supported the proposal process for a new IT Vendor with COO. Responsible for overseeing the daily work flow of two team members. Show less



California Community Opportunities

• United States
• Individual and Family Services
• 1 - 100 Employee

• Human Resources Generalist

  • Jan 2007 - Jan 2008

  Responsible for employee relations that consist of problem resolutions, performance, and investigations as needed. Identifying potential issues regarding staff members — work closely with Executive Director and administrative staff for conflict resolutions. Implemented and coordinated ADP software system (EzLabor Manager). Responsible for payroll and tracking employee information such as salary, vacation/sick time.  Tracked and coordinated training workshop for all staff members. Responsible for training staff on HIPAA Compliance and Discrimination & Harassment. Administer and maintained a database for criminal background checks, TB Test, drug screening, and MVR background checks.  Responsible for recruitment, which consist of posting and/or attending a local job fairs. Coordinated and interviewing potential hires for Day/Night Teacher Counselors. Developed and coordinated relationships with various vendors such as Vita Benefit Group, Livescan Services, and U.S. Healthworks. Conducted monthly P&I audits for Family Teaching Couples household accounts. Show less