Experience

Dexas International Ltd.

• United States
• Consumer Goods
• 1 - 100 Employee

• Associate Product Manager

  • Jul 2019 - Present

  • Assist with taking a product through the full product lifecycle • Work with vendors to produce new products for strategic launches • Perform analysis as needed on sku, sales, inventory, etc. • Coordinate and perform a variety of administrative services essential to the operation of the marketing and product development department • Manage new product tracker timeline in google documents • Manage, approve and track pre-inspection forms from factories • Manage container tracking spreadsheet in google documents • Support product managers by conducting research for competitive analysis • Update price lists from factory and track price changes • Work with management to update 3-year roadmap for product management • Pull reports for sales and inventory as needed • Work with sales on pricing and presentations for customer specific meetings • Provide cost analysis for pricing new, inline, and customer specific products



Doskocil Manufacturing - d/b/a Petmate

• United States
• Manufacturing
• 200 - 300 Employee

• Assistant Project Manager

  • Oct 2018 - Jul 2019

  • Track product managers work in taking a product through the full product lifecycle• Process all paperwork to have products setup in the system• Perform analysis as needed on sku, sales, inventory, etc.• Manage new product timeline utilized by all departments to track product launch• Develop and evaluate reports and documents as needed for multiple departments• Run reports as requested for product sales, in stocks, margins, etc.• Work with the sourcing department to ensure the factory is operating as planned• Work directly with operations and the plant to execute product plans• Start cost analysis process to send to product mangers to analyze

• Assistant Product Manager

  • Oct 2016 - Oct 2018

  • Responsible for development and execution of the collar, leash, and retractable line• Assist with taking a product through the full product lifecycle • Work with vendors to produce new products for strategic launches• Perform analysis as needed on sku, sales, inventory, etc.• Coordinate and perform a variety of administrative services essential to the operation of the marketing and product development department• Manage new product tracker timeline in excel• Work with insights team to analyze and format competitive analysis data• Develop and evaluate reports and documents as needed for multiple departments• Work with sales on pricing and presentations for customer specific meetings• Provide cost analysis for pricing new, inline, and customer specific products

• Sales Coordinator

  • Nov 2013 - Oct 2016

  • Offer administrative support to sales team as needed• Work with multiple departments to problem solve sales and customer issues• Run reports and sales analysis as requested• Work with customer service and sales on purchase order or shipment issues• Track and maintain product samples for use by the sales team• Setup meeting rooms for customer visits and coordinate lunch plans• Setup planograms of product for sales to use in presentations and customer stores• Create presentations in powerpoint for sales team to use• Work in customer portals to setup items for sale• Process credits and returns for customers as needed

• Customer Service Representative

  • Feb 2013 - Nov 2013

  • Process customer orders within 24 hours of receiving• Communicate with customers about any issues or questions that arise• Answer phone calls from customers and help with any general issues• Answer customer emails that come through from the website• Work with sales team to resolve purchase order or shipping questions and issues• Meet regularly with supervisor on status updates• Track purchase order or shipment issues to report to supervisors• Process credits and returns for customers as needed



Ace Mart Restaurant Supply

• Wholesale
• 100 - 200 Employee

• Sales Associate

  • Jan 2006 - Feb 2013

  • Match customer needs with in stock or special order products through effective communication • Facilitate effective flow of communication and information between customers and vendors • Responsible for identifying and resolving daily complications • Plan, process, implement, and follow up with new restaurant openings • Supervise front of store operations and customer relations • Work with buyers in the corporate office for product pricing and SKU’s • Lead cashier; scheduling, responsible for personal register and all employee register reconciliation • Administrative duties, including but not limited to, weekly reports, reconciling tax forms, and filing • Head of mentor program; training, supervising, and ongoing coaching of employees in all positions • Part of the interview team for DFW which includes phone and in person interviews