Experience

Chestnut Holdings
• Real Estate
• 1 - 100 Employee
• Accounts Receivable Specialist

  • Mar 2016 - Present


Town Sports International

• United States
• Wellness and Fitness Services
• 700 & Above Employee

• Accounts Receivable Clerk

  • Apr 2015 - Mar 2016

  • Received refund/credit requests through email box • Made sure request had proper approvals from managers/directors • Researched invoices and credit card transactions and determined if refunds were due • Processed refund/credit requests • Produced daily/monthly refund reports using Excel presented data by using Pivot Tables • Canceled accounts for non-payment and general maintenance • Applied promotional credits to future invoices • Posted chargebacks received on accounts by reversing disputed transactions • Researched and answered disputes with credit card companies • Created/revised invoices for corporate accounts • Matched checks received to invoices sent and applied payments • Customer Service/Collection phone calls Show less



70 Park Avenue, a Kimpton Hotel

• Account receivable/payable intern

  • Sep 2009 - Jan 2010

  Accounts Payable/Receivable Intern, September 2009-January 2010 70 Park Ave. Hotel, New York, New York • Performed clerical duties, copying, filing, faxing • Responsible for customer billing inquiries, looked up and faxed bills to customers, reversed charges • Made invoices with Excel for online billing to various travel agencies for guests who booked through them • Sent bills with vouchers for billing through postal mail • Posted Miscellaneous AR charges from inter-company billing to General Ledger • Processed invoices for payment with JDE, filed posted invoices together • Mailed payments out for multiple invoices, filed paid invoices together Show less



Barking Dog Luncheonette

• manager/hostess

  • Mar 2006 - Jan 2008

  Hostess/Manager, March 2006-January 2008 Barking Dog Restaurant, New York, New York • Managed multi-lined phones, made sure customer orders were timely and accurate • Responsible for cash drawer, closed/ count out cash drawer • Placed/ Received orders, Made sure we had all necessary supplies for operation • Responsible for customer service and satisfaction, and resolution of customer disputes Hostess/Manager, March 2006-January 2008 Barking Dog Restaurant, New York, New York • Managed multi-lined phones, made sure customer orders were timely and accurate • Responsible for cash drawer, closed/ count out cash drawer • Placed/ Received orders, Made sure we had all necessary supplies for operation • Responsible for customer service and satisfaction, and resolution of customer disputes