Experience

Pledgemine

• United States
• Fundraising
• 1 - 100 Employee

• Quality Assurance Manager

  • Jul 2021 - Present

• Quality Assurance Coordinator

  • Apr 2021 - Jun 2021

• Senior Client Services Representative

  • Sep 2019 - Apr 2021

  Train, and mentor new Client Services RepresentativesCollaborate with interdepartmental management on improvement ideasCommunicate with clients by email and phone to answer questions and set up design projectsAdapt client-provided materials to online proprietary segmentation software, including data imports and SQL scriptingCollaborate with Graphic Design department to produce designsWork with Production department to make sure print production of individual client projects goes smoothly and according to predicted schedules

• Client Services Representative

  • Oct 2018 - Sep 2019

  Communicate with clients by email and phone to answer questions and set up design projectsAdapt client-provided materials to online proprietary segmentation software, including data imports and SQL scriptingCollaborate with Graphic Design department to produce designsWork with Production department to make sure print production of individual client projects goes smoothly and according to predicted schedules



Navigators Theater

• Literary Manager / Producer

  • Mar 2013 - Jul 2019

  -read, respond to, and evaluate script submissions-maintain theatre website and Facebook fan page-resident script editor and dramaturg (researcher)-Production help -read, respond to, and evaluate script submissions-maintain theatre website and Facebook fan page-resident script editor and dramaturg (researcher)-Production help



Mobile Room Escape

• United States
• Entertainment Providers
• 1 - 100 Employee

• Director Of Operations

  • Aug 2016 - Oct 2018

  -Train and evaluate new team members-Create and maintain new games and puzzles-Scheduling, payroll and human resources-Everything else to stay operational -Train and evaluate new team members-Create and maintain new games and puzzles-Scheduling, payroll and human resources-Everything else to stay operational



Monahan Law Group

• United States
• Law Practice
• 1 - 100 Employee

• Administrative Receptionist

  • Sep 2015 - Jun 2016



The University of Iowa

• United States
• Civic and Social Organizations

• Administrative Assistant

  • Aug 2012 - May 2014

  -Reconciled receipts, tracked budget, and made purchases for productions and shop-ensured continued shop maintenance-cultivated and implementated new organizational ideas-created presentation assets for directors and costume designers -coordinated with outside vendors and interdepartmental employees-helped with costume alterations, repairs, and creation. -Reconciled receipts, tracked budget, and made purchases for productions and shop-ensured continued shop maintenance-cultivated and implementated new organizational ideas-created presentation assets for directors and costume designers -coordinated with outside vendors and interdepartmental employees-helped with costume alterations, repairs, and creation.

• Paratransit Driver

  • Dec 2010 - Jun 2012

• Seasonal Sales Representative

  • Aug 2010 - Nov 2010

  Set up and sold various University of Iowa items during football games



Evanston Ecology Center

• United States
• Government Administration
• 1 - 100 Employee

• Camp Counselor

  • Jun 2007 - Aug 2010

  Seasonal Camp Counselor, led children in outdoor activities and craftsspecialized in helping children with behavioral or developmental needs Seasonal Camp Counselor, led children in outdoor activities and craftsspecialized in helping children with behavioral or developmental needs