Experience

Ultimate Winery Experiences Australia
• Australia
• Leisure, Travel & Tourism
• 1 - 100 Employee
• Content Coordinator

  • Jan 2023 - Present

Self-Employed
• Real Estate
• 1 - 100 Employee
• Tourism Consultant

  • Mar 2017 - Present

Southern World Australia
• FIT Consultant & Product Assistant

  • Aug 2016 - Mar 2017


Melissa Bromley

• United States
• Medical Practices

• Tourism Contractor

  • Jan 2012 - Aug 2016

  I have undertaken a variety of projects in the domestic tourism sector. These projects have involved research, data collation, writing and proofreading for State Tourism organisations. In addition, a recent contract for TourTech included Tourplan product loading for an inbound tour operator. Non tourism-related projects include writing blog articles on a regular basis for Welcome to My Library. I invest in the education of children by assisting our local primary school with reading groups and maths groups on a weekly basis. Show less



Tourism NT

• Australia
• Leisure, Travel & Tourism
• 1 - 100 Employee

• Project Officer International Markets

  • Jun 2004 - Oct 2006

  The key functions of this role included project work for the Japan, Asia and Inbound departments, PA responsibilities to the GM Market Development, then Director Japan, Asia, Aviation and Cruise, as well as administration support for the Sydney office. Project work included assistance with major events such as trade shows, inbound agent famils, roadshows (domestically and internationally) and managers meetings. My PA duties involved co-ordination of the GM's daily activities including meetings, travel arrangements and reporting. I acted as a conduit for the dissemination of information between the Manager and Market development units to ensure workload and deadlines were being met as well as overseeing the coordination of cross functional projects. I was responsible for processing accounts including invoicing, payment and credit card reconciliation. Administration duties included content management of relevant section of Tourism NT website as well as providing secretarial, accounting, training and IT support for all Sydney office staff. I assisted the Japan, Asia and Inbound departments with organisation of familiarisation trips, preparation of a bi-monthly product update newsletter, co-ordination and distribution of Tourism NT literature and promotional material for these markets as well as checking monthly cost centre reports. Show less



ATS Pacific

• 1 - 100 Employee

• Product and Systems Co-ordinator

  • Apr 2003 - Jun 2004

  My responsibilities included: - Loaded hotel and touring product rates and information in Tourplan. - Annual co-ordination, proofreading and production of the Travel Trade Planner publication and distribution to agent partners. Assisted product department with annual rate mailouts. - Compiled and distributed fortnightly product newsletters and product updates to International agents and staff. - Provided level 1 support for all ATS Pacific staff for general PC, Tourplan and Microsoft applications. - Provided and maintained Agent access to website and online booking system (iCom). Maintained Agent database in Tourplan. - Weekly reporting for Senior Management and sales analysis reports for International representatives. - Assisted with ATS Pacific website development. Show less



Southern World Australia / Thomas Cook Inbound

• Inbound FIT Tour Co-ordinator

  • Oct 1999 - Apr 2003

  Responsibilities included: - Tour co-ordination for FIT passengers from inception to finalisation, including product research and promotion, quotes and sales, booking and tour finalisation, itinerary and documentation and invoicing and accounting. - Specific handling, maintenance and growth of North American agent accounts. - Organise and escort North American agents on familiarisation tours and site inspections. Responsibilities included: - Tour co-ordination for FIT passengers from inception to finalisation, including product research and promotion, quotes and sales, booking and tour finalisation, itinerary and documentation and invoicing and accounting. - Specific handling, maintenance and growth of North American agent accounts. - Organise and escort North American agents on familiarisation tours and site inspections.



TFE Hotels (previously Medina on Crown)

• Front Office Executive

  • Sep 1997 - Oct 1999

  I was responsible for co-ordination of all guest interaction within the Front Office Department including processing of arrivals and departures and handling the switchboard. Reservations assistance included providing tariffs and information for agents and the general public, assistance with room inspections and after-hours Central Reservations call handling and reservations for all Medina properties. Administrative and secretarial duties included support to the General Manager and Conference Manager as well as assisting the Head Office Sales and Marketing department with brochure and sales kit collaboration and mailouts. Accounting tasks involved cashiering on a daily basis as well as invoicing for corporate accounts on a weekly basis. Show less